Whole experience was foul. They swept the floor and continuously went to the back where the trash was and fixed my sandwich. When I asked for a refund they refused and offered me another sandwich with an attitude. Never again. Also did the same with door dash orders they were making.
Atmosphere: 1
Food: 1
Service: 1
J W
Whole experience was foul. They swept the floor and continuously went to the back where the trash was and fixed my sandwich. When I asked for a refund they refused and offered me another sandwich with an attitude. Never again. Also did the same with door dash orders they were making.
Mr. Hero I always awesome. ALWAYS!!! Wonderful customer service. Fresh food. Great tasting food! No complaints!
Atmosphere: 5
Food: 5
Service: 5
Erycka Stadnik
Absolute worst Mr Hero I've ever had!...no onions on the Romanburger or Tuna sandwich...also no celery in the Tuna, and it was slopped together covered in an abundance of mayo, and the bread was hard. There was also no oil dressing on either of the sandwiches. This place is not a real Mr Hero, and should not be allowed to operate as one since they do not prepare the food according to the franchise menu. Legit waste of $50 with delivery fees!
Seems no place has perfect food especially in East Cleveland I've noticed from stores with expired food and horrible customer service experiences but thankfully this place isn't so bad so far food is tasty no hair not burnt no substitutes for your food without telling you and great customer service may I add this is my opinion so
Atmosphere: 5
Food: 4
Service: 5
Amanda Kloos
Waited 1 hour never coming here
Atmosphere: 1
Food: 1
Service: 1
Annette Thompson
An it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Buttered Cheesesteak Bte
Sonya Tinsley
Rude for no reason. He turned his face uo at me for no reason and acted like he had an attitude. Like it's not even that serious. It's other Mr Hero s around.
Classic Mr. Hero . Always Good . !
Great food
Not even sure this place is still open
Delicious
46$ for 2 meals and 1 extra sandwich!! Crazy!!
Food: 5
Service: 2
Whole experience was foul. They swept the floor and continuously went to the back where the trash was and fixed my sandwich. When I asked for a refund they refused and offered me another sandwich with an attitude. Never again. Also did the same with door dash orders they were making.
Atmosphere: 1
Food: 1
Service: 1
Whole experience was foul. They swept the floor and continuously went to the back where the trash was and fixed my sandwich. When I asked for a refund they refused and offered me another sandwich with an attitude. Never again. Also did the same with door dash orders they were making.
Best food and great taste with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Cheese Burger Meal, Hot Buttered Cheesesteak Bte, Onion Petals, Breaded Mushrooms, Kid's Chicken Nuggets Meal
Mr. Hero I always awesome. ALWAYS!!! Wonderful customer service. Fresh food. Great tasting food! No complaints!
Atmosphere: 5
Food: 5
Service: 5
Absolute worst Mr Hero I've ever had!...no onions on the Romanburger or Tuna sandwich...also no celery in the Tuna, and it was slopped together covered in an abundance of mayo, and the bread was hard. There was also no oil dressing on either of the sandwiches. This place is not a real Mr Hero, and should not be allowed to operate as one since they do not prepare the food according to the franchise menu. Legit waste of $50 with delivery fees!
Food: 1
Restaurantji Recommends
Seems no place has perfect food especially in East Cleveland I've noticed from stores with expired food and horrible customer service experiences but thankfully this place isn't so bad so far food is tasty no hair not burnt no substitutes for your food without telling you and great customer service may I add this is my opinion so
Atmosphere: 5
Food: 4
Service: 5
Waited 1 hour never coming here
Atmosphere: 1
Food: 1
Service: 1
An it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Buttered Cheesesteak Bte
Rude for no reason. He turned his face uo at me for no reason and acted like he had an attitude. Like it's not even that serious. It's other Mr Hero s around.
Atmosphere: 1
Service: 1
Always fast friendly service!
Atmosphere: 5
Food: 5
Service: 5
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