Wingstop
16902 Harvard Ave, Cleveland
(216) 965-0875
Recent Reviews
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This has to be the WORST PLACE to DoorDash from and I work in food so I give everyone a fair chance but this is outrageous.
Atmosphere: 1
Food: 1
Service: 1
Don't order, apparently, cooking wings is now rocket science or they are ridiculously understaffed. Whoever owns this locations should be ashamed, over 2 hours on a standard week night for waiting for 20 wings then being told they have to cancel the order.
Service: 1
Placed delivery order for 3 employees. They forgot an order of wings. Instead of offering ANYTHING like delivery of the missing food or a refund, they said take it up with DoorDash. It was the stores fault, not DoorDash and since it was ordered through the website it could not be DoorDash resolved. Employee on the phone said they would get the general manager and then HUNG UP. Also got the wrong drinks and no straws. Still no resolution. Tell your employees to check the bag before they send food out.
Food: 1
Service: 1
If you ain't black don't go here.
They are racist as all hell.
Atmosphere: 1
Food: 1
Service: 1
Every single time I get delivery and I get my drink, it is either flat or just tastes nasty like yall machine alwas messed up. I tried ti get Dr. Pepper instead of Sprite because that taste like chemical water and my Dr. Pepper was flat ?! Im so confused on why my drunks are always bad. But the food is good!!! Thats not even a problem just the drinks.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Boneless
I placed a delivery order at 12:45 pm for 5 pm the doordasher called me and said they said your order has already been handed out but I saw in the app that he had already been waiting for close to an hour just to leave with nothing then the dasher said they just don't want to make it cause they didn't care so I called the restaurant and the girl says I see your order in the system but my coworker said it was handed out so y'all just gave my paid for food to anybody and don't care honestly I'm not sure why I even ordered from here even my family tried to stop me THIS LOCATION CAN NEVER DO ANYTHING THE RIGHT WAY but I thought if I gave them hours notice it would be right silly me either close this location or restart those workers are very much incompetent cause how you ALWAYS mess up then treat ppl like they the problem if you don't want to do your job just quit cause messing up other ppl day isn't cool
Atmosphere: 1
Service: 1
Recommended dishes: Cajun Fried Corn, Boneless, 10 Wings
Ordered online delivery. Order arrived over an hour +. Only received condiments, fries and no dinners. 70.00+ bill. Took over an hour on hold just to talk to the mgr. Very rude mgr. her response "the rest of your order is here you can come get it." Explained we paid for delivery, which is picked up by door dash according to site. She said not out problem. We called DD, they called driver and he said only one bag was there and since it didn't go thru them no action taken. Finally went thru corporate. Son's birthday dinner on top of it all. Never will order from any of them again.
Atmosphere: 1
Food: 1
Service: 1
Late night order, a little after 11pm, and wasn't disappointed. Everything is hot, fries seasoned to perfection! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Worst service ever, waiting here for 40 mins on 12 wings
Atmosphere: 1
Food: 1
Service: 1
Don’t bother. I’ve given them plenty of chances, thinking maybe it was just me. The wings are always overcooked to the point where it feels like you’re eating a rubber boot. They also seem to always forget to season their fries.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very disrespectful and rude, Unperfessonial, wait takes
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Boneless
Worst one yet. Delivery was 20 mins late and arrived cold. Staff couldn’t care less. I won’t ever get them again with their attitude.
Atmosphere: 1
Food: 1
Service: 1
I absolutely hate their wings.
Food: 1
Food good, staff okay. Need to fix the pop machine and clean it. Scared to drink out of it.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Wings and Fries, Boneless
I work in food delivery and came here to pick up an order and left thoroughly annoyed. Extremely unprofessional behavior. Workers cussing, rapping obscene lyrics, rude to customers and super long wait times. I'll never go back to this location and I'm warning others if you have to go here be prepared to be annoyed with your experience.
Atmosphere: 1
Service: 1
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