Rally's
2585 E 55th St, Cleveland
(216) 881-4405
Recent Reviews
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if i could put zero stars i would!!! they messed up my entire order multiple times and the employees have the worst attitudes.
Atmosphere: 1
Food: 1
Service: 1
Everytime we go to this place the food is made wrong and and it takes forever
Atmosphere: 1
Food: 1
Service: 1
Ordered the Deep Sea Double special and was given singles. At least they did fix the mistake without an attitude
Atmosphere: 3
Food: 3
Service: 3
Currently in the left drive thru waiting for food 30+ minutes. For real. Only 2 burgers and cheese sticks. It's like this everytime. If they're out of something you won't get your money back you just won't get it. It's a surprise what food you even get if you dont check it before you leave.
Atmosphere: 1
Food: 1
Service: 1
Food was pretty good, service a bit slow. T Pain $6 meal is a pretty good deal.
Food: 4
Service: 4
The food is great, however it takes them forever to make it, on average I spend 40 minutes waiting for my food and their scanner is always down so they never can accept coupons
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: French Fries, Big Buford
This place needs to shut down immediately.they are very horrible here.Number 1 they play music very loud inside I’m talking about as soon as you pull into the parking lot you can hear the music that’s how loud it is so they can’t hear anybody or anything you say both at the drive thru where u order at and at the window.Number 2 they give u an attitude when u mention to them about the loud music and the long wait.last night I was here at 2 am and the music was on full blast waiting for 20 minutes at the same time another elderly customer was knocking on the window saying she was waiting for 46 minutes and oh my Jesus were they so rude about it.i work at a restaurant and everybody knows customers should always come first.An attitude that reflects a commitment to putting the customer first is important.Address customers with respect and act quickly but politely.and it’s a shame these employees don’t do or have any of this.and after all this the order is always wrong and always cold.and lastly it needs a major cleaning the place is very dirty but to the owner please check your store and your employees.the one from last night didn’t have a care in the world and just kept singing away to the loud music they had going on.
Didn't get the food we ordered
Atmosphere: 2
Food: 5
Service: 2
I ordered two spicy chicken meals with sprite lite ice and the cup was filled with ice!! I was laying in my bed watching YouTube eating my meal when I noticed it was hair on my fries and I was almost done with them. I know it wasn’t my hair because it was at the bottom of the container and I know my hair. The edges of my chicken sandwich was hard like it was old !! I gave this a 3 star because it’s not as bad as it could be. Also… they need to deep clean the WHOLE restaurant!!!
Atmosphere: 2
Food: 3
Service: 3
Please do better need better training start there
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Love rallys on 55th
Atmosphere: 5
Food: 3
Service: 5
Waited 20min, then given food, that was handled and rejected but another customer, sitting in there car.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Buford
Kids throwing big rocks hitting cars
Atmosphere: 1
Food: 4
Service: 3
Stood at the window for 20 minutes waiting to order two banana milkshakes no one came!
Atmosphere: 1
Food: 1
Service: 1
Just horrible if I had the energy I would have gone back the next day for my money back
Atmosphere: 1
Food: 1
Service: 1
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