Krispy Kreme
6907 Pearl Rd, Middleburg Heights
(440) 845-1111
Recent Reviews
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They close at 10p but at 5p they are almost completely out of donuts which, even with driving in crummy weather to get there, I can kind of understand. Donuts were basic and fine. Staff was not friendly at all. We almost felt like we were bothering them or like we walked in minutes before closing. $13 and some change for 1/2 dozen.
Atmosphere: 2
Food: 4
Service: 2
This was my 1st time at this location and I came in and there was an employee just talking away to a customer who had already made his purchase and totally ignored me. Another employee was getting orders for the drive thru and said that he would be there in a minute. I felt that the other employee should have at least cut his conversation short and acknowledged that there was another customer waiting to be served.I WILL NOT PATRONIZE THIS LOCATION AGAIN!! TWO THUMBS DOWN!
I ordered a pick your own online for pick up, when I arrived they were out of all my choices. Staff was worried I’d be mad, but nah I work in the industry and who could be mad at a few free dozen doughnuts ya know? 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Had a good time chatting with staff and other customers. Friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Cannot fully express my disappointment with your product. Frankly, if the 6 donuts I purchased yesterday were any indication, you will (or should) be out of business shortly. Yesterday was only the second time in my life I had ever had your product....but over the years I'd heard a great deal about Krispy Kreme and how people would drive for miles to get such. Oh, my...How exaggerated a claim! I remember with nostalgia the glazed donuts we had as kids from a local donut shop...big, fluffy, pillowy delights in a crackly glaze. Krispy Kreme's product is laughable by comparison. AND TO CHARGE NEARLY $15 FOR 6 DONUTS ENSURES I'LL NEVER PURCHASE AGAIN.
Atmosphere: 4
Food: 1
Service: 5
Excellent
Atmosphere: 5
Food: 5
Service: 5
Great when you show up 4 hours before close on a Friday and they aren't open
Atmosphere: 1
Food: 4
Service: 1
Since the covid 19 Krispy Kreme has fallen to just ok where it used to be awesome.
Atmosphere: 2
Food: 2
Service: 2
To come early in the morning expecting fresh but ending with day old donughts is just not okay. There is a huge difference in quality spending 30+$ on is fustrating
Atmosphere: 3
Food: 1
Service: 3
I really love Krispy Kreme but this one is the best one I've been too. If u have kids with great grades then for every 'a' they get then that's how much donuts they get! This is the best Krispy Kreme donut shop and I would definitely recommend!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Chris the second shift leader was amazing so accommodating and professional. Made sure my team fundraiser went smooth. Thank you for everything. We appreciate you
Atmosphere: 5
Food: 5
Service: 5
They were clearly low on glaze this morning!
Went through on a day that they were making fresh and we got 1 free fresh
Atmosphere: 5
Food: 5
Service: 5
Went to Krispy Kreme for the first time today and it was awesome! The staff were really nice and super patient while I figured out what I wanted. Definitely made my first visit a good one. I’ll be back for sure!
Atmosphere: 5
Food: 5
Service: 5
You should try their unglazed freshly baked donuts. Its amazing
Atmosphere: 4
Food: 4
Service: 4
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