I've always loved this particular Mr Hero. Although it's under New Management the food is still great and the staff are very friendly
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Romanburger with Waffer Fries and Fried Pickles
Frank Durango
Fast, accommodating, and friendly service..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger with Waffer Fries and Fried Pickles
Nancy Kolcan
Ordered online at 6:20 for 7:00 pick-up. It's 7:15 now. Still waiting. Piles of pre made sandwiches sitting under hot lamps. Several people waiting for food. Super disappointed in new ownership. Get your act together!
Atmosphere: 2
Service: 1
Jay DesForges
Simply the best! A must if in Cleveland.Try the Romanburger, it's good!Love getting a large cheese cup on the side to dunk it in. Talk about filling your arteries!! But so good!!!!
B B
This review is for the Mr. Hero in Fairview park & North Olmsted. The WORST, sloppiest tuna sub, you will ever order !!! They slop it on, it falls completely out of the sandwich, just disgusting !! Both stores are run by the same people-nothing like the old owners, which did a superior job. Also, expect to sit on the toilet all day with food poising !!!! This has happened numerous times. As much as I gave this place chance after chance - same result every time.
Atmosphere: 5
Food: 1
Service: 1
Abdul Aziz
Mr. Hero of the 80s is dead, it's an ok place to go to in a
Atmosphere: 2
Food: 3
Service: 3
Jenny donahue
I went here with my friend on a snowy day. She is a 65-year-old woman that walks slowly for her own safety. The restaurant has a black rug when you walk in. Their floors beyond the rug were all wet from the snow and my friend fell back, landing on her hip/bum area. I set our belongings on the counter and helped her up, her shoes still slipping on the floor, and me slipping trying to get her on her feet. The guy behind the counter at the register just stood there, straight-faced and emotionless, while us two women struggled. He did not offer to help, did not dry the floors, did not even ask if she was ok! As we were leaving, I hoped that he would take at least a mop to his floors, but he did not move from his cash register position. This man was roughly in his 60s as well, so one would expect a bit of empathy and understanding, and maybe some aid, but there was nothing. It was very odd, and severely disappointing and disturbing. I do not recommend dining at a place like this, that lacks humanity. We did not expect chivalry, but decency and kindness to make sure she was uninjured. To note, we were the only people in the restaurant, and while we waited for her food to be prepared (she did still order from them unfortunately), still the only people in the restaurant the entire time, nobody came to mop or dry the floor, or check on her. Terrible establishment! Greatly disappointed!
Atmosphere: 1
Food: 3
Service: 1
Sharon Casteel
The best Mr hero in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger with Waffer Fries and Fried Pickles
Yvonne
Best Mr Hero around as far as I'm concerned. Fast, friendly staff and clean restaurant. Food is always hot, fresh and tasty whether you dine in, get your order to go or have it
Atmosphere: 5
Food: 5
Service: 5
Bill Maxfield
Always pleasant visits and great food....chicken philly is the best, sicilian and hot buttered cheesesteak can't be beat!.....unless you have the Romanburger!
Best place to make a ny style italian cheesburger!! Thank you!! And super fast!!
Atmosphere: 5
Food: 5
Service: 5
Kay Krehel
Clean, friendly, fast service and fresh food!???
Atmosphere: 5
Food: 5
Service: 5
Len Bob E.
Very clean great service and food always done right!Dale Lazor and his staff do a great job.Most of the time I call my order in and it's always ready when I get there and when I just stop in it's always fast!Lenny
Don Frost
Had the regular Romanburger meal and it was all my friend had hyped it to be.First time here and I would definitely come back to try some of the other offerings. The Italiano sounds great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger with Waffer Fries and Fried Pickles
I've always loved this particular Mr Hero. Although it's under New Management the food is still great and the staff are very friendly
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Romanburger with Waffer Fries and Fried Pickles
Fast, accommodating, and friendly service..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger with Waffer Fries and Fried Pickles
Ordered online at 6:20 for 7:00 pick-up. It's 7:15 now. Still waiting. Piles of pre made sandwiches sitting under hot lamps. Several people waiting for food. Super disappointed in new ownership. Get your act together!
Atmosphere: 2
Service: 1
Simply the best! A must if in Cleveland.Try the Romanburger, it's good!Love getting a large cheese cup on the side to dunk it in. Talk about filling your arteries!! But so good!!!!
This review is for the Mr. Hero in Fairview park & North Olmsted. The WORST, sloppiest tuna sub, you will ever order !!! They slop it on, it falls completely out of the sandwich, just disgusting !! Both stores are run by the same people-nothing like the old owners, which did a superior job. Also, expect to sit on the toilet all day with food poising !!!! This has happened numerous times. As much as I gave this place chance after chance - same result every time.
Atmosphere: 5
Food: 1
Service: 1
Mr. Hero of the 80s is dead, it's an ok place to go to in a
Atmosphere: 2
Food: 3
Service: 3
I went here with my friend on a snowy day. She is a 65-year-old woman that walks slowly for her own safety. The restaurant has a black rug when you walk in. Their floors beyond the rug were all wet from the snow and my friend fell back, landing on her hip/bum area. I set our belongings on the counter and helped her up, her shoes still slipping on the floor, and me slipping trying to get her on her feet. The guy behind the counter at the register just stood there, straight-faced and emotionless, while us two women struggled. He did not offer to help, did not dry the floors, did not even ask if she was ok! As we were leaving, I hoped that he would take at least a mop to his floors, but he did not move from his cash register position. This man was roughly in his 60s as well, so one would expect a bit of empathy and understanding, and maybe some aid, but there was nothing. It was very odd, and severely disappointing and disturbing. I do not recommend dining at a place like this, that lacks humanity. We did not expect chivalry, but decency and kindness to make sure she was uninjured. To note, we were the only people in the restaurant, and while we waited for her food to be prepared (she did still order from them unfortunately), still the only people in the restaurant the entire time, nobody came to mop or dry the floor, or check on her. Terrible establishment! Greatly disappointed!
Atmosphere: 1
Food: 3
Service: 1
The best Mr hero in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger with Waffer Fries and Fried Pickles
Best Mr Hero around as far as I'm concerned. Fast, friendly staff and clean restaurant. Food is always hot, fresh and tasty whether you dine in, get your order to go or have it
Atmosphere: 5
Food: 5
Service: 5
Always pleasant visits and great food....chicken philly is the best, sicilian and hot buttered cheesesteak can't be beat!.....unless you have the Romanburger!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome! Great owner and staff.
Best place to make a ny style italian cheesburger!! Thank you!! And super fast!!
Atmosphere: 5
Food: 5
Service: 5
Clean, friendly, fast service and fresh food!???
Atmosphere: 5
Food: 5
Service: 5
Very clean great service and food always done right!Dale Lazor and his staff do a great job.Most of the time I call my order in and it's always ready when I get there and when I just stop in it's always fast!Lenny
Had the regular Romanburger meal and it was all my friend had hyped it to be.First time here and I would definitely come back to try some of the other offerings. The Italiano sounds great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger with Waffer Fries and Fried Pickles