Sainato's at Rivergate
1852 Columbus Rd, Cleveland
(216) 772-4400
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The food here is great. The staff is super nice and attentive. 32oz Yuengling drafts are $5. We were reluctant to stop in because the place wasn’t busy but we are glad we did. This place should be way more popular than it is. The neighborhood is super cool too. I don’t get it. Two thumbs up from us.
Atmosphere: 5
Food: 5
Service: 5
Food was very good. Server was absolutely horrible. She was rude, dismissive and hostile before crashing out, announcing that she was leaving and walking out of the restaurant. She returned several minutes later loudly telling a table of regulars that the “owner asked me to come back.” Without acknowledging or apologizing for her behavior she leaned over the ledge behind me to check on us and said “still chowing down?” I spent many years in the service industry and was absolutely appalled by her complete lack of professionalism. If I were the owner I would have told her to her to never come back.
Atmosphere: 1
Food: 5
Service: 1
Always top notch food! Loving this pizza week in Cleveland!
Atmosphere: 5
Food: 5
Service: 5
This is one of the best place I been to.. one of the must go places in downtown Cleveland.. staff is friendly, service was the best.. can't wait to go again.
Atmosphere: 5
Food: 5
Service: 5
Casual and fun
Atmosphere: 3
Food: 5
Service: 4
We waited ten minutes to be sat (the hostess was nowhere to be seen), even though the inside was empty. After we were finally directed to sit down, it took the waitress a while to stop by and ask for our order. The daily specials were appealing, including a few select half-priced appetizers, though the meatballs were about average tasting. We had the Carmen pizza; you could taste the garlic (yum), but the underside was overcooked. There was a nice selection of wine, with half-priced bottles on Thursdays. When I asked for a sweet red, the waitress suggested a dry, so I ended up picking out a glorious sweet Lambrusco myself. She asked a customer to open our bottle for us contrary to opening it at our table. Maybe the experience depends on the day?
Atmosphere: 3
Food: 3
Service: 3
A cool spot with a good location. Had the pizza and really enjoyed it. The staff was friendly and the space was clean and well put together. Good for hosting large private parties or events.
Atmosphere: 5
Food: 5
Service: 4
me and the hubby love this place, and the food. today our server was pretty mid, brought out chicken parm but we always order alfredo and was not wanting chicken parm, waited 40+ minutes to eat while our guests from out of town ate their food, and we ended up talking to the wonderful chef who was very kind, welcoming and made some absolutely amazing chicken alfredo for us, even stuck it in the to go boxes for us. i will give it to the server, he came back around to apologize and that was thoughtful and professional which i greatly appreciated, but was starving and ready to leave with my food. our bill was comped, and all around the restaurant does well to try to make up for its mistakes. again, hats off to the chef they had in today. he is the main reason we’ll be back in the future and absolutely deserves a raise.
Atmosphere: 3
Food: 5
Service: 2
Newly remodeled dining room is beautiful! Have visited many times in the past. Food is delicious as well as service! Wishing you all the best!
Atmosphere: 5
Food: 5
Service: 5
I ordered 1x Deluxe Pizza 16'' (12 Slices)\tfor $27.50. The pizza is soft, the dough isn't cooked enough, the cheese is way to thick and it just lifts off the pizza, the pizza sauce has no flavor. I had to throw mine in the convection oven to try and cook it more. I don't recommend getting pizza from here save yourself the trouble and go to 4am pizza right down the street. Check out the photos. They also only cut the pie into 9 slices it's suppose to be 12. Again THE PIZZA IS LITERALLY DOUGHY ITS NOT FULLY COOKED.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered 1x Deluxe Pizza 16'' (12 Slices)\tfor $27.50. The pizza is soft, the dough isn't cooked enough, the cheese is way to thick and it just lifts off the pizza, the pizza sauce has no flavor. I had to throw mine in the convection oven to try and cook it more. I don't recommend getting pizza from here save yourself the trouble and go to 4am pizza right down the street. Check out the photos. They also only cut the pie into 9 slices it's suppose to be 12. Again THE PIZZA IS LITERALLY DOUGHY ITS NOT FULLY COOKED.
Atmosphere: 1
Food: 1
Service: 1
This was a massive surprise. Truly enjoyable experience, great with the kids, food was spectacular (the best Italian Beef I ever had, better than Chicago). Cool old building and great service.
Atmosphere: 5
Food: 5
Service: 5
I’m hoping it was a fluke, but it was the only time I’ve visited the restaurant so I can’t be sure. The arancini was delicious, but the rest of the meals at the table were rather bland. We were also put off that we had to grab our own water at this style of restaurant but maybe we were weird and that’s normal 🤷🏻♀️ We felt the vibes were off and it was hopefully just a bad day, but I don’t think we’ll be going back. It’s a fantastic location and has other good reviews, but we were dissatisfied.
Atmosphere: 2
Food: 2
Service: 3
Stopped in for lunch, missed the lunch buffet it ends at two, enjoyed the happy hour meatball sliders, hot Italian sandwich and Italian wedding soup
Atmosphere: 3
Food: 3
Service: 3
Very friendly waitress. Very helpful giving us ideas to take advantage of the specials that they were offering. She offered us to do two pizzas and two side dishes which was a very cheaper price than ordering one big giant pizza also recommended us trying the lava cakes which was delicious. Will be back
Atmosphere: 5
Food: 5
Service: 5
Loading...