Taco Bell
1531 W 117th St, Cleveland
(216) 228-5900
Recent Reviews
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Stood at the front counter for 10 minutes being ignored. Just left. Use the drive-through if you go
Atmosphere: 4
Food: 1
Service: 1
The slowest Taco Bell in whole Cleveland especially in the night cause some employees are high with weeeeeed
Service: 1
Delivery drivers don’t waste your time the wait will always be 20-40 minutes drive thru is prioritized over lobby
Atmosphere: 1
Service: 1
Worst experience ever, we literally had to wait over hour and a half in line for our online order and items were missing
Atmosphere: 1
Food: 1
Service: 1
I visited this location twice in the last two weeks and I waited in the drive thru lane for 35 and 55 minutes. I thought the first time was a fluke but then got stuck waiting for almost an hour the second time. Not going to risk it a third time.
Atmosphere: 3
Food: 3
Service: 1
WORST EXPERIENCE EVER !!! THIS LOCATION NEEDS TO BE REVAMPED !!!
Let's start by the fact that I had to wait over 1 HOUR in the drive thru line, which included 15 minutes at the actual pickup window!!! The setup of the drive thru and parking lot make it impossible to leave even if you wanted to ~ so basically you are stuck!!! I spent $30.00 on pathetic toddler sized servings ... It would be amazing if the staff actually gave a crap about the quality of what they are serving you!!! Finally when I asked for a simple explanation for the extensive wait I received a blank stare!!! When I stated the least they could do was simply say "I'm sorry" for having to wait, the same dude stared at me like he had no idea what I was talking about?!?! That dude at the window showed no care in the world and that's unacceptable when you are in a customer service role!!!
Atmosphere: 1
Food: 1
Service: 1
Very rough if you go late night on a weekend. I put in a mobile order and sat in line for 45 minutes (which normally I wouldn't do but I already paid for it) and when I finally got to the speaker, the employee tried talking me into getting a refund saying they were only doing Uber eats and door dash. I told him id been waiting for almost an hour and he said "oh aight" and ended up getting me my order 20 mins later when I finally got to thr window. Which was incorrect btw. Cool that they do shows in the parking lot tho I guess.
Atmosphere: 1
Food: 3
Service: 1
Food delivery drivers don’t waste your time!!! Over an hour stuck in the drive thru..
Atmosphere: 1
Food: 1
Service: 1
The person at 3:30am on 2/10/25 was an angel the food was amazing and the service was spectacular thank u :)
Atmosphere: 5
Food: 5
Service: 5
Put A Girl On
Restaurantji Recommends
I called and the worker called me the r word because I have a speech impediment and I have special needs so that hurt me very badly.
Atmosphere: 1
Food: 1
Service: 1
Best Taco Bell hands down. The management and staff are the coolest I've ever encountered. What other restaurant would allow concerts in their parking lot?!
Atmosphere: 5
Food: 5
Service: 5
My order is there, but I can't get my order.When I tried to call someone, he just looked at me and didn't want to talk to me. After a few minutes, when I tried to call another person, he made me wait impatiently, and he just needed to reach out and give me my order, but he made me wait for more than ten minutes.I think the manager of this restaurant has a big problem.
Atmosphere: 1
Food: 1
Service: 1
The waiter here is not friendly. I have been waiting there for ten minutes and my order has been there for ten minutes.I asked a waiter, and he just told me to wait and wait, and then I just looked at my order and I couldn't get it.Please contact me if your manager is willing to discuss the details with me.
Atmosphere: 1
Food: 1
Service: 1
They never put pick up on waiting line,
Atmosphere: 5
Food: 5
Service: 5
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