food recieved was cold and resturant was out of several food options
Food: 1
Service: 3
Girl Melanie
Horrible service, the workers just walking around like six of them but I didn’t even get my order taken I just walked out. They need a whole new team. Horrible customer service!
Atmosphere: 1
Service: 1
Allison
Horrible, don't know how else to describe it, went there on July 2nd and walked inside and no one was at counter to take orders, everyone in back saw us standing there waiting and never said anything, then a guy finally came up to take orders, but instead of taking orders he preceded to have his face in his phone instead of help the 5 people standing waiting to order food. So we walked out hungry because of poor service and negligent workers, do better.. if I could give no stars I would, because it was just all around horrible
Service: 1
S D
Drive-thru took too long.
Atmosphere: 3
Food: 3
Service: 2
Mitch
I’ve never had more polarizing experiences at a single location than at this Wendy’s. One of my employees and I visited two Saturdays in a row. The first visit was rough—the cashier got our orders wrong, rolled her eyes repeatedly, and made a few inappropriate comments. Afterward, my colleague said, “I’ve never been more verbally abused while trying to order food.”
Naturally, we expected another bad experience the following week. To our surprise, it was the complete opposite. The cashier this time was incredibly friendly and helpful. She greeted every customer with a smile, consistently used kind terms like “love,” and genuinely seemed to enjoy her job. Her attitude completely shifted the experience, and she absolutely deserves recognition—or even a raise.
Honestly, if I were hiring right now, I’d strongly consider offering her a job.
Atmosphere: 5
Food: 5
Service: 5
Daniel Calhoun
They forgot things on my sandwich what I ordered extra for .
Atmosphere: 2
Food: 2
Service: 3
Candace Tyree
They don't tell you they ran out of something until you've paid for it
Atmosphere: 4
Food: 4
Service: 4
Felicia Davis
Enjoyed my 🍔 and 🍟 etc.
Atmosphere: 5
Food: 5
Service: 5
Naijah Yasmin
Went there 5/31/25 around 3/4pm and encountered the rudest worker. The female with the acne scars and mustache does not need to be at the window, let alone working in customer service. She was not only incompetent at taking a simple order rude on top of it. She got my order wrong at the speaker, kept cutting me off and had the nerve to keep it going at the window.
Atmosphere: 1
Food: 1
Service: 1
Mariah McCoy
I haven’t had Wendy’s in such a long time! However I visited this one, and the food was absolutely horrible!!!!!!! I was served nuggets that tasted horrible!! The burger I refused to touch it’s been in my refrigerator since Saturday!!!! I will never visit this place again!!!!!!!!
Long wait in drive thru. Seemed to be short staffed.
Marquise M
The rudest customer service one should never have to receive. So not worth the long wait time just to be treated unfairly. Save your coin, cook your own food.
Atmosphere: 2
Food: 2
Service: 1
Greg Michalowicz
Slower than a sloth! I have never in my life seen anything this slow. From taking an order to making the order. I'm shocked that you employ workers who just don't care. Like they are doing you a favor.
Atmosphere: 2
Food: 4
Service: 1
Dwayne Williams
Always says it closes at 2am but consistently the lights are out at about 130am
food recieved was cold and resturant was out of several food options
Food: 1
Service: 3
Horrible service, the workers just walking around like six of them but I didn’t even get my order taken I just walked out. They need a whole new team. Horrible customer service!
Atmosphere: 1
Service: 1
Horrible, don't know how else to describe it, went there on July 2nd and walked inside and no one was at counter to take orders, everyone in back saw us standing there waiting and never said anything, then a guy finally came up to take orders, but instead of taking orders he preceded to have his face in his phone instead of help the 5 people standing waiting to order food. So we walked out hungry because of poor service and negligent workers, do better.. if I could give no stars I would, because it was just all around horrible
Service: 1
Drive-thru took too long.
Atmosphere: 3
Food: 3
Service: 2
I’ve never had more polarizing experiences at a single location than at this Wendy’s. One of my employees and I visited two Saturdays in a row. The first visit was rough—the cashier got our orders wrong, rolled her eyes repeatedly, and made a few inappropriate comments. Afterward, my colleague said, “I’ve never been more verbally abused while trying to order food.”
Naturally, we expected another bad experience the following week. To our surprise, it was the complete opposite. The cashier this time was incredibly friendly and helpful. She greeted every customer with a smile, consistently used kind terms like “love,” and genuinely seemed to enjoy her job. Her attitude completely shifted the experience, and she absolutely deserves recognition—or even a raise.
Honestly, if I were hiring right now, I’d strongly consider offering her a job.
Atmosphere: 5
Food: 5
Service: 5
They forgot things on my sandwich what I ordered extra for .
Atmosphere: 2
Food: 2
Service: 3
They don't tell you they ran out of something until you've paid for it
Atmosphere: 4
Food: 4
Service: 4
Enjoyed my 🍔 and 🍟 etc.
Atmosphere: 5
Food: 5
Service: 5
Went there 5/31/25 around 3/4pm and encountered the rudest worker. The female with the acne scars and mustache does not need to be at the window, let alone working in customer service. She was not only incompetent at taking a simple order rude on top of it. She got my order wrong at the speaker, kept cutting me off and had the nerve to keep it going at the window.
Atmosphere: 1
Food: 1
Service: 1
I haven’t had Wendy’s in such a long time! However I visited this one, and the food was absolutely horrible!!!!!!! I was served nuggets that tasted horrible!! The burger I refused to touch it’s been in my refrigerator since Saturday!!!! I will never visit this place again!!!!!!!!
Food: 1
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Atmosphere: 3
Food: 3
Service: 3
Long wait in drive thru. Seemed to be short staffed.
The rudest customer service one should never have to receive. So not worth the long wait time just to be treated unfairly. Save your coin, cook your own food.
Atmosphere: 2
Food: 2
Service: 1
Slower than a sloth! I have never in my life seen anything this slow. From taking an order to making the order. I'm shocked that you employ workers who just don't care. Like they are doing you a favor.
Atmosphere: 2
Food: 4
Service: 1
Always says it closes at 2am but consistently the lights are out at about 130am
Atmosphere: 3
Food: 4
Service: 2
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