Man, I've never been treated as rudely as they have here! The people working here need to be fired for how rudely they are!
Atmosphere: 1
Food: 1
Service: 1
nightmare13420
Wow, talk about a ruder person! Everything says they open at 930 am. We get there at 955 am, and they tell us it will be another 5 minutes. We go to the restroom, come back at 1002am, and wait. As we are waiting, the lady stocking food is complaining about is waiting. Not dealing with rude customer service when we have to be at the hospital all day and just now able to eat.... Man, they need to replace that worker!
Atmosphere: 1
Food: 1
Service: 1
Virginia Whitely
Food poisoning
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki
Crystal West
Google says they close at 10pm.. really they close at 8.. now hubby has to eat a cold vending sandwich.... subway never fails to let me down...
Service: 1
Wyatt Walker
As of writing this, it’s 01/03/2024. Every milk for sale in their fridge expired on 12/07/2023. I know this cause I tried to drink the one they sold me…
Atmosphere: 1
Food: 1
Service: 1
Eric Henz
Dude making sandwiches non stop complaining about how sick he was and was in the bathroom all morning. Hard pass.
Atmosphere: 1
Food: 1
Service: 1
Donp2003
Feels like you are legitimately ruining their day by ordering something. If you want to wait a long time and then be treated like garbage, this is your place. I get depressed by the time I get my sandwich. Worst Subway by far! Beware!
Brenda S
I was there on 5/26/2003 with my husband who was undergoing testing prior to a very serious cardiac surgery. We both were apparently too slow in choosing toppings for our sandwiches and berated by the very rude lady making them. This didn’t happen once, but multiple times to both of us. Compassion and patience should be a requirement of employment for staff hired in this environment. People do not visit the Cleveland Clinic for a fun day. We are from out of state and this left a very bad impression. Fortunately, everyone else we encountered that day was extremely kind and gracious.
Rebecca Fontana
Horrible customer service on 5/25/23 @1850.
domerice jefferson
One of there Employees are rude to all CUSTOMERS, RUSHING THEM AND CLOSING SHOP AND ITS NOT 10PM
One of the nicest subway staff. Will always return because of that
Atmosphere: 5
Food: 5
Service: 5
Sydney Clemons
some of the employees do not change gloves in between making sandwiches/touching the register and cash. It’s not only extremely unhygienic but dangerous because people could have allergies.
Kendra Adams
Love subway they make may sandwich right everytime and I also called to ask a favor of one of the employees to take a lunch meet off my coworker couldn't have and she done it with no problem I appreciate her time and understanding
Christina Danley
Not your normal subway. They don’t skimp on the meat or toppings. Convenient for those visiting or staying at the Cleveland Clinic. Staff was ok, and quick. My 6” white Italian turkey with Pepperjack and American was really good for a subway sandwich. I don’t suggest asking for extra mayonnaise unless you want it drowned, as I asked for regular and it was like getting extra, but turned out perfect.
LaToya Garrison
It was the most offensive, unprofessional, and terrible restaurant experience I had ever encountered. I asked the employee if he could change his gloves and the bread because I do not eat meat. No response. So I ask him again politely and he was so aggressive and defensive that I was flabbergasted. I simply mentioned that I repeated myself because he seemed to not have heard me, yet he yelled at me saying he heard me the first time and started a diatribe. No one excused his behavior and it escalated. I told him he was being very rude. He just kept on berating me even though I was trying to ignore him. He was so loud, he wasn't even taking care of the rest of the customers. I will never eat there again, or recommend it to anyone. I'm visiting an ill parent and the last thing I expected was the worst customer service ever.
Man, I've never been treated as rudely as they have here! The people working here need to be fired for how rudely they are!
Atmosphere: 1
Food: 1
Service: 1
Wow, talk about a ruder person! Everything says they open at 930 am. We get there at 955 am, and they tell us it will be another 5 minutes. We go to the restroom, come back at 1002am, and wait. As we are waiting, the lady stocking food is complaining about is waiting. Not dealing with rude customer service when we have to be at the hospital all day and just now able to eat.... Man, they need to replace that worker!
Atmosphere: 1
Food: 1
Service: 1
Food poisoning
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki
Google says they close at 10pm.. really they close at 8.. now hubby has to eat a cold vending sandwich.... subway never fails to let me down...
Service: 1
As of writing this, it’s 01/03/2024. Every milk for sale in their fridge expired on 12/07/2023. I know this cause I tried to drink the one they sold me…
Atmosphere: 1
Food: 1
Service: 1
Dude making sandwiches non stop complaining about how sick he was and was in the bathroom all morning. Hard pass.
Atmosphere: 1
Food: 1
Service: 1
Feels like you are legitimately ruining their day by ordering something. If you want to wait a long time and then be treated like garbage, this is your place. I get depressed by the time I get my sandwich. Worst Subway by far! Beware!
I was there on 5/26/2003 with my husband who was undergoing testing prior to a very serious cardiac surgery. We both were apparently too slow in choosing toppings for our sandwiches and berated by the very rude lady making them. This didn’t happen once, but multiple times to both of us. Compassion and patience should be a requirement of employment for staff hired in this environment. People do not visit the Cleveland Clinic for a fun day. We are from out of state and this left a very bad impression. Fortunately, everyone else we encountered that day was extremely kind and gracious.
Horrible customer service on 5/25/23 @1850.
One of there Employees are rude to all CUSTOMERS, RUSHING THEM AND CLOSING SHOP AND ITS NOT 10PM
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Turkey Sub
Restaurantji Recommends
One of the nicest subway staff. Will always return because of that
Atmosphere: 5
Food: 5
Service: 5
some of the employees do not change gloves in between making sandwiches/touching the register and cash. It’s not only extremely unhygienic but dangerous because people could have allergies.
Love subway they make may sandwich right everytime and I also called to ask a favor of one of the employees to take a lunch meet off my coworker couldn't have and she done it with no problem I appreciate her time and understanding
Not your normal subway. They don’t skimp on the meat or toppings. Convenient for those visiting or staying at the Cleveland Clinic. Staff was ok, and quick. My 6” white Italian turkey with Pepperjack and American was really good for a subway sandwich. I don’t suggest asking for extra mayonnaise unless you want it drowned, as I asked for regular and it was like getting extra, but turned out perfect.
It was the most offensive, unprofessional, and terrible restaurant experience I had ever encountered. I asked the employee if he could change his gloves and the bread because I do not eat meat. No response. So I ask him again politely and he was so aggressive and defensive that I was flabbergasted. I simply mentioned that I repeated myself because he seemed to not have heard me, yet he yelled at me saying he heard me the first time and started a diatribe. No one excused his behavior and it escalated. I told him he was being very rude. He just kept on berating me even though I was trying to ignore him. He was so loud, he wasn't even taking care of the rest of the customers. I will never eat there again, or recommend it to anyone. I'm visiting an ill parent and the last thing I expected was the worst customer service ever.
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