Extremely slow service. Poor customer service. And last but not least food wasn't hot. Not the 1st time at this location, but it'll be my last time at that location.
Atmosphere: 1
Food: 2
Service: 1
Henry “Javier” Soto
Dude said he didn’t make an order because they don’t do delivery like it was him on his car that came to pick up the door dash order, they need better employees working in here and better management
Atmosphere: 1
Food: 1
Service: 1
Brandi Parker
This cone was $2.59. Handel's would never!
Atmosphere: 3
Food: 1
Service: 3
Eva Primm
The service at this location is terrible. Honestly more smiles and friendly service is what retains customers!!
Food: 3
Service: 1
Mike W
Anyone giving this place 4 or 5 stars has never actually been there. Rude employees with no class. The wait time is horrible because of the lazy work ethic. Avoid this location.
Atmosphere: 1
Food: 2
Service: 1
SeanParis PC
Since when you can’t get dipping sauce at window tell u to drive around again then charge .50
Atmosphere: 3
Food: 5
Service: 1
HEALED CLEVELAND
The old worker with the spikey dull weave and glasses is very rude every time I come to this restaurant. I reached out to the GM and they pretended they had no idea what I was talking about . Communicating with corporate . Don’t go here. The worst.
Atmosphere: 1
Food: 1
Service: 1
Brenda Ketchum
Well I ordered a med coffee w 3 crms n 3 sugars n med Dr. Pepper to go at kiosk / It took 24 min n there was only 1 other person waiting for food before me ! She handed me empty cup for pop n my cup of coffee ! Coffee great perfect ! And no tissue in handicap stall ( which they remedied immediately ) ! The lids were nasty ( like something spilled on them ) ! Ladies were nice n respectful ! So I'm a little perplexed ! Lol 🤪
Atmosphere: 5
Service: 2
Nïcolé B.F. (Nikki)
My Strawberry milkshake was great. I only wished it was extra Large!!
A A
The food is usually on point. Haven't had anything cold yet. The atmosphere is...well it is what it is. You get what you get in certain areas. Unfortunately some people can't seem to leave the bad manners at home when they go to work. Because of the location you get your frequent crackheads and drunks as well so I always get mine to go. The service is pretty effective and efficient. I never have to wait too long so I do come back on occasion if I'm in the area. The bathrooms...yeah just avoid them
Kid-friendliness: I wouldn't suggest bringing your kids here.
Worst McDonald’s I’ve ever been to. It doesn’t matter what time of day I go there, they are ALWAYS backed up and making me park in the parking lot to wait for my food! Tighten up!
Manuel Arias
Drive thru: Ordered an Egg McMuffin with extra egg, paid an extra two dollars, didn’t get the extra egg. Second time in a week they’ve gotten my order wrong. ?
Food: 4
Service: 3
MICHELLE CLAY
Slooooooow in more ways than one! After paying I waited about 6 min at the 2nd drive-thru window for them to hand me my food, then they sent me to a reserved parking space to wait even longer. No exaggeration, I waited another 30 min for them to say they gave my food to someone else and a guy came to my car and took my order again ? I'm fresh off of work and ready to go home. Shouldn't take this long for a filet and some fries. Food was of poor quality when I finally received it.
Service: 1
Michael Robinson
It was ok. It's a national chain restaurant, so rarely is there anything positively over the top.
Atmosphere: 3
Food: 3
Service: 4
Clay Yoder
Slowest fast food place I’ve ever been to. Employees have no sense of customer service. They’ve messed up my order on several occasions. You’re better off just cooking at home because it’ll take about the same amount of time. At least at home you can drink while you cook
Extremely slow service. Poor customer service. And last but not least food wasn't hot. Not the 1st time at this location, but it'll be my last time at that location.
Atmosphere: 1
Food: 2
Service: 1
Dude said he didn’t make an order because they don’t do delivery like it was him on his car that came to pick up the door dash order, they need better employees working in here and better management
Atmosphere: 1
Food: 1
Service: 1
This cone was $2.59. Handel's would never!
Atmosphere: 3
Food: 1
Service: 3
The service at this location is terrible. Honestly more smiles and friendly service is what retains customers!!
Food: 3
Service: 1
Anyone giving this place 4 or 5 stars has never actually been there. Rude employees with no class. The wait time is horrible because of the lazy work ethic. Avoid this location.
Atmosphere: 1
Food: 2
Service: 1
Since when you can’t get dipping sauce at window tell u to drive around again then charge .50
Atmosphere: 3
Food: 5
Service: 1
The old worker with the spikey dull weave and glasses is very rude every time I come to this restaurant. I reached out to the GM and they pretended they had no idea what I was talking about . Communicating with corporate . Don’t go here. The worst.
Atmosphere: 1
Food: 1
Service: 1
Well I ordered a med coffee w 3 crms n 3 sugars n med Dr. Pepper to go at kiosk / It took 24 min n there was only 1 other person waiting for food before me ! She handed me empty cup for pop n my cup of coffee ! Coffee great perfect ! And no tissue in handicap stall ( which they remedied immediately ) ! The lids were nasty ( like something spilled on them ) ! Ladies were nice n respectful ! So I'm a little perplexed ! Lol 🤪
Atmosphere: 5
Service: 2
My Strawberry milkshake was great. I only wished it was extra Large!!
The food is usually on point. Haven't had anything cold yet. The atmosphere is...well it is what it is. You get what you get in certain areas. Unfortunately some people can't seem to leave the bad manners at home when they go to work. Because of the location you get your frequent crackheads and drunks as well so I always get mine to go. The service is pretty effective and efficient. I never have to wait too long so I do come back on occasion if I'm in the area. The bathrooms...yeah just avoid them
Kid-friendliness: I wouldn't suggest bringing your kids here.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: French Fries
Restaurantji Recommends
Worst McDonald’s I’ve ever been to. It doesn’t matter what time of day I go there, they are ALWAYS backed up and making me park in the parking lot to wait for my food! Tighten up!
Drive thru: Ordered an Egg McMuffin with extra egg, paid an extra two dollars, didn’t get the extra egg. Second time in a week they’ve gotten my order wrong. ?
Food: 4
Service: 3
Slooooooow in more ways than one! After paying I waited about 6 min at the 2nd drive-thru window for them to hand me my food, then they sent me to a reserved parking space to wait even longer. No exaggeration, I waited another 30 min for them to say they gave my food to someone else and a guy came to my car and took my order again ? I'm fresh off of work and ready to go home. Shouldn't take this long for a filet and some fries. Food was of poor quality when I finally received it.
Service: 1
It was ok. It's a national chain restaurant, so rarely is there anything positively over the top.
Atmosphere: 3
Food: 3
Service: 4
Slowest fast food place I’ve ever been to. Employees have no sense of customer service. They’ve messed up my order on several occasions. You’re better off just cooking at home because it’ll take about the same amount of time. At least at home you can drink while you cook
Atmosphere: 1
Food: 1
Service: 1
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