Rally's

4000 Mayfield Rd, South Euclid
(216) 691-1077

Recent Reviews

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Bobby Echols Jr

Terrible customer service

David Blumberg

They don’t listen to an order!!! 2 of 2 sandwiches were regular and I ordered one plain and another with only Catsup/mustard.

LISTEN TO THE ORDER!!!

Atmosphere: 2

Food: 5

Service: 2

Andre Carson

Food is good, but very unhealthy

Atmosphere: 3

Food: 3

Service: 3

Jason Chambers

I know, it's my fault for choosing Rally's in the first place. But yall sure got some rude staff here. No ketchup packets either time I came here, but a whole lotta attitude. Food was not good, cold and old. I think I've bit my tongue and stuck to my please and thank you's long enough. So I will choose not to be back as opposed to interacting in kind. Get better staff!!!!!

Atmosphere: 1

Food: 1

Service: 1

Johnny D

It’s been 25 years since I’ve been here. Moved out to the south part of the state. Decided to take my preteens here to show them THE SPOT!!! As soon as the order was placed it was immediate attitude that included slamming windows, sending us to another window with the so-called U-turn. While other cars are being served, we’re patiently sitting there waiting for our food. The window opens and all familiar, bad attitude again. Soon as we got our food, the window slam shots and that was it. My kid tells me what about my drink? So we’re sitting there patiently waiting for somebody to show their mean face through the window. The window opens up and a question. Did you need anything else? My kid says what about my drink? The window shots again, not a single word. Then we get our drink and drive away. And my kid says I ordered Coca-Cola but they put root beer in it and I know it’s been done on purpose. And after my kid asked me what happened. I told the kid I’m glad that we both witnessed this situation because this is exactly what they teach you at school only the other way around about racism.If you’re white, don’t come to this place. They’re gonna make you wait extra time and they’re gonna screw up your order on purpose. The girl slammed us with the most expensive order without even asking or giving us a chance to say what size we wanted. And I just didn’t want to embarrass myself in front of my kids by starting to argue. And honestly, I can tell why this town is going down you can see it all over the place. Haven’t been to this place in decades and absolutely will never come back again. Too bad, this place brings a lot of good memories about the time that used to be.

Atmosphere: 1

Food: 3

Service: 1

Vincent Maxwell

The girl taking the order cursing arguing with someone on her phone while taking the order took all day to get the food they send you to the parking lot so you want be in there line over the time limit there is nothing that say fast food when you come here

Atmosphere: 1

Service: 1

Gabrielle Martin

I ordered 4 chicken bite boxes, a loaded fry, a large fry and 4 of the new cheesecake bites. I waited nearly 20mins and was the only car in line the whole time. Once i got the food. The large fry was the only thing hot. All of the fry bite boxes were brunt and the cream cheese bites were not as advertised. No powdered sugar and had burnt spots, yet it was under cooked. I dont know how you managed that but it happened. It was after 7pm and I didnt see the chicken until after I went back to have my fries remade only to sit at the window for another 15mins and still have cold fries and a globes of cheese after I asked for light cheese. Horrible experience.
Update: I tried emailing it says the email is invalid

Atmosphere: 1

Food: 1

Service: 1

Sasha

I ordered big buford and fish sandwich. Big buford was kinda of ok but fish sandwich was like frozen pretty much. Its not eatable. Never come here...... TRASH TRASH TRASH

Atmosphere: 1

Food: 1

Service: 1

Birb!!!!

If I could give 0 stars I would, and I never review but the service was so awful I actually am.

I got 3 chicken sandwiches.
Worker told us to pull around to the other side window, and when we did we were sitting there for close to 20 minutes without her even acknowledging us despite trying to eventually even get her attention. Cars came behind us being told the same thing, but nothing.

Eventually got the food that she opened the window and shoved it at me before quickly closing it saying nothing.

Terrible, never going back.

Clifton Butler

Pretty sure third shift staff were high off something. Order a chicken and fry box just to be sent to the other line and wait 30 minutes. Came to the window 2 times asking was I picking up for doordash. Dont go here at night.

Atmosphere: 1

Food: 1

Service: 1

Mike G

I could tell all of my food was made fresh just for me , well done!

Service: 5

Goldie Barbee

Very busy store and it was only two women cooking, but the food was fresh and delicious!!!

Atmosphere: 5

Food: 5

Service: 5

William Fitch

Probably the contender for worst Rallys in America.

Atmosphere: 1

Food: 1

Service: 1

K.D.H. Landscaping \u0026 Snowplowing

Cinnamon rolls are the best whenever they have them. Service was ok.

Atmosphere: 3

Food: 5

Service: 3

Scotty Lees

Rude, couldn't be bothered to even take our order. Made it clear we were not valued as customers.

Atmosphere: 1

Food: 3

Service: 1

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