Wendy's

12000 Buckeye Rd, Cleveland
(216) 561-0444

Recent Reviews

Lashawn Eberhardt

Rude as hell

Melissa Seekins

I've been here for an hour and still have not received my food

Warren Jones

Bad very bad they never have any sausage gravy and biscuits and gets upset when it's ordered..... You can hear them get upset when it's ordered or they say they haven't prepared the gravy ... Very irritating when it happens constantly

Brad Harden

I used to adore the service here, this location is currently dominated by young guys who have completely no respect for customer's food. Please Beware.

Atmosphere: 4

Food: 3

Service: 1

mark Porter

Slow service ?Parking: Plenty..of free parking, never crowded, just slow

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Wendy's Hot & Crispy Fries

Will May

There to slow for service,they might need more help.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Wendy's Hot & Crispy Fries, Wendy’S French Fries, Cheese Fries

Josh JudahBram

Very good phone service. I was being very annoying to this guy name Shawn for 10 minutes almost because I told him I didn't have a lot of money and he kept his composure and was very patient with me. Shawn is a top tier Wendy's worker in my opinion and should be given.Very good service and very yummy food.

Atmosphere: 5

Food: 5

Service: 5

Kelly Nutile

The lady in the drive-thru was so cheerful and sweet. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Le'Shelle López (Shorrty_RockXxx)

Wet bread, old taste-dried up fries, and the sandwich wasn't even what I order or asked for. I only liked the drink Lemonade.

Atmosphere: 2

Food: 1

Service: 5

Justine Crawford

We were in the drive thru and they didn't have baked potatoes and I think we should have been informed before we got to the window to order. This was the 3rd Wendy's we had been with all 3 not having potatoes. How

Atmosphere: 1

Food: 1

Service: 1

Tabitha Novak

(Former wendys employee) Was way overcharged for my food. I ordered the family bucket of nuggets which is only $15 and they charged me for 5 10 piece nuggets which totaled $26. They were extremely rude. They were very unprofessional. They were refusing to give me my receipt. They also lied to my face and just didn't want to do their jobs and look for the proper button.

Atmosphere: 1

Food: 1

Service: 1

Rorry Garrett II

When I walked in I was greeted nicely by the Manager. I think her name is Shanica. I could tell they were busy but the fact that she maintained politeness meant everything.

Food: 5

Service: 5

Sidney Small

Went there twice. First time we got burger and fries. We got two singles burgers, but the single burgers were so small that I believe they came from the 5 for 5 menu. Burgers didn't fit the buns like a single burger should. Didn't get the right amount of fries even though we ordered medium meals. On the second visit just got a large fry. It was fresh,but we had to pull over to the side and wait for about 5 minutes to get it and it was not full like a large fry should be. Let me say also I used to be a manager at Wendy's.Wheelchair accessibility: No handicap door's.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Wendy’S French Fries

Demarcus Jefferson

Real food, real long lines for food as well.

Skylar Garrison

No matter what time of the day you go, you will be waiting over 20 minutes for an incorrect order. And don’t think about trying to go inside to order or have it fixed - the doors will be locked.And they often “close” way sooner than their hours say.

Atmosphere: 1

Food: 1

Service: 1

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