Krispy Kreme
6907 Pearl Rd, Middleburg Heights
(440) 845-1111
Recent Reviews
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Chris the second shift leader was amazing so accommodating and professional. Made sure my team fundraiser went smooth. Thank you for everything. We appreciate you
Atmosphere: 5
Food: 5
Service: 5
They were clearly low on glaze this morning!
Went through on a day that they were making fresh and we got 1 free fresh
Atmosphere: 5
Food: 5
Service: 5
Went to Krispy Kreme for the first time today and it was awesome! The staff were really nice and super patient while I figured out what I wanted. Definitely made my first visit a good one. I’ll be back for sure!
Atmosphere: 5
Food: 5
Service: 5
You should try their unglazed freshly baked donuts. Its amazing
Atmosphere: 4
Food: 4
Service: 4
Russel is the best.
On the way home I decide donuts sound good. I check the app and it shows the hot light is on. I pull in and the hot light is on from the window. I get 3 donuts from drive through in a box. As I'm driving I open the box to steal a bite of one and they're the most dried out, old donuts I've seen, like what you would expect from the back of your car after a week. The staff were friendly and did nothing wrong, but why would you serve these?? The picture doesn't do it justice, as soon as I saw I knew they were going to be terrible. I did try one and they had an off taste, so I threw it all away when I got home. A waste of $5.50 and dealing with more traffic was extremely frustrating.
I've usually ignored their hot light as it's a roll of the dice if they're actually serving hot donuts, I made the mistake today of trusting it and for the price you're better off supporting a local shop like Royal Donut or Donut Scene.
Food: 1
Service: 3
The customer service here was pitiful. I couldn't believe how rude they were to the couple in front of me and then with me. I walked out. I will never return. Off to Dunkin Donuts.
Service: 1
The best donuts I ever had, melting in mouth. Simple awesome taste
Atmosphere: 5
Food: 5
Service: 5
Donovan was super kind, he explained everything, great customer service. This specific location was amazing!! Also the donuts were really soft and fresh. People like Donovan make me look forward to coming back. 🤗
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We ordered a half dozen donuts for delivery. Maybe because it was later in the day that we received dried out, hard donuts. This was first experience and definitely my last. We prefer fresh donuts that don’t come from a chain establishment.
Food: 1
Service: 1
Don't trust me just stop in here and check them out. Even late at night they were friendly and upbeat. The donuts are amazing (like of course they are Krispy Kreme). This store amazed me tonight!! Great people.
Atmosphere: 5
Food: 5
Service: 5
The Krispy Kreme donuts are the Krispy Kreme donuts. 🙄
Drive-thru was extremely slow and the person taking the order was slightly affected.
And the fricken donuts are expensive as H
Atmosphere: 2
Food: 4
Service: 3
Kayla was very kind, donuts tasted great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
I came here to try the special donut, which is the strawberry glazed, and they were out of them after I stood waiting in line for over five minutes, while there were multiple employees who could have helped me but they were too busy talking to other people who were not employees.May be their boyfriend or somebody.I don't know all I know is I left with nothing.
Atmosphere: 1
Service: 1
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