Food is pretty good, the service is awful. Waitress never came back to refill water or ask if we wanted anything else. She came back a while later with the bill, didn’t split it for us so I asked to split it. I tipped very low this time because the service was so poor and the waitress confronted me about it asking if it’s $1 or $7. She was pretty open about being pissed off. Not going back here now, there’s plenty of other restaurants with great food and service I would rather eat at.
Thao Nguyen
Great portion, good spicy food. Love the braised pork intestines.
Phillip Hyun
I know the chef personally and he is the sweetest cook in the world. He always accommodates whatever requests I have and his food tastes so authentic likes its from Beijing. Whoever I bring to this restaurant leaves soooo happy and satisfied. I recommend this Chinese restaurant over any other in Asiatown
Joe Andulics
Fantastic food - great service during dine in - authentic and made with care! Will be coming back! Great experience
PAPI Z.
Overall Wen's Kitchen to me would seem like a pretty good Chinese restaurant to eat at. The food here was authentic, delicious and flavorful, a good selection of warm and appetizing dishes on their menu to choose from. The staff here at this restaurant are overall doing a decent job, but it seems like that they're not listening to customers' feedback, as I encountered a mistake in our order as we requested a replacement from spicy Kung Pao Chicken to the non-spicy version, but they simply re-stir-fried the spicy chicken by adding some bell peppers to dilute the level of spiciness, and we feel like they are not being sincere to our request. The setting of the restaurant's dining area is overall pretty clean, however the restroom at this place is in terrible condition, very dirty and old, looking like it needs to be remodeled, which is one area of improvement that this facility. Another area of improvement that this facility also needs to work on is the parking lot at the back of the building where the restaurant is, as it is worn out with lots of cracks and potholes, and overall looks very run down, needing to be repaved.
MAX G
They doing good food with care service and management good but inside need some work for feeling customers good.
Emily Liu
Overall, I thought Wen's Kitchen tasted pretty authentic. I liked the beef tripe, I thought that was quite tasty. The spicy and sour beef slice soup was good but nothing too special. The shrimp + stir fry vegetables did not look like what was on the picture which is my only complaint - I wish there were some peas in it like shown in the picture, but the dish we got was still incredibly tasty and I liked it.
Tauhidul Islam
One of the best chinese food I tried. Little expensive after recent price change. But foods are delicious.
Le Schlippy
Wens really wets my whistle! The spicy popcorn chicken was a mix of peppery, juicy and spicy nugs, citrusy peppercorns and dried chilis that has me salivating writing this review. The star was the intestines and pickled radish casserole! This ain’t the green bean casserole aunt Debbie brings to thanksgiving! Wens casserole has sweet and smoky bite sized intestines that burst with flavor and melt in your mouth tenderness paired together with pickled oily veggies that ties it all together. Wens food warms my tummy and satiates my cravings. High recommend.
The food was fantastic and very authentic. It was like we were on our trip to China years ago. They do have food that may be too adventurous for the typical american but their food was delicious. Their service was a little slower, which is more in line with a Chinese experience, but it was adequate. I would plan for more than an hour for dinner.
Yijing Xiao
Worst restaurant! We arrived and sat down at 6:12pm, never got any service or water until 6:26pm. Then, we’ve been waiting for almost half hour but the server said we still need to wait ten more minutes for our food. I even saw the table with more people who sat down after us got their food already. Cleveland has lots of good Chinese restaurants, I will never come here again!
Subodh Chandra
EXCELLENT, authentic Chinese food. Really first rate. Among the very best in Cleveland.
Alethia Krino
Kind of hole in the wall but definitely delicious restaurant serving authentic Chinese food. Of the items we ordered, I liked the cucumber salad best. Lots of depth of flavor in the traditional Chinese dishes. Huge portion on the bigger dishes.
Donald Hines
I love this restaurant. It's not like a traditional American chinese restaurant. It's authentic. How do i know? Well, technically, i don't. But I'm assuming. And you can tell by the new and exciting flavors. It's not like a syrupy, sweet goo, or salty soy sauce taste. When I took my 1st bite, I was transcended into a former life. Back when I was an aceint Chinese Emporer. I ruled over millions of loyal peasants. I commanded a formidable army in the hundreds of thousands. Soldiers willing to fight and die for me. And at the end of the day, my best wives would bring me my favorite dish, of spicy popcorn chicken, and beef with jalapeño peppers. Those were better days....Anyways 10 out of 10 would definitely recommend 👌
Food is pretty good, the service is awful. Waitress never came back to refill water or ask if we wanted anything else. She came back a while later with the bill, didn’t split it for us so I asked to split it. I tipped very low this time because the service was so poor and the waitress confronted me about it asking if it’s $1 or $7. She was pretty open about being pissed off. Not going back here now, there’s plenty of other restaurants with great food and service I would rather eat at.
Great portion, good spicy food. Love the braised pork intestines.
I know the chef personally and he is the sweetest cook in the world. He always accommodates whatever requests I have and his food tastes so authentic likes its from Beijing. Whoever I bring to this restaurant leaves soooo happy and satisfied. I recommend this Chinese restaurant over any other in Asiatown
Fantastic food - great service during dine in - authentic and made with care! Will be coming back! Great experience
Overall Wen's Kitchen to me would seem like a pretty good Chinese restaurant to eat at. The food here was authentic, delicious and flavorful, a good selection of warm and appetizing dishes on their menu to choose from. The staff here at this restaurant are overall doing a decent job, but it seems like that they're not listening to customers' feedback, as I encountered a mistake in our order as we requested a replacement from spicy Kung Pao Chicken to the non-spicy version, but they simply re-stir-fried the spicy chicken by adding some bell peppers to dilute the level of spiciness, and we feel like they are not being sincere to our request. The setting of the restaurant's dining area is overall pretty clean, however the restroom at this place is in terrible condition, very dirty and old, looking like it needs to be remodeled, which is one area of improvement that this facility. Another area of improvement that this facility also needs to work on is the parking lot at the back of the building where the restaurant is, as it is worn out with lots of cracks and potholes, and overall looks very run down, needing to be repaved.
They doing good food with care service and management good but inside need some work for feeling customers good.
Overall, I thought Wen's Kitchen tasted pretty authentic. I liked the beef tripe, I thought that was quite tasty. The spicy and sour beef slice soup was good but nothing too special. The shrimp + stir fry vegetables did not look like what was on the picture which is my only complaint - I wish there were some peas in it like shown in the picture, but the dish we got was still incredibly tasty and I liked it.
One of the best chinese food I tried. Little expensive after recent price change. But foods are delicious.
Wens really wets my whistle! The spicy popcorn chicken was a mix of peppery, juicy and spicy nugs, citrusy peppercorns and dried chilis that has me salivating writing this review. The star was the intestines and pickled radish casserole! This ain’t the green bean casserole aunt Debbie brings to thanksgiving! Wens casserole has sweet and smoky bite sized intestines that burst with flavor and melt in your mouth tenderness paired together with pickled oily veggies that ties it all together. Wens food warms my tummy and satiates my cravings. High recommend.
It took me more than 1 hour to get the food done.
Restaurantji Recommends
The food was fantastic and very authentic. It was like we were on our trip to China years ago. They do have food that may be too adventurous for the typical american but their food was delicious. Their service was a little slower, which is more in line with a Chinese experience, but it was adequate. I would plan for more than an hour for dinner.
Worst restaurant! We arrived and sat down at 6:12pm, never got any service or water until 6:26pm. Then, we’ve been waiting for almost half hour but the server said we still need to wait ten more minutes for our food. I even saw the table with more people who sat down after us got their food already. Cleveland has lots of good Chinese restaurants, I will never come here again!
EXCELLENT, authentic Chinese food. Really first rate. Among the very best in Cleveland.
Kind of hole in the wall but definitely delicious restaurant serving authentic Chinese food. Of the items we ordered, I liked the cucumber salad best. Lots of depth of flavor in the traditional Chinese dishes. Huge portion on the bigger dishes.
I love this restaurant. It's not like a traditional American chinese restaurant. It's authentic. How do i know? Well, technically, i don't. But I'm assuming. And you can tell by the new and exciting flavors. It's not like a syrupy, sweet goo, or salty soy sauce taste. When I took my 1st bite, I was transcended into a former life. Back when I was an aceint Chinese Emporer. I ruled over millions of loyal peasants. I commanded a formidable army in the hundreds of thousands. Soldiers willing to fight and die for me. And at the end of the day, my best wives would bring me my favorite dish, of spicy popcorn chicken, and beef with jalapeño peppers. Those were better days....Anyways 10 out of 10 would definitely recommend 👌
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