Wendy's

3735 Pearl Rd, Cleveland
(216) 741-1990

Recent Reviews

Jazmine Danner

Absolutely rude! The person at the drive thru didn't listen to my order the first time around and wasn't paying attention in order to correct it. When I pulled up, the window was a plank of wood covered in aluminum foil. That cashier again (same person running the drive thru) didn't listen as I was correcting the order and did not provide me with everything I ordered. Once the order was served, it didn't look right so I waited for the window to open and asked for a replacement. That seemed to be a problem. They handed me the replacement and closed the wooden window in my face while I was talking. Once they came back I completed what I was saying to the response of "now she wants..." and the reply of "now she doing too much" from other staff in the back. By this point I was mad and didn't want to deal with the disrespect. I left without my complete order.

Food: 2

Service: 1

Steven Rimar

Food and service is good. I will be coming back to eat soon

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries

janet ash

Fresh,best quality ? Burgers,cooked as ordered!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Sugar Cookie, Cheese Fries, Chocolate Chunk Cookie, Apple Bites, Wendy’S French Fries, Honey Butter Biscuit

Sommer Denzer

I literally don't understand how this place is still open. I've worked in fast food for years, not anymore but I know what it's like but when I tell you how purely unprofessional and ridiculous the staff and food is here, I'm not over exaggerating. I don't know if they just were improperly trained or if they just don't care. They gotta just be pulling straws or something to pick who manager is there because they're ain't no way if I was a manager, and that includes anywhere, Id let my staff treat customers the way they treat them or handle food the way they do, I'd be embarrassed and ashamed for real. Everytime I get food from here, there's something wrong I try to give things chances before giving up on them but when I tell you I didn't receive almost my full order and then have yet to still talk to anyone working up there to fix my problem. I have literally called 20x and noone will answer.I know there probably ain't gonna ever be no changes to the staff but hopefully they shut this place down and put something better there soon. And I mean anything when I say that.

Atmosphere: 1

Food: 1

Service: 1

Shanna Ashley

Why have bake potatoes in ur menu if u never cook them. Everyday I come at lunch and they don’t have them. This is stupid take it off or actually make them.

Atmosphere: 1

Food: 1

Service: 1

kayla lauer

Not to many people are working at this one kind of slow and tons of kids just being rowdy.

Atmosphere: 3

Food: 5

Service: 3

Nelson Ramos

The best chicken sandwich I ever had prepared by Carrie very friendly and excellent costumer service. Thankyou.Parking: Lots of parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Wendy’S Baked Potatoes

Jessica JussJess

No matter if this place is slow or busy your order is never correct and you never get anything fresh it seems like fries are always cold and old!

Atmosphere: 2

Food: 2

Service: 1

Chels

Every single person should be fired they got the store closed outside smoking weed. They said “ well get to you when we’re done”

Atmosphere: 1

Food: 1

Service: 1

Steve Pickett

Standard, overpriced Wendy's fare, though the drink dispenser was malfunctioning so that everyone in our party had positively horrendous drinks. Also the foul language coming out of the kitchen was a little over the top. I'm no saint, but having to listen to that all the way through our meal was a little much.

Atmosphere: 2

Food: 3

Service: 3

Sallie Brown

Not very friendly or professional, and overall, staff is often rude. Also, the food quality and prep have gone completely down. The management can be as rude or more so than their staff. ( depending on time of day evening and late night, specifically) Would not recommend.Side Note : Gig delivery drivers, please don't order anything here. You may be accused of eating your clients' food.Kid-friendliness: Kids meals available

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili, Jr Bacon Cheeseburger

RA NC

Ordered a Taco Salad, didn’t get the chili ☹️

Atmosphere: 2

Food: 2

Service: 3

Tommy Hareford

Definitely the worst Wendy's I've ever been to. Gave me less food than I ordered, didn't get the ranch I asked for, drink machine gave disgusting, flat soda, lemonade tasted like lemon-scented cleaner. The man who took my order was rude, people in the back were rude.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Wendy

red gang

Fries were cold had to wait while they change shift and did not get my order

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wendy

Isaac Marmelo

The person at the counter had a serious attitude problem. Other that that, it is a typical Wendy's.

Atmosphere: 1

Food: 3

Service: 1

Load More