Starbucks

Lower Marschalk Building, 1374 W 6th St, Cleveland
(216) 566-7489

Recent Reviews

Sort by
Michael MacIntyre

Took 10 minutes to be even be spoken to. When we were it was like we were a problem to be in the store. Then 20 more mins to get drinks. 2 drinks 2 cake pops. Awful Customer service- no gloves or hats on the people making and handling food. Treated like we were an inconvenience. I ran 3 Starbucks in NY and I know how 3 shots of espresso makes you feel. So I'm positive the gems working were giving out decafe espresso in drinks. Absolutely pathetic. Starbucks should be ashamed of how they let there brand go to hell.

Atmosphere: 1

Food: 1

Service: 1

La Queta Worley

I hate it that other people messed it up for all of us
All customers are not allowed to use the bathrooms
A whole lot of drug addicts do their drugs in their bathrooms.... so nobody is allowed to go in there

Atmosphere: 2

Food: 5

Service: 5

M. G

No seating and very slow WiFi. Walk up counter only.

Atmosphere: 1

Service: 5

M

Ordered a cappuccino. Received a cup of hot milk. Not a drop of coffee.

Atmosphere: 2

Food: 1

Service: 1

Tasha Robinson

Entering this location I could clearly tell they are understaffed which is unfortunate because they are in one of the busiest areas. But I'm quickly coming to realize not only is Starbucks pricing inconsistent the flavor provided ordering the exact same thing as inconsistent as well.Due to a hectic work week I have ordered the exact same caramel ribbon crunch frappuccino from three different locations and each time my drink has been different. I also request extra Carmel drizzle and what world is this that.

Atmosphere: 3

Food: 1

Service: 5

Venus Lowe

Favorite place for coffee

Atmosphere: 5

Food: 5

Service: 5

Anita Patterson

Omg I love this place the service is fast and food and drinks are amazing and just how you want them!! YouTube

Atmosphere: 5

Food: 5

Service: 5

Toni Evans

So I've been looking for a special "So Called" secret menu drink from Tik Took called the "Cosmo and Wanda" . I've been to two different Starbucks only to be told they don't make them, but the young lady said if she knew what was in it, she could make it. She did, but I was charged for two different drinks.

Atmosphere: 3

Food: 3

Service: 3

Katherin P. Leiva

Lady at the cash was really nice

Service: 5

Kelly P

This Starbucks' coffee NEVER tastes as good as other locations. I go to this one only in an emergency.

Atmosphere: 2

Food: 2

Service: 2

Ben Hester

This Starbucks is the local pre-order coffee spot. Early mornings cars have room to park, so customers can run in, grab their preorders, and leave. The coffee is excellent. So what if it’s a chain? The gentle people serving are sweet accommodating and efficient.

Atmosphere: 5

Food: 5

Service: 5

Alex Mack

Order is wrong 80% of the time

Tara Walworth

Chai beverages made just right

Atmosphere: 5

Food: 5

Service: 5

Tara Biddulph

Chai beverages made just right

Atmosphere: 5

Food: 5

Service: 5

R K

It's smaller no where to sit inside or outside. It's union now I guess. Less customer service.

Loading...