Ordered stuffed crust pizza. Asked for it well done. Pizza we received was soggy and undercooked. It was
Food: 1
Joe Szymczuk
They never cut my pizza into squares like I ordered it. The often times don't include the correct sides. They smell nice
Atmosphere: 3
Food: 3
Service: 4
Dunia Belcher Hantuch
When you order pizza it is to be happy, no delivery person has the right to play with your time for more than 20 minutes waiting, after they tell you that your order has arrived, they leave you waiting and are rude when making the delivery. IF YOU CANNOT DELIVER ORDERS, REMOVE THE SERVICE, DON'T BE RUDE BECAUSE THEY CHARGE FOR THAT SERVICE AND YOU LEAVE A TIP ON THE SIDE.
Food: 5
Service: 1
Gladys Miller
Ordered the cheese garlic epic pizza pizza is cold order the garlic wings, the garlic wings covered with bunch of grease. I called to check on the pizza to see when it’s going to be delivered. They said it was already delivered and the guy on the other end of the phone hung up on me very disrespectful. I will never order from here ever again. When pizza guy finally came. I told him I called to see where pizza was and the manager said he already delivered it. I told him I didn’t received no pizza the delivery guy said the manager don’t know when pizzas are delivered. Very poor customer service and disgusting pizza.
Atmosphere: 1
Food: 1
Service: 1
George Marrero
Ordered for my job. The pizza was hot and ready when I arrived. I also ordered a cool ranch papadia and boneless chicken. The pizza and papadia were good, but the chicken was not good. Will order again, but not the boneless chicken.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: The Works
D R Boberek
This is hard because I remember the first time I had Papa John’s pizza, and it was 30 years ago. When we moved here, it was great, they’re close. But the quality has gone downhill. We ordered tonight for the first time in a long time- there was enough toppings for two slices of a medium pizza, had I taken the time to move them. If I had wanted a cheese pizza, I wouldn’t have ordered toppings. And no Papa’s special garlic sauce with the bread sticks, which was ordered, but we got marinara, which was not ordered (upside down in the box so it leaked). No garlic sauce with my pizza. So all in all, except for the tip for the driver, I wasted my money tonight. Which is really sad, because this used to be my go-to pizza.
Food: 3
Service: 3
ar matrix
They never read the notes anymore.... now the slices are not even the right portions or sliced all the way through.
Atmosphere: 1
Food: 1
Service: 1
Shu Tah M.
You guys really go out of your way to suck! Tonight was the last time we order from Papa John's. No cheese on the pizza and forget part of our order. We should have stayed with our first pick Antonio's pizza never ever let us down over 10 years.
austin hamilton
Lobby was really hot I can't imagine what the employees feel in the
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Cheesesticks, Dipping Sauce
Connie P.
The new owner at Papa Johns in Berea at BW college, is rude to his employees degrading them in front of customers. He is all about " culture" his words, when hiring and with that meaning his own culture. New employees do not know the difference between pork, sausage, and pepperoni .. I can not make this up. This is a pizza place in a college area, but I would not recommend it. Manager let go of employees who knew their job for employees that management dresses to impress with all the papa John gear but is not familiar with the American gewey pizza!
Ordered stuffed crust pizza. Asked for it well done. Pizza we received was soggy and undercooked. It was
Food: 1
They never cut my pizza into squares like I ordered it. The often times don't include the correct sides. They smell nice
Atmosphere: 3
Food: 3
Service: 4
When you order pizza it is to be happy, no delivery person has the right to play with your time for more than 20 minutes waiting, after they tell you that your order has arrived, they leave you waiting and are rude when making the delivery. IF YOU CANNOT DELIVER ORDERS, REMOVE THE SERVICE, DON'T BE RUDE BECAUSE THEY CHARGE FOR THAT SERVICE AND YOU LEAVE A TIP ON THE SIDE.
Food: 5
Service: 1
Ordered the cheese garlic epic pizza pizza is cold order the garlic wings, the garlic wings covered with bunch of grease. I called to check on the pizza to see when it’s going to be delivered. They said it was already delivered and the guy on the other end of the phone hung up on me very disrespectful. I will never order from here ever again. When pizza guy finally came. I told him I called to see where pizza was and the manager said he already delivered it. I told him I didn’t received no pizza the delivery guy said the manager don’t know when pizzas are delivered. Very poor customer service and disgusting pizza.
Atmosphere: 1
Food: 1
Service: 1
Ordered for my job. The pizza was hot and ready when I arrived. I also ordered a cool ranch papadia and boneless chicken. The pizza and papadia were good, but the chicken was not good. Will order again, but not the boneless chicken.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: The Works
This is hard because I remember the first time I had Papa John’s pizza, and it was 30 years ago. When we moved here, it was great, they’re close. But the quality has gone downhill. We ordered tonight for the first time in a long time- there was enough toppings for two slices of a medium pizza, had I taken the time to move them. If I had wanted a cheese pizza, I wouldn’t have ordered toppings. And no Papa’s special garlic sauce with the bread sticks, which was ordered, but we got marinara, which was not ordered (upside down in the box so it leaked). No garlic sauce with my pizza. So all in all, except for the tip for the driver, I wasted my money tonight. Which is really sad, because this used to be my go-to pizza.
Food: 3
Service: 3
They never read the notes anymore.... now the slices are not even the right portions or sliced all the way through.
Atmosphere: 1
Food: 1
Service: 1
You guys really go out of your way to suck! Tonight was the last time we order from Papa John's. No cheese on the pizza and forget part of our order. We should have stayed with our first pick Antonio's pizza never ever let us down over 10 years.
Lobby was really hot I can't imagine what the employees feel in the
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Cheesesticks, Dipping Sauce
The new owner at Papa Johns in Berea at BW college, is rude to his employees degrading them in front of customers. He is all about " culture" his words, when hiring and with that meaning his own culture. New employees do not know the difference between pork, sausage, and pepperoni .. I can not make this up. This is a pizza place in a college area, but I would not recommend it. Manager let go of employees who knew their job for employees that management dresses to impress with all the papa John gear but is not familiar with the American gewey pizza!
Restaurantji Recommends
Do not use online ordering here. My orders have either been canceled or over an hour late. Treat yourself to a local joint instead.
Atmosphere: 1
Food: 2
Service: 1
Pizza is always so fresh tasting and love the soft crust. Oh, the pepperochini is always good too.
The young man on duty is very rude. I was at the pizzeria and he spoke badly to me and he was smashing things
The young man on duty is very rude. I was at the pizzeria and he spoke badly to me and he was smashing things
Ordered wings, they didn't come with the pizza. Came 35 minutes later and were wrong. Never again Papa John's.Order local, folks!!