Taco Bell is my favorite fast food. There was nothing horrible about this visit but there wasn't anything great either. The food was good. The music was so loud that you could barely hear each other talk. We asked if they would turn it down and they said they have no access to the volume. I thought that's suspicious. They don't have front cashiers anymore. You have to do everything on a machine that you may or may not know how to do. And it's hard to ask a machine questions and you had to use your credit card. So if you were paying cash you're just screwed. Actually you paid through the drive-thru. The people did not greet you or say goodbye. Simple customer service.
Atmosphere: 2
Food: 4
Service: 3
Dominic Elkady
Nate and the night crew were very nice and patient. Great service. Ignore the bad reviews, just inpatient people.
Atmosphere: 5
Food: 5
Service: 5
Maile Pagan
I just called to ask for corporate number to report an incident and the man who answered the phone said that they didn't have a number and hung up on me.
Service: 1
Liz Black-Sluss
This T.B. is one of the FEW I will go to in my area (kinda close to my house lol 🤣) because they are ALWAYS ON POINT, FAST, SO FRIENDLY, AND the order has NEVERRR EVERRR Been wrong!!!
I live LITERALLY 2 & 1/2-3 Mins away from the one on Lorain rd & 108th, & I will NOT EVER go there again 😑😤 They are CONSISTENTLY OUT of EVERRRY THING!!! BASIC things you NEED to make, ummm idk 🤷🏼♀️ Tacos 😱 They were out of lettuce, Beans, Rice, and CHEESE the one time I went! Okkkk... Then I did an online order for me & my sister, and WOULDN'T you know it, THEY did NOT have ANYTHING to actually make our order 😒 😑 I asked if they could transfer it to another T.B. & I listened as the gal at the speaker hollered back asking the Mgr. She said No, & that to get a refund (OVER $15 worth of food 😱) I would have to go on the App & request it! The Mgr NEVERR EVEN came to the speaker to talk to me herself 😞 Guess what else??? NEVER EVER got my refund smh 😕
However, THIS Brookpark Rd T.B. Is LITERALLY A-MAZ-ING & AWESOME!!! It is TRULY THE BEST ONE I've been to, & will CONTINUE going to (regardless of the drive 😉)!!!!
WELL DONE Brookpark Rd Taco Bell, WELLLL DONE 👏😀🙌 Y'all are MYYY MVP's on those long, tiresome nights, and what you make is ALWAYS FRESH, CORRECT, & JUST TASTES EVEN BETTER because Y'all are SOOOO FRIENDLY & COURTEOUS 😊
THANK EACH OF YOU, & KNOW THAT YOUUU ARE 👏🥳 🙂 😃
-A very grateful & SATISFIED customer 🙏🙌❤️
Vegetarian options: You are FREE to "Swap" the meats on ANYTHING (I believe anything lol 🤣) as I do a LOT! MYY stomach does NOT do well with Red Meat, so I opt for refried beans or Black beans (yum!) & on some things I get both types of beans if it already comes with one of them 😉 The menu DOES have a WHOLE SEPARATE Vegetarian section, but I prefer just hitting the "Customize" button & swapping the meat out for beans 😀
I'm positive the answers to the following inquiries are "NO"...but I'll ask regardless.
1 - Does the drive-thru window woman know what "Supreme" means when someone orders it? (Here's a hint...she sounded bewildered through the speaker when I ordered).
2 - Does management/ownership care about my review...or any of the many bad reviews posted here?
Kevin Roche
Disappointing. I paid 6.29 for a Crunchwrap to receive a dollars worth of filling. Now I realize that it’s Taco Bell and I should adjust my expectations, but they still felt beneath that lowered expectation. The price of an item Purchased should be in reasonable proportion to the item received.
Patrick Pavlik
Slowest Taco Bell ever
J.R. LANE
This is the slowest fast food restaurant I have ever been to. I've been sitting at the drive thru for 30 minutes as I write this. DONT WASTE YOUR TIME. THEY WILL. They are laughing inside about the line and nobody seems to care that I have now been here for 45 minutes. This is amazing....how does the manager still have a job?
Atmosphere: 1
Food: 1
Service: 1
Tour Guide Cory
Slow service... . Maybe they were training someone new? Online order placed at 9pm...waited 5 minutes to leave to get it...5 minute drive there. Waited 5 minutes before pulling into the drive thru to give them my name. (App said order received for the whole 15 minutes.) Changed to making food after giving my name. . Gave my name and was told it's gonna be a minute. 2 cars already waiting at the window lined up. Waited a good 10 minutes before getting to the window. Got the drink then Waited 5 minutes to get the food. . My cantina food was good. But the crunch wrap was kinda miserable. Not much meat. Pic attached.
It's taco bell, what else can I say?
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Soft Taco Supreme
Taco Bell is my favorite fast food. There was nothing horrible about this visit but there wasn't anything great either. The food was good. The music was so loud that you could barely hear each other talk. We asked if they would turn it down and they said they have no access to the volume. I thought that's suspicious. They don't have front cashiers anymore. You have to do everything on a machine that you may or may not know how to do. And it's hard to ask a machine questions and you had to use your credit card. So if you were paying cash you're just screwed. Actually you paid through the drive-thru. The people did not greet you or say goodbye. Simple customer service.
Atmosphere: 2
Food: 4
Service: 3
Nate and the night crew were very nice and patient. Great service. Ignore the bad reviews, just inpatient people.
Atmosphere: 5
Food: 5
Service: 5
I just called to ask for corporate number to report an incident and the man who answered the phone said that they didn't have a number and hung up on me.
Service: 1
This T.B. is one of the FEW I will go to in my area (kinda close to my house lol 🤣) because they are ALWAYS ON POINT, FAST, SO FRIENDLY, AND the order has NEVERRR EVERRR Been wrong!!!
I live LITERALLY 2 & 1/2-3 Mins away from the one on Lorain rd & 108th, & I will NOT EVER go there again 😑😤
They are CONSISTENTLY OUT of EVERRRY THING!!!
BASIC things you NEED to make, ummm idk 🤷🏼♀️ Tacos 😱
They were out of lettuce, Beans, Rice, and CHEESE the one time I went! Okkkk...
Then I did an online order for me & my sister, and WOULDN'T you know it, THEY did NOT have ANYTHING to actually make our order 😒 😑
I asked if they could transfer it to another T.B. & I listened as the gal at the speaker hollered back asking the Mgr.
She said No, & that to get a refund (OVER $15 worth of food 😱) I would have to go on the App & request it! The Mgr NEVERR EVEN came to the speaker to talk to me herself 😞
Guess what else???
NEVER EVER got my refund smh 😕
However, THIS Brookpark Rd T.B. Is LITERALLY A-MAZ-ING & AWESOME!!!
It is TRULY THE BEST ONE I've been to, & will CONTINUE going to (regardless of the drive 😉)!!!!
WELL DONE Brookpark Rd Taco Bell, WELLLL DONE 👏😀🙌
Y'all are MYYY MVP's on those long, tiresome nights, and what you make is ALWAYS FRESH, CORRECT, & JUST TASTES EVEN BETTER because Y'all are SOOOO FRIENDLY & COURTEOUS 😊
THANK EACH OF YOU, & KNOW THAT YOUUU ARE 👏🥳 🙂 😃
-A very grateful & SATISFIED customer 🙏🙌❤️
Vegetarian options: You are FREE to "Swap" the meats on ANYTHING (I believe anything lol 🤣) as I do a LOT! MYY stomach does NOT do well with Red Meat, so I opt for refried beans or Black beans (yum!) & on some things I get both types of beans if it already comes with one of them 😉
The menu DOES have a WHOLE SEPARATE Vegetarian section, but I prefer just hitting the "Customize" button & swapping the meat out for beans 😀
Dietary restrictions: Not sure
Kid-friendliness: Yesss
Wheelchair accessibility: Yesss
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Double Crunchwrap, Wrap, Chalupa Cravings Box, Nachos, Soft Taco, Mexican Pizza, Cinnamon Twists, Nachos Bellgrande, Guacamole, Soft Taco Supreme, Chicken Quesadilla, Bean Burrito
I'm positive the answers to the following inquiries are "NO"...but I'll ask regardless.
1 - Does the drive-thru window woman know what "Supreme" means when someone orders it? (Here's a hint...she sounded bewildered through the speaker when I ordered).
2 - Does management/ownership care about my review...or any of the many bad reviews posted here?
Disappointing. I paid 6.29 for a Crunchwrap to receive a dollars worth of filling. Now I realize that it’s Taco Bell and I should adjust my expectations, but they still felt beneath that lowered expectation. The price of an item Purchased should be in reasonable proportion to the item received.
Slowest Taco Bell ever
This is the slowest fast food restaurant I have ever been to. I've been sitting at the drive thru for 30 minutes as I write this. DONT WASTE YOUR TIME. THEY WILL. They are laughing inside about the line and nobody seems to care that I have now been here for 45 minutes. This is amazing....how does the manager still have a job?
Atmosphere: 1
Food: 1
Service: 1
Slow service...
.
Maybe they were training someone new? Online order placed at 9pm...waited 5 minutes to leave to get it...5 minute drive there. Waited 5 minutes before pulling into the drive thru to give them my name. (App said order received for the whole 15 minutes.) Changed to making food after giving my name.
.
Gave my name and was told it's gonna be a minute. 2 cars already waiting at the window lined up. Waited a good 10 minutes before getting to the window. Got the drink then Waited 5 minutes to get the food.
.
My cantina food was good. But the crunch wrap was kinda miserable. Not much meat. Pic attached.
They forgot the sauces as well.
They must have been training someone new.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
The slowest Taco Bell I’ve ever experienced. Waiting 45 minutes just get to the window. Terrible experience. Zero stars.
Service: 1
The food was acceptable for a Taco Bell.
Atmosphere: 2
Food: 3
Service: 3
I come here at least 3 times a week. Minimum 20 minute wait. Even if you’re the second car in the drive through and order two items.
This is the best Taco Bell to go to! My order is alway right and you are in and out fast!
Atmosphere: 5
Food: 5
Service: 5
Good food sauces stocked friendly staff
Atmosphere: 5
Food: 5
Service: 5
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