McDonald's

10710 Lorain Ave, Cleveland
(216) 252-9318

Recent Reviews

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Sean Downs

The drive through moved a bit slower than usual but the Egg McMuffin was piping hot and cooked perfectly.

Atmosphere: 5

Food: 5

Service: 4

Luis Mendez

They don't even come out on the Uber eat app. And they don't want to serve me because he said they are only taking others from Uber eat.

Service: 1

Danette Thompson

I live right by this McDonalds so that's the only reason I've been going to this location. They are always understaffed so quality and service is horrible. They never get my order right. I was recently served a quarter pounder that was still completely raw in the center so I had to toss it. I walked in there the other day and there was a man sitting in the dining area vaping, he was completely stoned. Try not to use the kiosk to order because there is never any paper in them to give you a receipt and if there's a problem with your total order they won't help you without a reciept.There is a Manger named Kevin who is particularly bad. I ordered an oreo Mcflurry and he put some ice cream in a cup threw a few cookie pieces on top and handed it to me. I suggest trying to stay away from this location.

Atmosphere: 1

Food: 1

Service: 1

Anwar Daajna

It’s so bad 🤮🤮

Vegetarian options: I will never come back to McDonald’s

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Double Cheeseburger, Crispy Chicken Sandwich, Cheeseburger, Happy Meal, French Fries

Belinda Cutlip

Buns were hard and fries cold

Brianna Rees

The worst McDonald's ever! No matter the time of day, day of the week, there's always something wrong with my order. Tonight I waited in the drive thru line for 20+ mins only for my fries to be half frozen. Mind you, all I ordered was a double cheeseburger, small fry and a water!! then when I go in to get it fixed, 6 employees look at me, make eye contact then proceed to ignore me until the 7th person came up and asked if anyone had helped me. They need better management and better employees. The majority of the younger generation these places are hiring are rude, lazy, and the amount of entitlement is crazy! You work in the service industry, if you don't want to provide a service, don't work there!

Kimberley Krilosky

I was there for breakfast and had ordered through the app WAY ahead of time and still waited 20 minutes for cold food and listened to the manager cussing out customers like it was our fault that they were busy. Complete caos and just a terrible argumentative atmosphere. Wouldn't go there again for any reason, and I seldom leave bad reviews, but this one is warranted!!

Kid-friendliness: Since the manager was cussing at customers, probably not a good idea.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcmuffin

Camara Ogletree

Took 45-55 minutes to get 2 chicken sandwiches

Atmosphere: 1

Food: 3

Service: 1

Trisha Podmore

Absolutely horrible service at this location. 30 minutes waiting for our food....in the drive-thru!!. Went in to get our food and there was nobody working the front counter, plus there was a lobby full of people waiting. All the employees had bad attitudes and seemed like doing any type of work was just too difficult l.

Amy Bahre

Only takes door dash delivery orders. Staff would not take my order.

Atmosphere: 1

Service: 1

James Miller

This is one of the busiest mcdonalds and in such a little corner of the plaza it is in they still push and got me out with my order correct while mainaining a friendly customer focused attitude!

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Mcmuffin

Christopher Greene

Ordered from doordash. Missing both my fries for both orders. Missing 1/2 drinks. Burger was a MESS. Food tastes old. Terrible quality food. Also didn't receive a straw. Terrible McDonald's.

Atmosphere: 1

Food: 1

Service: 1

Taylorr Bee

Entire order was wrong. Horrible. Don’t waste your time.

Atmosphere: 1

Food: 1

Service: 1

Dj Parsch

Had to wait for almost 10min in line card reader wasn’t working then was missing a sandwich completely in my order then another sandwich sausage McGriddle was no sausage in it only bread like come on who does that straight waste of my time and money I would give them 0stars if I could I recommend nobody visits this location truly disappointing staff is lazy and doesn’t care about anything every time I come here nothing but issues garbage McDonald’s location STAY AWAY SPEND YOUR HARD EARNED MONEY ELSEWHERE I WILL NEVER SPEND ANOTHER DIME IN THIS LOCATION

Atmosphere: 1

Food: 1

Service: 1

Ryan Quintana

Absolutely ridiculous waiting over a half hour for 2 chicken sands. Worst McDonalds ever, freaking joke.

Atmosphere: 1

Food: 1

Service: 1

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