Starbucks

5300 Riverside Dr, Cleveland
(440) 597-8367

Recent Reviews

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Worst starbucks I've ever been too! Supposed to open at 5 am, still waiting and it's 5:17 am!!! Not to mention the long line. Just their demeanor and attitude towards the customers gives me a bad taste in my mouth. NEVER AGAIN!! Avoid at all costs!!!!!!!!

Susan Marich

Excellent service, unfortunately the coffee machine was broken. Can't enjoy that.

Pranav Karode

Worst Starbucks. Asked to take of bacon from gouda sandwich. Straight face they said no.. Never had this experience at other Starbucks.

Brady “Brady B” Baker

Worst Starbucks ever. Employees are not trained how to use the ordering system, and they mess up everything. After wait in line for 15 minutes, and then waiting for a drink for another 20, they messed up ur drink as well as the person in front of us.

Emil Baran

If I could give a big 0 I would. Stopped by at 4pm , Mr. Barista said they are closed for 20min , so we went down to order some food and after 15min we came back and asked what time approx he is thinking about serving again. He said I told you another 20-25min which was already what he told us 15mi. Ago. After 5min he started serving other people and when I got to line MR.MANAGER JEROME Mattley showed up and Informed me ,we won't be served because we were rude to his \"BARISTA\" , wow what a cry baby, thanks alot BIDEN for such a cry babies in this. Beautiful economy. Mr.BARISTA SHOULD GROW UP and keep obligations to his job and serve people. Anyway , it's a joke, whole airport is a joke ?

Chris C.

Our server Val was great! She was very attentive and personable. The food was good, warm, and correct. My first time at this location. Very satisfied.

Joseph Ladina

Mark. And nick the angry muffin man were very friendly great to talk too before our flight . Will go back too see them next trip

Tyrone Offie

Everyone loves Starbucks... It's kind of like wearing that right fashion or something.. If you like strong coffee, they got it.. If you like a lighter blend, they got it . They have some good cool drinks with crazy tastes but you will pay for this experience to say you tried it.. When I am in Phoenix, they are everywhere and there is always a line . Judge your time accordingly.. My girl loves the place for their tea.. If you haven't tried it, you have been living in the moon and I welcome you back to Earth!!! Enjoy Americans..

Madison Eversole

The staff were rude, unprofessional, yelling, out of all supplies, threw drinks around, didn’t put the hot food in the correct bags. I honestly felt like I was being punked. The cashier had no idea what he was doing \\u0026 yelled loudly for help in an unprofessional way every-time he messed up.

rosa orozco

Worse service ever! I had to wait for ever and got a most horrible tasting decaffeinated double expresso maquiado. The crew was training new staff. First the cashier didn't know what I was ordering. Next, he just walked away. Someone else came to the register and said the order had been placed. Finally when I was called for my drink I asked to verify that it was decaffeinated. The lady didn't think it was decaffeinated. So she re did it. However, I don't think she gave me an expresso maquiado. It tasted horrible ? it didn't even taste like coffee. It tasted like dirty water! Disgusting! I couldn't come back to complain because I had to get on the plane. Disgusting, disgusting! ? Starbucks at Cleveland Airport? Never again! Gate A

Priyadarshee Mathur

\"We can't do decaf anything\" Also, cashier was needlessly rude. She rushed us, slammed receipt, and the bag of food. No one needs to start the day here. The place was not crowded when we visited,. There was just one other person behind us in line. This place is in Concourse A. There is another Starbucks in Concourse C, which may be better?

cera marie

I waited 45 minutes to get one order of egg whites when it was two orders of egg whites. Maybe they are understaffed? There were only 3 people there and the line had a 30 minute wait. Two of them had an attitude also.

Andrea Baucom

Best staff at Sky Harbor Phoenix International Airport C gate!! Almost closing time but they were willing to serve me exactly what I wanted! If I'm ever at C again at Sky Harbor i will get another!

Toni P

They’re supposed to open at 5am. They open when they feel like it.

Diana Poliuk

Good coffee and breakfast!The sign says they open at 5 am. 2 employees were there and said they couldn’t open because they didn’t have enough staff. Finally opened at 6:15 before our flight

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