Ordered at 7:34, watched the tracker until it said on its way ( which it said 20+ minutes early ) and went outside to wait knowing my apartments have no buzzers or way in. Sat there all the way from that time to when my delivery time frame was up at 8:30. I came in and called, he said he couldn’t reach the driver but he would get it to me with no other context. I said okay. Called 30 minutes later saying hey I never got it he says oh yeah the driver said he couldn’t reach you and left it outside. I had been in and out of the apartment waiting. There was never a pizza. As soon as I attempted to say this he gets rude and nasty “I’ll just cancel it I’ll just cancel it have a nice night” and hangs up on me. I was never hostile or anything I would have been happy to have it remade and delivered or at that point even came to get it. I work in food service and it’s never that serious to be mean to them, so I am confused why he treated me that way over their mistake I politely was trying to figure out. I didn’t deserve that and I won’t order here again after this experience.
Service: 1
Michele
I ordered a pizza from here and my boyfriend went to pick it up, my boyfriend took the total cost of the pizza, put a small tip and added the together as the total amount they were authorized to charge the card. I looked at my credit card and see I'm charged double what the expected total was, when calling up there they tried to say he essentially tipped the total of the pizza and tip and when he wrote the 2 together that he actually had tipped that. completely incorrect and they know that it's incorrect, so the total of tip plus pizza and wrote the 2 numbers together and now that's the tip?! That was the TOTAL YOU WERE AUTHORIZED TO CHARGE THE CARD, PERIOD. When we called they claimed they would reimburse the difference, but I haven't seen anything yet and that they are going to block my number!!! Your the one that's in the wrong and essentially stole from a customer. & Your gonna block my number when we were only calling trying to understand where the extra charges came from!! Totally upset and disappointed, very poor service. I would absolutely not recommend going here unless you want their employees to tip themselves whatever they want to.
Food: 2
Service: 1
Maria Gorman
They sold me the oldest pizza they had sitting out and made me wait 15 minutes for it. If the crew doesn’t feel like making a new pizza just let people know, I would have gone down the street to a different pizza place. Never coming back
Atmosphere: 1
Food: 1
Service: 1
Family Fun Zoo Adventures
Went To This Papa John’s 2 Mouths Ago It Great Very Nice People Very Clean Wait is No t Long Here Are foods you. Should try From Papa John’s Pepperoni Pizza Cheese Pizza It was A Fantastic pizza Party After All
Atmosphere: 5
Food: 5
Service: 5
Tiff
Ordered 2 pizzas and 10 count wings and it took them nearly 2 hours to deliver. 56$ not even worth it. Ordered bone-in wings and got BONELESS. 10$ for chicken nuggets. App said it was delivered at 9:11 so I called and the guy was so damn rude. Said it wasn’t even delivered. Finally got delivered at 10. And the guy who dropped it off was rude. Absolutely unprofessional. Never again. Pizza was lukewarm, not the worst quality but then again, after 2 hours anything tastes good. 1/10. Don’t recommend
Atmosphere: 1
Food: 3
Service: 1
Brian Corl
15 to 20 minutes delivery is going on 2 hours now and they always charge me for my sauce's I don't get
Betty Bergman
Placed my order online waited an hour for pizza to be delivered and called them said there was no order in my name but the money was pending on my credit card
Service: 1
Ron Sattler
I’m sorry but Papa has hit an all time low. Once one of my favorite pizzas, this chain is trash anymore. I’ve tried this location twice and both times it was dismal.
Atmosphere: 3
Food: 1
Service: 5
Martha Figueroa
I bought pizza yesterday and the manager has a sucky attitude. I can’t believe he made manager without knowing proper customer service skills and how to speak to people. Secondly, I should have stayed away from this place because they seem to have a problem with being sanitary, every time I have ordered from this place my family seems to get E. coli. I thought it may have been an isolated incident the first time, but it seems to not be the case. The pizza was cold and hard. The manager seems upset that he has to work. I never will go back there again let alone any other papa John’s in my lifetime. It is not the same anymore. If you want to be sick and eat cold hard pizza than this establishment is the way to go.
Terence Semenec
This location could not get order for 1/2 sausage, 1/2 pepperoni done correctly! There were FIVE (5) slices of pepperoni, sausage mixed in, and 1-1/2 pieces just plain cheese! This was on 14" pizza!
Everytime I order I ask them not to put that huge hot pepper in the box. The juice gets on 1 or 2 slices no one will eat those. If I wanted hot peppers I would ask for them. And again I get the pepper and juice on this pizza, plus there is hardly any cheese on the pizza. It was a pepperoni stuffed crust pizza, but they forgot the cheese on half of the pizza.
Atmosphere: 4
Food: 2
Service: 5
Jessica Fichtel
They are very quick. Ordering online is great because you get the coupon right there and you rack up points to get free pizza. And the coupons come all the time. I love their garlic sauce. They have so many different sauces too. To me Papa John's is classic and delicious.
Parking: Getting into the parking lot is easy getting out can be a little bit more difficult because they are right in the corner of a very busy Street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works
Sophie Hansen
I just HAD to post the expectation vs. reality of the boneless buffalo wings. Truly unfortunate.
Food: 3
Brendan C
Ordered stuffed crust pizza. Asked for it well done. Pizza we received was soggy and undercooked. It was
Food: 1
Joe Szymczuk
They never cut my pizza into squares like I ordered it. The often times don't include the correct sides. They smell nice
Ordered at 7:34, watched the tracker until it said on its way ( which it said 20+ minutes early ) and went outside to wait knowing my apartments have no buzzers or way in. Sat there all the way from that time to when my delivery time frame was up at 8:30. I came in and called, he said he couldn’t reach the driver but he would get it to me with no other context. I said okay. Called 30 minutes later saying hey I never got it he says oh yeah the driver said he couldn’t reach you and left it outside. I had been in and out of the apartment waiting. There was never a pizza. As soon as I attempted to say this he gets rude and nasty “I’ll just cancel it I’ll just cancel it have a nice night” and hangs up on me. I was never hostile or anything I would have been happy to have it remade and delivered or at that point even came to get it. I work in food service and it’s never that serious to be mean to them, so I am confused why he treated me that way over their mistake I politely was trying to figure out. I didn’t deserve that and I won’t order here again after this experience.
Service: 1
I ordered a pizza from here and my boyfriend went to pick it up, my boyfriend took the total cost of the pizza, put a small tip and added the together as the total amount they were authorized to charge the card. I looked at my credit card and see I'm charged double what the expected total was, when calling up there they tried to say he essentially tipped the total of the pizza and tip and when he wrote the 2 together that he actually had tipped that. completely incorrect and they know that it's incorrect, so the total of tip plus pizza and wrote the 2 numbers together and now that's the tip?! That was the TOTAL YOU WERE AUTHORIZED TO CHARGE THE CARD, PERIOD. When we called they claimed they would reimburse the difference, but I haven't seen anything yet and that they are going to block my number!!! Your the one that's in the wrong and essentially stole from a customer. & Your gonna block my number when we were only calling trying to understand where the extra charges came from!! Totally upset and disappointed, very poor service. I would absolutely not recommend going here unless you want their employees to tip themselves whatever they want to.
Food: 2
Service: 1
They sold me the oldest pizza they had sitting out and made me wait 15 minutes for it. If the crew doesn’t feel like making a new pizza just let people know, I would have gone down the street to a different pizza place. Never coming back
Atmosphere: 1
Food: 1
Service: 1
Went To This Papa John’s 2 Mouths Ago It Great Very Nice People Very Clean Wait is No t Long Here Are foods you. Should try From Papa John’s Pepperoni Pizza Cheese Pizza It was A Fantastic pizza Party After All
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 pizzas and 10 count wings and it took them nearly 2 hours to deliver. 56$ not even worth it. Ordered bone-in wings and got BONELESS. 10$ for chicken nuggets. App said it was delivered at 9:11 so I called and the guy was so damn rude. Said it wasn’t even delivered. Finally got delivered at 10. And the guy who dropped it off was rude. Absolutely unprofessional. Never again. Pizza was lukewarm, not the worst quality but then again, after 2 hours anything tastes good. 1/10. Don’t recommend
Atmosphere: 1
Food: 3
Service: 1
15 to 20 minutes delivery is going on 2 hours now and they always charge me for my sauce's I don't get
Placed my order online waited an hour for pizza to be delivered and called them said there was no order in my name but the money was pending on my credit card
Service: 1
I’m sorry but Papa has hit an all time low. Once one of my favorite pizzas, this chain is trash anymore. I’ve tried this location twice and both times it was dismal.
Atmosphere: 3
Food: 1
Service: 5
I bought pizza yesterday and the manager has a sucky attitude. I can’t believe he made manager without knowing proper customer service skills and how to speak to people. Secondly, I should have stayed away from this place because they seem to have a problem with being sanitary, every time I have ordered from this place my family seems to get E. coli. I thought it may have been an isolated incident the first time, but it seems to not be the case. The pizza was cold and hard. The manager seems upset that he has to work. I never will go back there again let alone any other papa John’s in my lifetime. It is not the same anymore. If you want to be sick and eat cold hard pizza than this establishment is the way to go.
This location could not get order for 1/2 sausage, 1/2 pepperoni done correctly! There were FIVE (5) slices of pepperoni, sausage mixed in, and 1-1/2 pieces just plain cheese! This was on 14" pizza!
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Everytime I order I ask them not to put that huge hot pepper in the box. The juice gets on 1 or 2 slices no one will eat those. If I wanted hot peppers I would ask for them. And again I get the pepper and juice on this pizza, plus there is hardly any cheese on the pizza. It was a pepperoni stuffed crust pizza, but they forgot the cheese on half of the pizza.
Atmosphere: 4
Food: 2
Service: 5
They are very quick. Ordering online is great because you get the coupon right there and you rack up points to get free pizza. And the coupons come all the time. I love their garlic sauce. They have so many different sauces too. To me Papa John's is classic and delicious.
Parking: Getting into the parking lot is easy getting out can be a little bit more difficult because they are right in the corner of a very busy Street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works
I just HAD to post the expectation vs. reality of the boneless buffalo wings. Truly unfortunate.
Food: 3
Ordered stuffed crust pizza. Asked for it well done. Pizza we received was soggy and undercooked. It was
Food: 1
They never cut my pizza into squares like I ordered it. The often times don't include the correct sides. They smell nice
Atmosphere: 3
Food: 3
Service: 4
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