called mutiple times never picked up. horrible service.
Tiffany Jackson
Sandwich was dry
Anthony M
main review is about the nuggets. the new nuggeta that are 5 for 5.50. absolutely not worth it. they are just knock off versions of mc donalds nuggets covered in sauce. super small, soggy. just gross.
Swift Tree Service
Food poisoning
Harry “LVGHST” Wookz
Everything was on point. Counter lady was really nice. Food was done pretty fast and everything was cooked right and yummy. I will definitely visit again and recommend to others as well. 5 stars!
Jun Serrano
Customer service is horrible no need to say more. I’ve been coming to this Mr.Hero’s a lot I’m scared to say how much. Such a good thing like picking up your food and leaving with a smile, turned absolutely toxic. Then they stop accepting my orders. After we had a few misunderstandings since the staff is incompetent to take orders correctly. Also never got my refund after they’re screw up! Save the head ache and find another Mr.Hero’s!!!
Michelle Morgan
Usually care,had to put fries in air frirh
Ronald Watkins
The Indian man that's there it's very rude. The women were nice because they saved. I will never go there
Leigh
Been a loyal customer since I was a child.. brings me back to Saturday dinner take out while sitting with my mom....I love Mr. Hero... always will.
Sandro Galindo
Website sucks (I know it's not the fault of this location, but they should say something to the franchisor). Big party, $100. Online ordering only takes maximum $50 order (but it doesn't say that, you have to keep deleting things until you fall below some rando dollar amount). Also, I needed five large fries. you can't increase amount. You have to keep adding, one by one, fries. Finally the place is like a mad house, employees yelling at each other about orders, a half dozen customers standing around in tiny space waiting for their orders. I was told my order was ready. They gave me a tiny bag, for a $100 order. I said I felt like that was too tiny a bag for $100. Finally they took forever explaining to me what happened. All I wanted was my food, not an explanation, standing around w a lot of people cramped in a building. . . . this place is a flustercluck. Avoid it.
Ordered a regular Romanburger Combo. This is probably the best Mr. Hero experience I’ve ever had. The food is as hot and tasted fresh. Any time I’ve had Mr. Hero there would be way too much grease, old oil taste on the fries, sloppy presentation, etc. I did not have this problem today. I took a risk havi by not been to Mr. Hero in years for this reason and am grateful to not have been served complete slop. Food came out quickly.
Robert
the legendary Mr hero
Atmosphere: 5
Food: 5
Service: 5
Kenneth J Tyus
I just needed something to sustain a craving, but was underwhelmed. There was no seasoning on my food at all.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Potato Waffers, Lemonade, Hot Buttered Cheesesteak Bte
herman gaither
Great customer service and I didn't have to wait for fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce
Marcie C
Told me they were out of an item that I ordered and already paid for. Will not refund me or replace the item. They are thieves at this location
called mutiple times never picked up. horrible service.
Sandwich was dry
main review is about the nuggets. the new nuggeta that are 5 for 5.50. absolutely not worth it. they are just knock off versions of mc donalds nuggets covered in sauce. super small, soggy. just gross.
Food poisoning
Everything was on point. Counter lady was really nice. Food was done pretty fast and everything was cooked right and yummy. I will definitely visit again and recommend to others as well. 5 stars!
Customer service is horrible no need to say more. I’ve been coming to this Mr.Hero’s a lot I’m scared to say how much. Such a good thing like picking up your food and leaving with a smile, turned absolutely toxic. Then they stop accepting my orders. After we had a few misunderstandings since the staff is incompetent to take orders correctly. Also never got my refund after they’re screw up! Save the head ache and find another Mr.Hero’s!!!
Usually care,had to put fries in air frirh
The Indian man that's there it's very rude. The women were nice because they saved. I will never go there
Been a loyal customer since I was a child.. brings me back to Saturday dinner take out while sitting with my mom....I love Mr. Hero... always will.
Website sucks (I know it's not the fault of this location, but they should say something to the franchisor). Big party, $100. Online ordering only takes maximum $50 order (but it doesn't say that, you have to keep deleting things until you fall below some rando dollar amount). Also, I needed five large fries. you can't increase amount. You have to keep adding, one by one, fries. Finally the place is like a mad house, employees yelling at each other about orders, a half dozen customers standing around in tiny space waiting for their orders. I was told my order was ready. They gave me a tiny bag, for a $100 order. I said I felt like that was too tiny a bag for $100. Finally they took forever explaining to me what happened. All I wanted was my food, not an explanation, standing around w a lot of people cramped in a building.. . . this place is a flustercluck. Avoid it.
Restaurantji Recommends
Ordered a regular Romanburger Combo. This is probably the best Mr. Hero experience I’ve ever had. The food is as hot and tasted fresh. Any time I’ve had Mr. Hero there would be way too much grease, old oil taste on the fries, sloppy presentation, etc. I did not have this problem today. I took a risk havi by not been to Mr. Hero in years for this reason and am grateful to not have been served complete slop. Food came out quickly.
the legendary Mr hero
Atmosphere: 5
Food: 5
Service: 5
I just needed something to sustain a craving, but was underwhelmed. There was no seasoning on my food at all.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Potato Waffers, Lemonade, Hot Buttered Cheesesteak Bte
Great customer service and I didn't have to wait for fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce
Told me they were out of an item that I ordered and already paid for. Will not refund me or replace the item. They are thieves at this location
Atmosphere: 1
Service: 1
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