Wingstop
10514 Lorain Ave, Cleveland
(216) 465-3231
Recent Reviews
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Weather conditions awful completed full order and gave us large sodas as a complimentary, atmosphere was comfortable and open
Atmosphere: 5
Food: 5
Service: 5
Fries were cold, I don’t know why they put saucy wings in the same box on top of my lemon pepper tenders, I didn’t want that sauce on them, and why do you only take online orders?
Atmosphere: 3
Food: 2
Service: 3
This wingstop locations pathetic including the workers too!! They don't have drinks so u think somebody want water? Why wouldn't yall get it together so you can have drinks? Then I ordered lemon pepper it's barely any seasoning in it I can't stand them yo I will never ever come back to this location I'm definitely calling corporate and it stinks bad in there too and also the girl cooking the food was on the phone the whole time
Atmosphere: 1
Food: 1
Service: 1
Amazing place to come when you are having a Chicken Attack. Wingstop FOREVER
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries
Best quality and great customer service and very fast pace order was perfect along with the staff
Atmosphere: 5
Food: 5
Service: 5
My mother visited this Wingstop today, and the treatment she received was completely unacceptable. One of the employees, Niomi, was extremely rude and condescending. She openly mocked my mother and her friend simply because they spoke another language. A language barrier is never an excuse for an employee to belittle customers basic respect should always be the standard. What makes this experience even more disappointing is that the other employees were kind and tried to help, even providing contact information for filing a complaint. Unfortunately, the number went straight to voicemail, which makes it feel like the issue may never be addressed. To make matters worse, when my mother and her friend said they wanted to dine in, Niomi deliberately entered their order as “to-go” and then mocked my mother when she clarified that they intended to eat inside. I absolutely do not recommend this location in its current state. Management needs to take situations like this seriously and ensure that disrespectful behavior is not tolerated. No customer deserves to be treated this way.
Atmosphere: 1
Food: 1
Service: 1
Great service the workers made it very easy and comfortable
Atmosphere: 5
Food: 5
Service: 5
Naomi was so helpful and sweet! I would come again just because her customer service was amazing.
Very nice experience welcoming
Atmosphere: 5
Food: 5
Service: 5
Amazing service great food!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Chicken was hot and fresh but I ordered multiple sauces for me and my younger child to share and they mixed all the stuff together including atomic lol. Also the drinks were warm with no ice. Sprite tasted like cleaner supplies.
Atmosphere: 1
Food: 2
Service: 1
Ordered dd and I ended up having to go pick up over half of my order because they didn’t give the dasher the second bag when I got there the two girls left the one girl by herself. Then she had a nasty attitude when I asked if there were any stix she replied I don’t know and then only gave me one order when I should’ve had two. This location is horrible with service and attitude
Atmosphere: 1
Food: 4
Service: 1
great service
Atmosphere: 5
Food: 5
Service: 5
The food is amazing but ther service is beyond top tier! Jane hands down is the reason I’ll be coming back bcuz of her exceptional customer service!
Atmosphere: 5
Food: 5
Service: 5
The customer service at this store is top tier! I go out of my way to come to this store specifically because of the staff.
Atmosphere: 5
Food: 5
Service: 5
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