Rally's
1481 W 117th St, Cleveland
(216) 221-5111
Recent Reviews
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Pulled up to the drive thru at 11 pm on the dot. Ordered, then pulled up to the window. Sat at the window for 15 minutes before someone even opened the window. Took about 3 minutes to get my card back after I gave it to pay, which was suspicious. After that it was another 10 minutes for our food. At the time we were the only ones at the drove thru. While the window was open, I could hear loud laughing and cursing from inside the store. When our food was finally handed to us, the person at the window was still laughing about something. Overall very unprofessional service. Giving 2 stars cause the food came out hot and tasted good.
Atmosphere: 1
Food: 4
Service: 1
Wrong order, took to long, unfriendly!
If you’re an Uber Eats or DoorDash driver DO NOT go here past 11pm. You will wait 20-30 minutes for them to get you your order. These guys clearly have no idea what’s going on
Atmosphere: 1
Service: 1
Uh we got hungry
Atmosphere: 5
Food: 5
Service: 5
Fast and food no doubt like the burgers like the fries like the chicken sandwich... but it's just not my go to place...but I can see if other people find it better than me... different tastes. Still it's okay
Atmosphere: 2
Food: 3
Service: 3
AI Cashier. Normally like this place but that is an immediate non-starter for me
Service: 1
Food was hot & fresh. Robotic order taking with no human assistance. Slightly annoying. We always love Rally's though. Biggest negative is they dont offer the chicken bites box anymore. Still have good options. The fry seasoned chicken tenders were good. But as we all know, Rallys hands down has the best fries.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fry-Seasoned Tenders Combo
donovan is awesome! hes a great general manager , he needs a raise
Atmosphere: 5
Food: 5
Service: 5
Donovan the general manager was great, accommodated me. Very nice guy
Atmosphere: 5
Food: 5
Service: 5
drove to three different rally’s in two different cities and finally found one with a working milkshake machine :)) i was craving the banana shake so bad and after telling them i had came so far for the shake i got a free small one on the side of my order :D!! they definitely know how to run this rally’s and the chicken sandwiches were also fresh and yummy :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Donovan I believe his name was working drive thru. He was nice and kind. Very courteous. Not allot of workers in fast food have smiles on their face, but he does. He seems to enjoy his job.
Atmosphere: 5
Food: 5
Service: 5
Y'aw bet'a go support Glo. It's unbeatable!
This place has really stepped their game up. If service could be faster with the food, it would be way better—it takes 20+mins just to get the food. So be prepared to wait.
Atmosphere: 4
Food: 4
Service: 4
The manager at this location asked if I wanted to upside for a dollar they still couldn't do there jobs properly and give me what I ordered let alone waited 15 minutes because the owner would rather hire idiots that dislike work !!!
I will be making a dispute with my bank since I did not receive what I paid for
Atmosphere: 1
Food: 1
Service: 1
This isn't fast food. We've been waiting in line 10 minutes. No one even said hi. Fries are terrible burger cold. Knees weak, arms sweaty, were nervous
nervous
Service: 1
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