shes mean for no reason at all i went in there to sit down at the time it was SNOWING as i i wasn’t planning to be in there no longer than a minute waiting on my uber she told me to get out if i wasn’t purchasing anything i explained why i was in there she still said get out foods good but the attitudes aren’t
Joe Breeze
Doesn’t open on time
Service: 1
Jason Harris
Gina is awesome and takes great care of her customers and employees! I definitely recommend this Mr Hero location!
Atmosphere: 5
Food: 5
Service: 5
Heidi Green
Terrible! I got sick and started vomiting one hour after I ate their food! Never again will I eat there!
Jordan Hellsing
Amazing food, great atmosphere and Gini the owner is extremely kind! They had the best philly cheesesteaks!
Atmosphere: 5
Food: 5
Service: 5
Scott Cargill
Portions seem to be small
Atmosphere: 3
Food: 3
Service: 3
Alexis Broadus
Love the potato waffer fries 😌with the cheese sauce Gini Yogini always get me together ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Waffer Fries
Allen Jones
The Best MR. HEROES in Cleveland
Michael Malliski
Aweful service. Would not recommend this location
Tae Love
I bought a sandwich and left it on accident. Came back and lucky remembered me and made sure to remake the food for me I had a busy day so I appreciate the gesture
Don't go on weekends and keep your receipts, the food from this location is not good and the service is worse
Thomas Ryder
I had a coupon offer for BOGO (Small, Medium or Large). The lady entered a LG Sicilian and a REG Chicken Philly. The said the code is only for REG and "why would they do LG". MAKE SURE THEY ENTER THE SIZE. CUZ THE DISCOUNT CODE WOULD'VE APPLIED. They try to cheat the system by entering REG. Unfortunately thus a very POOR experience. Screenshot you code details before using as they disappear after processing in app.
Atmosphere: 2
Food: 4
Service: 1
D Pugh
It’s like “Cheers.” There is nothing like patronizing a restaurant where not only do the owner/operators know your name but the food is served hot and delicious. I’ll be back
Rude and don’t understand how people in the community are still supporting this business. Placed an order for 3 medium sandwiches and 2 were correct but one was wrong and labeled regular. When I went back in the store the man tried to convince me that it was a medium and was trying to provoke an argument. Instead of apologizing and saying I wrote the wrong thing on the wrapper and correcting it, he continued to be really rude. If you are a regular you know the size of the sandwiches. So, to avoid a situation I left the restaurant. Some things are not worth the energy or time when you know you are right. People have to stand up and stop excepting anything from businesses. Customers money is what keep your doors open, Sir. Don’t forget that!!!
Burr Lee
The lady was not very pleasant overcharged me I will not be returning to this location
shes mean for no reason at all i went in there to sit down at the time it was SNOWING as i i wasn’t planning to be in there no longer than a minute waiting on my uber she told me to get out if i wasn’t purchasing anything i explained why i was in there she still said get out foods good but the attitudes aren’t
Doesn’t open on time
Service: 1
Gina is awesome and takes great care of her customers and employees! I definitely recommend this Mr Hero location!
Atmosphere: 5
Food: 5
Service: 5
Terrible! I got sick and started vomiting one hour after I ate their food! Never again will I eat there!
Amazing food, great atmosphere and Gini the owner is extremely kind! They had the best philly cheesesteaks!
Atmosphere: 5
Food: 5
Service: 5
Portions seem to be small
Atmosphere: 3
Food: 3
Service: 3
Love the potato waffer fries 😌with the cheese sauce Gini Yogini always get me together ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Waffer Fries
The Best MR. HEROES in Cleveland
Aweful service. Would not recommend this location
I bought a sandwich and left it on accident. Came back and lucky remembered me and made sure to remake the food for me I had a busy day so I appreciate the gesture
Restaurantji Recommends
Don't go on weekends and keep your receipts, the food from this location is not good and the service is worse
I had a coupon offer for BOGO (Small, Medium or Large). The lady entered a LG Sicilian and a REG Chicken Philly. The said the code is only for REG and "why would they do LG". MAKE SURE THEY ENTER THE SIZE. CUZ THE DISCOUNT CODE WOULD'VE APPLIED. They try to cheat the system by entering REG. Unfortunately thus a very POOR experience. Screenshot you code details before using as they disappear after processing in app.
Atmosphere: 2
Food: 4
Service: 1
It’s like “Cheers.” There is nothing like patronizing a restaurant where not only do the owner/operators know your name but the food is served hot and delicious. I’ll be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Waffer Fries, lrg Chicken Philly, lrg Cheeseburger
Rude and don’t understand how people in the community are still supporting this business. Placed an order for 3 medium sandwiches and 2 were correct but one was wrong and labeled regular. When I went back in the store the man tried to convince me that it was a medium and was trying to provoke an argument. Instead of apologizing and saying I wrote the wrong thing on the wrapper and correcting it, he continued to be really rude. If you are a regular you know the size of the sandwiches. So, to avoid a situation I left the restaurant. Some things are not worth the energy or time when you know you are right. People have to stand up and stop excepting anything from businesses. Customers money is what keep your doors open, Sir. Don’t forget that!!!
The lady was not very pleasant overcharged me I will not be returning to this location
Atmosphere: 1
Food: 1
Service: 1
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