great staff who know their job, I recommend only them
Atmosphere: 5
Food: 5
Service: 5
Jeannie Goss
The girl who always works should get a raise....
Atmosphere: 4
Food: 5
Service: 5
dan johns
Drive thru was awful. Very slow. Ended up leaving and never got food.
Atmosphere: 1
Food: 1
Service: 1
Patricia Butcher
We waited over half an hour for our food. I don't know if staff was short or confused by 2 orders in 1 car.. Girl kept bringing out food to other ppl & asked us like 4 times what we ordered. I'll go to one on Pearl & Brookpark....
Food: 3
Service: 1
Cheyenne Rose
I did an online order for two unbeatable meals . Two spicy chicken sandwiches, two large fries , two large drinks . And two apple pies came in this order . It said it would be ready by 10:12 6/26/25 I told the speaker I was here for a pick up order . I watched 5-10 cars get their order before me . It is now 11:09 pm . And the employee told me to come inside to make it faster !!! Smh that was the worst experience I have ever had . It went from we are working on your order to a whole hour ??! That is crazy to me smh . I am disappointed with service . I understand it was dinner time , but I was the second car in line . And 3-5 other cars waited in the parking lot , I watched all of them receive there order , and I got there before them !!! Watched the line get filled in drive thru and still was waiting ! I get being short staffed I worked in fast food but never was it like this :( .
Atmosphere: 1
Food: 3
Service: 1
Erin Zielinski
The food was extremely salty and old, like it had been sitting out for hours.
Atmosphere: 1
Food: 1
Service: 1
Cassie Aumend
only 2 people working well should be working at least 6 cars waiting for food, female worker on her cell phone having a conversation other worker walking around in slippers place was disgusting went in after I was missing food and other food was thrown in the bag not even wrapped I didn't even want the missing food or the other stuff remade it was so gross inside female employee very rude and disrespectful
Charlotte Mancini
Wings are fresh but the wait time is long.
Atmosphere: 3
Food: 5
Service: 3
Poor Carpenter
Just got two Philly cheese steak burgers that I couldn't eat. Buns were stale, and there was hardly any product other than cheese and mayo on the bun....really poor execution. I've never had "onions" with such resiliency either..really poor.
Miguel Angel Dones Arroyo
I just want to know why is this ice cream machines is always broken, is it so hard to clean it?
This rally’s location is absolutely terrible. I’ve been coming to this location for a year now since I’ve moved to Cleveland and I’ve never once had a good experience here. The food is always old, the burgers are like rubber. It makes no sense because the customer service is always good. Don’t waste your money
Atmosphere: 1
Food: 1
Service: 1
Emanuel Burgos
Slow down
James
Forgot all my fries on a $40 order after making me wait 10 minutes in the parking lot. FRIES R Y WE GO!!!
great staff who know their job, I recommend only them
Atmosphere: 5
Food: 5
Service: 5
The girl who always works should get a raise....
Atmosphere: 4
Food: 5
Service: 5
Drive thru was awful. Very slow. Ended up leaving and never got food.
Atmosphere: 1
Food: 1
Service: 1
We waited over half an hour for our food. I don't know if staff was short or confused by 2 orders in 1 car.. Girl kept bringing out food to other ppl & asked us like 4 times what we ordered. I'll go to one on Pearl & Brookpark....
Food: 3
Service: 1
I did an online order for two unbeatable meals .
Two spicy chicken sandwiches, two large fries , two large drinks . And two apple pies came in this order . It said it would be ready by 10:12 6/26/25
I told the speaker I was here for a pick up order . I watched 5-10 cars get their order before me . It is now 11:09 pm . And the employee told me to come inside to make it faster !!! Smh that was the worst experience I have ever had . It went from we are working on your order to a whole hour ??! That is crazy to me smh . I am disappointed with service . I understand it was dinner time , but I was the second car in line . And 3-5 other cars waited in the parking lot , I watched all of them receive there order , and I got there before them !!! Watched the line get filled in drive thru and still was waiting ! I get being short staffed I worked in fast food but never was it like this :( .
Atmosphere: 1
Food: 3
Service: 1
The food was extremely salty and old, like it had been sitting out for hours.
Atmosphere: 1
Food: 1
Service: 1
only 2 people working well should be working at least 6 cars waiting for food, female worker on her cell phone having a conversation other worker walking around in slippers place was disgusting went in after I was missing food and other food was thrown in the bag not even wrapped I didn't even want the missing food or the other stuff remade it was so gross inside female employee very rude and disrespectful
Wings are fresh but the wait time is long.
Atmosphere: 3
Food: 5
Service: 3
Just got two Philly cheese steak burgers that I couldn't eat. Buns were stale, and there was hardly any product other than cheese and mayo on the bun....really poor execution. I've never had "onions" with such resiliency either..really poor.
I just want to know why is this ice cream machines is always broken, is it so hard to clean it?
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Ice Cream Cone
Restaurantji Recommends
20 min wait to get my food.
Service: 1
This rally’s location is absolutely terrible. I’ve been coming to this location for a year now since I’ve moved to Cleveland and I’ve never once had a good experience here. The food is always old, the burgers are like rubber. It makes no sense because the customer service is always good. Don’t waste your money
Atmosphere: 1
Food: 1
Service: 1
Slow down
Forgot all my fries on a $40 order after making me wait 10 minutes in the parking lot. FRIES R Y WE GO!!!
Atmosphere: 2
Food: 3
Service: 1
All good. However I don't like talking to robots.
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