Food was great and hot but they did forget the ranch we paid extra for.
Steven Miller
I've never had any issues with Pizza Hut. The pizza was really good and the service was find. It's got to be to give orders.
Atmosphere: 5
Food: 5
Service: 5
David Malone Jr
RATCHET NO CUSTOMER SERVICE
rae love
If I could give them 0 stars I would. Every time I go here my order is messed up. I ask for one thing they give me something else. Every time I call to say something about it they would tell me the order is correct even thought I’m looking at a wrong order.
Atmosphere: 1
Food: 1
Service: 1
Draven Rivera
For the second time in a row, I did not get what I paid for and when I called to rectify the situation I was offered a credit on my account instead of being sent what I paid for. What am I going to do with a credit if you can’t get the order right????? And the jerk on the phone didn’t care at all!!!
Atmosphere: 1
Food: 1
Service: 1
David Patterson
I don't know who be making the pizzas here but yall suck respectfully
Atmosphere: 1
Food: 1
Service: 1
Mark Saling
Poor people only have 1 or 2 workers running the whole shop. By the time it was supposed to be time to pick up order, they hadn't even started it and had 6 orders ahead of us. So sad bc pizza is better than competition
Atmosphere: 1
Food: 1
Service: 1
Bond Pyant
Although the food came fast, the order was incorrect and paid for extras not received.
Atmosphere: 2
Food: 1
Service: 2
Tierra Carter
I ordered online It didn't say online that I had to confirm a phone number or email after I paid for pick up. The guy didn't want to give my husband our order after already being aggravated with trying to find parking for a big vehicle. The guy told me he was outside after I fused about time and parking and my order being visible and clear on my screen. The same confirmation number I had on my end, pizza hut had on theirs. The guy was rude, the manger, should I say, was rude and unprofessional. I was on a time limit and didn't notice that the manager didn't give my husband our 20ozs of Pepsi we paid for. He said if he gave out the order to the wrong customer, the money would come out of his pocket. It looks like he has no problem putting money that's not his back in his pockets, either. The store still got paid for 2 20oz of Pepsi and still kept the items. My number was on the order. Why didn't I receive a call?
Atmosphere: 1
Food: 3
Service: 1
Christian David Loeffler
Very pleased with the food and the gentleman at the front. He was very funny, friendly, and made those there for a quick pizza pickup feel special and noticed. The price was also really good.
Update (1/10/2025): I must have just been lucky the two times I went during the initial review. I have been there maybe three times since, and two of those times my order was wrong. The other time my order was cancelled. The pizza has been inconsistent (and not always prepped well). I agree with many of the other comments here about timing, some employees behaviors, etc.
The service is terrible, you ask for an order and they give you what you didn't ask for.
mike mason
Called to check on order and they hung up immediately twice in a row
Atmosphere: 1
Food: 1
Service: 1
Robin Kooper
This location could win a prize for worst Pizza Hut. My expectations were low, but this was a joke. I ordered their "Quick" lunch box and showed up on time 15 minutes later. The employee told me it will be a few more minutes. She repeated that many times over the next 26 minutes! I contacted the chain and the specific location but haven't heard back in over a week.
Atmosphere: 1
Food: 2
Service: 1
Trey
I ordered 1 item and they took 20 minutes past the time they stated for pickup. No excuse because it wasn’t busy at all and even stated it was the least busiest time to order according to google activity.
Atmosphere: 1
Food: 2
Service: 1
jay sims
I loved there Service would definitely order from here again. Food was hot and ready when I walked to the door both young ladies in the front were super nice. I only remember one of their names was. Lacierra. Not sure if I spelled it correctly. She is a big help. Overall, the staff is amazing.??
Food was great and hot but they did forget the ranch we paid extra for.
I've never had any issues with Pizza Hut. The pizza was really good and the service was find. It's got to be to give orders.
Atmosphere: 5
Food: 5
Service: 5
RATCHET NO CUSTOMER SERVICE
If I could give them 0 stars I would. Every time I go here my order is messed up. I ask for one thing they give me something else. Every time I call to say something about it they would tell me the order is correct even thought I’m looking at a wrong order.
Atmosphere: 1
Food: 1
Service: 1
For the second time in a row, I did not get what I paid for and when I called to rectify the situation I was offered a credit on my account instead of being sent what I paid for. What am I going to do with a credit if you can’t get the order right????? And the jerk on the phone didn’t care at all!!!
Atmosphere: 1
Food: 1
Service: 1
I don't know who be making the pizzas here but yall suck respectfully
Atmosphere: 1
Food: 1
Service: 1
Poor people only have 1 or 2 workers running the whole shop. By the time it was supposed to be time to pick up order, they hadn't even started it and had 6 orders ahead of us. So sad bc pizza is better than competition
Atmosphere: 1
Food: 1
Service: 1
Although the food came fast, the order was incorrect and paid for extras not received.
Atmosphere: 2
Food: 1
Service: 2
I ordered online
It didn't say online that I had to confirm a phone number or email after I paid for pick up. The guy didn't want to give my husband our order after already being aggravated with trying to find parking for a big vehicle. The guy told me he was outside after I fused about time and parking and my order being visible and clear on my screen. The same confirmation number I had on my end, pizza hut had on theirs. The guy was rude, the manger, should I say, was rude and unprofessional. I was on a time limit and didn't notice that the manager didn't give my husband our 20ozs of Pepsi we paid for. He said if he gave out the order to the wrong customer, the money would come out of his pocket. It looks like he has no problem putting money that's not his back in his pockets, either. The store still got paid for 2 20oz of Pepsi and still kept the items. My number was on the order. Why didn't I receive a call?
Atmosphere: 1
Food: 3
Service: 1
Very pleased with the food and the gentleman at the front. He was very funny, friendly, and made those there for a quick pizza pickup feel special and noticed. The price was also really good.
Update (1/10/2025): I must have just been lucky the two times I went during the initial review. I have been there maybe three times since, and two of those times my order was wrong. The other time my order was cancelled. The pizza has been inconsistent (and not always prepped well). I agree with many of the other comments here about timing, some employees behaviors, etc.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Pizza
Restaurantji Recommends
The service is terrible, you ask for an order and they give you what you didn't ask for.
Called to check on order and they hung up immediately twice in a row
Atmosphere: 1
Food: 1
Service: 1
This location could win a prize for worst Pizza Hut. My expectations were low, but this was a joke. I ordered their "Quick" lunch box and showed up on time 15 minutes later. The employee told me it will be a few more minutes. She repeated that many times over the next 26 minutes! I contacted the chain and the specific location but haven't heard back in over a week.
Atmosphere: 1
Food: 2
Service: 1
I ordered 1 item and they took 20 minutes past the time they stated for pickup. No excuse because it wasn’t busy at all and even stated it was the least busiest time to order according to google activity.
Atmosphere: 1
Food: 2
Service: 1
I loved there Service would definitely order from here again. Food was hot and ready when I walked to the door both young ladies in the front were super nice. I only remember one of their names was.
Lacierra. Not sure if I spelled it correctly. She is a big help. Overall, the staff is amazing.??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, The Ultimate Hershey's Chocolate Chip Cookie, Chicken Wings, Cinnabon Mini Rolls, Cinnamon Sticks, Pizza, Boneless Wings
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