Papa Johns Pizza

17125 Lorain Ave, Cleveland
(216) 671-4458

Recent Reviews

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Martha Figueroa

I bought pizza yesterday and the manager has a sucky attitude. I can’t believe he made manager without knowing proper customer service skills and how to speak to people. Secondly, I should have stayed away from this place because they seem to have a problem with being sanitary, every time I have ordered from this place my family seems to get E. coli. I thought it may have been an isolated incident the first time, but it seems to not be the case. The pizza was cold and hard. The manager seems upset that he has to work. I never will go back there again let alone any other papa John’s in my lifetime. It is not the same anymore. If you want to be sick and eat cold hard pizza than this establishment is the way to go.

Terence Semenec

This location could not get order for 1/2 sausage, 1/2 pepperoni done correctly! There were FIVE (5) slices of pepperoni, sausage mixed in, and 1-1/2 pieces just plain cheese! This was on 14" pizza!

Atmosphere: 5

Food: 1

Service: 3

Donna Munoz

Everytime I order I ask them not to put that huge hot pepper in the box. The juice gets on 1 or 2 slices no one will eat those. If I wanted hot peppers I would ask for them. And again I get the pepper and juice on this pizza, plus there is hardly any cheese on the pizza. It was a pepperoni stuffed crust pizza, but they forgot the cheese on half of the pizza.

Atmosphere: 4

Food: 2

Service: 5

Jessica Fichtel

They are very quick. Ordering online is great because you get the coupon right there and you rack up points to get free pizza. And the coupons come all the time. I love their garlic sauce. They have so many different sauces too. To me Papa John's is classic and delicious.

Parking: Getting into the parking lot is easy getting out can be a little bit more difficult because they are right in the corner of a very busy Street.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Works

Sophie Hansen

I just HAD to post the expectation vs. reality of the boneless buffalo wings. Truly unfortunate.

Food: 3

Brendan C

Ordered stuffed crust pizza. Asked for it well done. Pizza we received was soggy and undercooked. It was

Food: 1

Joe Szymczuk

They never cut my pizza into squares like I ordered it. The often times don't include the correct sides. They smell nice

Atmosphere: 3

Food: 3

Service: 4

Dunia Belcher Hantuch

When you order pizza it is to be happy, no delivery person has the right to play with your time for more than 20 minutes waiting, after they tell you that your order has arrived, they leave you waiting and are rude when making the delivery. IF YOU CANNOT DELIVER ORDERS, REMOVE THE SERVICE, DON'T BE RUDE BECAUSE THEY CHARGE FOR THAT SERVICE AND YOU LEAVE A TIP ON THE SIDE.

Food: 5

Service: 1

Richard Perk

Good pizza at a good price

Atmosphere: 3

Food: 5

Service: 5

Linda G. Bluhm

We all loved it!!!



Vegetarian options: Veggie pizza Yummy

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Nunez

I went to the Kamms corner store and the manager and staff have HORRIBLE customer service. My pizza was made wrong and he seemed like it was an issue to make me a new pizza. Never going to that store again……Papa Johns Kamms corner sucks!!!!!!👎👎👎👎👎👎👎👎👎👎👎

Gladys Miller

Ordered the cheese garlic epic pizza pizza is cold order the garlic wings, the garlic wings covered with bunch of grease. I called to check on the pizza to see when it’s going to be delivered. They said it was already delivered and the guy on the other end of the phone hung up on me very disrespectful. I will never order from here ever again. When pizza guy finally came. I told him I called to see where pizza was and the manager said he already delivered it. I told him I didn’t received no pizza the delivery guy said the manager don’t know when pizzas are delivered. Very poor customer service and disgusting pizza.

Atmosphere: 1

Food: 1

Service: 1

George Marrero

Ordered for my job. The pizza was hot and ready when I arrived. I also ordered a cool ranch papadia and boneless chicken. The pizza and papadia were good, but the chicken was not good. Will order again, but not the boneless chicken.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: The Works

D R Boberek

This is hard because I remember the first time I had Papa John’s pizza, and it was 30 years ago. When we moved here, it was great, they’re close. But the quality has gone downhill. We ordered tonight for the first time in a long time- there was enough toppings for two slices of a medium pizza, had I taken the time to move them. If I had wanted a cheese pizza, I wouldn’t have ordered toppings. And no Papa’s special garlic sauce with the bread sticks, which was ordered, but we got marinara, which was not ordered (upside down in the box so it leaked). No garlic sauce with my pizza. So all in all, except for the tip for the driver, I wasted my money tonight. Which is really sad, because this used to be my go-to pizza.

Food: 3

Service: 3

ar matrix

They never read the notes anymore.... now the slices are not even the right portions or sliced all the way through.

Atmosphere: 1

Food: 1

Service: 1

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