Starbucks
11302 Euclid Ave, Cleveland
(216) 229-0749
Recent Reviews
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baristas here are lovely, decent wait time, & ensured quality
Awesome service from a clearly dedicated crew. I couldn't imagine pumping out drinks that fast when its that busy. Amazing location and will visit again
Atmosphere: 5
Food: 5
Service: 5
Very calm atmosphere.
Atmosphere: 5
Food: 5
Service: 5
No restroom
Atmosphere: 4
Food: 4
Service: 2
This Starbuck's is pretty good in service, preparing what you exactly ordered and doing it in a timely manner
Atmosphere: 5
Food: 5
Service: 5
They never have enough staff to be quicker, because they make 1 person be cashier and food prep at the same time. Still a cool place
Atmosphere: 5
Food: 4
Service: 5
Needs more staff. It would be 5 stars.
Atmosphere: 5
Food: 5
Service: 3
This place could use more staffing!! The staff are extremely kind but over worked
Atmosphere: 5
Food: 5
Service: 3
Place needs more staff
Atmosphere: 5
Food: 5
Service: 2
Extremely unprofessional I’ve never had to make a review as delivery driver but I must say. Every visit is awkward! Not every customer is greeted, some are ignored and others are just stared at as if they don’t belong there. The experience I just had topped the cake on bad service and pure ignorance. It is pouring raining outside. I was asked numerous questions through a glass window to verify why I was there. When I confirmed my delivery order, the employee proceeded to walk away to find my order while I’m being rained on. Anyone with a sense of decency would have at least let me stand my the door out of the rain so I can properly verify and confirm my order. Please do better you are in a high standing area delivering poor service.
Atmosphere: 1
Service: 1
Restaurantji Recommends
The wait time for a few cold brews was absurd. There were 4 workers and they were behind on almost everyone’s orders. It seemed the staff was more concerned w taking more orders and cleaning than making guests orders. This was 2pm and we waited over 10 mins for 2 iced coffees.
The bacon on my sandwich could have been crispy. The service was good.
Atmosphere: 5
Food: 2
Service: 5
Went in to get coffee but wanted to use restroom first and was told they don’t have one for the Public. Odd a Starbucks doesn’t have a public restroom but stranger things have happened. Since I couldn’t use the bathroom, I couldn’t justify buying a coffee-because coffee makes you urine more. I asked if any other of the stores around have a restroom and the girl on duty said condescendingly a few that did, but at all of them I’d have to be a paying customer. Something about that rubbed me the wrong way, as if I was some bum who was just trying to take them for a ride. This is fuel to continue to patronize independent owned coffee shops and not chains.
Atmosphere: 2
Food: 2
Service: 2
I just ordered a grante hot coffee with whole milk, that actually good ,as I expected.
Atmosphere: 5
Food: 5
Service: 5
Customer service here is no longer existent. The new crowd of employees are awful. I came in and to see my mobile order with, “out sorry” on the side. The boy with the bleach blonde highlighted black hair said no more than just, “you can ask them up there what’s wrong”. So I waited in line just to have an employee literally yell at me, “maam the whole machine is broken! I don’t know what else to say”. I didn’t even say anything other than just show my cup and asked if there was another roast I can instead get. She then proceeded to whisper about me to one of the other employees, both side eying me by the creamer as I waited. That’s embarrassing, rude and Starbucks should not be having people with such attitude working with the public. Wish the former, polite and friendly employees were still around.
Atmosphere: 1
Food: 1
Service: 1
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