Unenthusiastic, flippant, rude, mocking staff. Food was okay. It must be hard to fill these positions. They clearly don’t want to be at work. Ughh.
Atmosphere: 2
Food: 2
Service: 1
William Vaughn III
Whoever ole dude that is making the food need to be trained again. Came though around 1pm went in and he had the whole rest area funky burning up everything. The noodles were over cooked and mushy. The orange chicken was drowning in sauce. The grill for the teriyaki chicken needed to be clean. No they weren't not busy. I will try again when I come back through next week to see it's usually not this bad. Had to throw the food out.
Atmosphere: 4
Food: 1
Service: 3
Juan Rodriguez
The maps sais it’s closed but it’s open and functioning everyday
Patrick Nana
I just paid $20 for a single Panda Express Bigger Plate, something that usually costs $10–$14 ish nationwide. Even with tax, the price is absurd and inflated for the amount of food you get. Just Check your receipt after paying.
ILDAR Dar
Please be careful when paying by card, tips are included. suspicious establishment
Justin Blevins
Ian and his crew helped us. They were very rude and didn’t care about their jobs me being a store manager my self I can tell who has good customer service. Fold was sitting there awhile and not fresh. Will never be back
Atmosphere: 1
Food: 1
Service: 1
Heero Nonya
Be careful if you pay with card. The machine will automatically apply a tip simply by you hitting the ok button. Hitting ok at every other place will skip the tip screen instead. I will be filing a complaint with corporate for this use of dark patterns.
Atmosphere: 1
Food: 1
Service: 1
kickinbbkelly
The cook and people working here were very polite, prompt, and friendly. Food is delicious. 😊
Steven D
The most overpriced panda in the us and the food looks dry and old
Robin Ermentrout
Wow! I can’t believe I never tried this place sooner! Best American Chinese I ever had.
Very disappointed with this Panda Express at the service plaza. The portions were tiny, and the food tasted bland and stale. Definitely not worth the price. Won’t be coming back.
Atmosphere: 2
Food: 1
Service: 2
Lucinda Cayton
Employee was just ok, not overly pleasant but we looked past it and ordered. She obviously didn't want to be at work which is way too common these days. They were out of Root Beer and didn't care. I went back up to ask for salt. Response was the don't even offer salt!!! But she said Burger King has it...so why would I go ask another business for a condiment that I didn't order food from? Another thing I have experienced at another Panda is they don't offer a plastic knife with the utensils. This is ridiculous. After the meal we noticed the receipt wasn't in the bag. We go back up to register and I noticed the girl was throwing them in the trash as soon as they printed out. I ask for a copy of mine and she says she can't pull it up without knowing the amount. We'll if had my receipt I could tell you, but since I don't have it how can I tell you. I asked to speak to the manager and she claims to be one, so I ask for her manager. Another lady comes to the register and looks through several orders on the computer and finally finds ours. I mentioned that to solve this problem you should just put them in the customer's bag as soon as it prints instead of in the trash. She asked why I didn't ask for my receipt....well I thought she put it in my bag and it's not my responsibility to ask for a receipt....it's part of your job to provide it after I pay. It's really not that difficult to provide decent customer service but this place really lacks it. Honestly if we had looked at the reviews before ordering we never would have even wasted our time. Panda Express, please take head to these reviews and improve this location because there are several other food options at this service plaza.
Atmosphere: 1
Food: 1
Service: 1
Judy Mears
You can get frozen Chinese food at the store! The Beijing Beef was tougher than beef jerky while the peppered chicken was mostly fatty and soft. The chow mein was extremely dry. I definitely will not be back.
Atmosphere: 2
Food: 1
Service: 3
Edgaras Dv
This location has problems. Every time I stop they are missing something. Today super greens were not ready, orange chicken was not ready. Another issue is they’ve never heard of portion control. They overfill bigger plate with rice and put little meat. While you ask to pack separately meat and rice it’s against their policy. I even offered to pay extra for a box. Most shameful and unprofessional location. Today I refused to take order and will never stop by there again. Absolutely not recommended location!
Atmosphere: 1
Food: 1
Service: 1
Ali Shammari
Raegan is the most amazing person that you would ever see in your life thank you so much.
Unenthusiastic, flippant, rude, mocking staff. Food was okay. It must be hard to fill these positions. They clearly don’t want to be at work. Ughh.
Atmosphere: 2
Food: 2
Service: 1
Whoever ole dude that is making the food need to be trained again. Came though around 1pm went in and he had the whole rest area funky burning up everything. The noodles were over cooked and mushy. The orange chicken was drowning in sauce. The grill for the teriyaki chicken needed to be clean. No they weren't not busy. I will try again when I come back through next week to see it's usually not this bad. Had to throw the food out.
Atmosphere: 4
Food: 1
Service: 3
The maps sais it’s closed but it’s open and functioning everyday
I just paid $20 for a single Panda Express Bigger Plate, something that usually costs $10–$14 ish nationwide. Even with tax, the price is absurd and inflated for the amount of food you get. Just Check your receipt after paying.
Please be careful when paying by card, tips are included. suspicious establishment
Ian and his crew helped us. They were very rude and didn’t care about their jobs me being a store manager my self I can tell who has good customer service. Fold was sitting there awhile and not fresh. Will never be back
Atmosphere: 1
Food: 1
Service: 1
Be careful if you pay with card. The machine will automatically apply a tip simply by you hitting the ok button. Hitting ok at every other place will skip the tip screen instead. I will be filing a complaint with corporate for this use of dark patterns.
Atmosphere: 1
Food: 1
Service: 1
The cook and people working here were very polite, prompt, and friendly. Food is delicious. 😊
The most overpriced panda in the us and the food looks dry and old
Wow! I can’t believe I never tried this place sooner! Best American Chinese I ever had.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointed with this Panda Express at the service plaza. The portions were tiny, and the food tasted bland and stale. Definitely not worth the price. Won’t be coming back.
Atmosphere: 2
Food: 1
Service: 2
Employee was just ok, not overly pleasant but we looked past it and ordered. She obviously didn't want to be at work which is way too common these days. They were out of Root Beer and didn't care. I went back up to ask for salt. Response was the don't even offer salt!!! But she said Burger King has it...so why would I go ask another business for a condiment that I didn't order food from? Another thing I have experienced at another Panda is they don't offer a plastic knife with the utensils. This is ridiculous. After the meal we noticed the receipt wasn't in the bag. We go back up to register and I noticed the girl was throwing them in the trash as soon as they printed out. I ask for a copy of mine and she says she can't pull it up without knowing the amount. We'll if had my receipt I could tell you, but since I don't have it how can I tell you. I asked to speak to the manager and she claims to be one, so I ask for her manager. Another lady comes to the register and looks through several orders on the computer and finally finds ours. I mentioned that to solve this problem you should just put them in the customer's bag as soon as it prints instead of in the trash. She asked why I didn't ask for my receipt....well I thought she put it in my bag and it's not my responsibility to ask for a receipt....it's part of your job to provide it after I pay. It's really not that difficult to provide decent customer service but this place really lacks it. Honestly if we had looked at the reviews before ordering we never would have even wasted our time. Panda Express, please take head to these reviews and improve this location because there are several other food options at this service plaza.
Atmosphere: 1
Food: 1
Service: 1
You can get frozen Chinese food at the store! The Beijing Beef was tougher than beef jerky while the peppered chicken was mostly fatty and soft.
The chow mein was extremely dry.
I definitely will not be back.
Atmosphere: 2
Food: 1
Service: 3
This location has problems. Every time I stop they are missing something. Today super greens were not ready, orange chicken was not ready.
Another issue is they’ve never heard of portion control. They overfill bigger plate with rice and put little meat. While you ask to pack separately meat and rice it’s against their policy. I even offered to pay extra for a box.
Most shameful and unprofessional location. Today I refused to take order and will never stop by there again.
Absolutely not recommended location!
Atmosphere: 1
Food: 1
Service: 1
Raegan is the most amazing person that you would ever see in your life thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Loading...