Amazing staff, helpful and positive despite how busy the store is.
Atmosphere: 5
Food: 5
Service: 5
Christine Sparacino
The young lady who gave us our two coffee was rude and disrespectful. When my grown som said Thank you she just turned a continued her conversation with the cashier .How about a Thank you?
A Literary Lady “A Literary Lady”
I ordered a small, non-milk mocha latte. I received a grand mocha with 2% milk. I am allergic to milk, so when I took a sip, I knew something was wrong when I started feeling ill. The person did not hear a word I said and placed the wrong drink order. She was too busy having an attitude. Starbucks will be hearing from a legal team.⁰
Yuxin Yang
Waited more than 20 minutes for a drink. Slow. Incompetent. Do not order here.
Bean !
Very nice service here! The line & wait were very long however but the order was accurate which is all that matters! Great tasting beverages at this location. Loved the mocha coffee!
chuck barris
17 min wait for incorrect order. Employees really didn't seem to be interested in their jobs.
hackman27
Service and wait time was fine. However, there was a back room where a cluster of employees were hanging out and talking very loudly. The language coming from that room which everyone in line could hear was awful, really foul. I had to laugh because I couldn't believe what I was hearing. Some of the colleagues ar the counter were even surprised. Unbelievable, I wrote a few of those nuggets down.
Atmosphere: 1
Food: 3
Service: 3
Heather Cole
Staff is always friendly, even during busy times.
Atmosphere: 5
Food: 5
Service: 5
Lisa James
Staff are bickering and chit chatting. The staff was very unprofessional! Waited 30 minutes for a coffee. One staff member that just arrived was drinking water at the work area. We are now texting on the phone instead of making orders. Wrong name was put on my
Atmosphere: 2
Service: 1
Laura Koznarek
Worst customer service and constantly getting orders wrong. They have made every order I have placed here wrong and all I order is cold brews and tea. When you ask to fix it, the whole staff gives you and attitude. I ordered a trenta and my "fixed drink" they gave me was a grande. Bi literally never leave reviews but after 5-6 messed up orders and a ton ofoney wasted I had to.
Service was terrible. The baristas served their friends first while others waited 20-25 minutes.
Service: 1
Mackenzie DeVore
Love the starbucks in the crile building always able to get my morning coffee before my
Atmosphere: 5
Food: 4
Service: 5
Henry Braun
I ordered a coffee they were not busy at all after 15 minutes left without a coffee but was charged. The employees seemed to not be getting along and yelling at other employees over the counter wow look who didn't call off today not sure who the manager was but needs to get the place under
Atmosphere: 1
Service: 1
Carla Wagner
The drinks are expensive.
Karl Dehnert
We used several of The Cleveland Clinic locations . Most buildings have one. The staff was polite and although a few times they were really busy. The got our orders in a timely fashion. Everything was consistently good especially the hot ham and cheese ( my personal favorite) the blueberry scones were also quite tasty.
Amazing staff, helpful and positive despite how busy the store is.
Atmosphere: 5
Food: 5
Service: 5
The young lady who gave us our two coffee was rude and disrespectful. When my grown som said Thank you she just turned a continued her conversation with the cashier .How about a Thank you?
I ordered a small, non-milk mocha latte. I received a grand mocha with 2% milk. I am allergic to milk, so when I took a sip, I knew something was wrong when I started feeling ill. The person did not hear a word I said and placed the wrong drink order. She was too busy having an attitude. Starbucks will be hearing from a legal team.⁰
Waited more than 20 minutes for a drink. Slow. Incompetent. Do not order here.
Very nice service here! The line & wait were very long however but the order was accurate which is all that matters! Great tasting beverages at this location. Loved the mocha coffee!
17 min wait for incorrect order. Employees really didn't seem to be interested in their jobs.
Service and wait time was fine. However, there was a back room where a cluster of employees were hanging out and talking very loudly. The language coming from that room which everyone in line could hear was awful, really foul. I had to laugh because I couldn't believe what I was hearing. Some of the colleagues ar the counter were even surprised. Unbelievable, I wrote a few of those nuggets down.
Atmosphere: 1
Food: 3
Service: 3
Staff is always friendly, even during busy times.
Atmosphere: 5
Food: 5
Service: 5
Staff are bickering and chit chatting. The staff was very unprofessional! Waited 30 minutes for a coffee. One staff member that just arrived was drinking water at the work area. We are now texting on the phone instead of making orders. Wrong name was put on my
Atmosphere: 2
Service: 1
Worst customer service and constantly getting orders wrong. They have made every order I have placed here wrong and all I order is cold brews and tea. When you ask to fix it, the whole staff gives you and attitude. I ordered a trenta and my "fixed drink" they gave me was a grande. Bi literally never leave reviews but after 5-6 messed up orders and a ton ofoney wasted I had to.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Service was terrible. The baristas served their friends first while others waited 20-25 minutes.
Service: 1
Love the starbucks in the crile building always able to get my morning coffee before my
Atmosphere: 5
Food: 4
Service: 5
I ordered a coffee they were not busy at all after 15 minutes left without a coffee but was charged. The employees seemed to not be getting along and yelling at other employees over the counter wow look who didn't call off today not sure who the manager was but needs to get the place under
Atmosphere: 1
Service: 1
The drinks are expensive.
We used several of The Cleveland Clinic locations . Most buildings have one. The staff was polite and although a few times they were really busy. The got our orders in a timely fashion. Everything was consistently good especially the hot ham and cheese ( my personal favorite) the blueberry scones were also quite tasty.
Atmosphere: 3
Food: 4
Service: 4
Loading...