A&W Restaurant
4670 W Broad St, Columbus
(614) 878-2880
Recent Reviews
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I waited 30 minutes outside in the parking lot after ordering through the drive through for ONION RINGS AND THEY FORGOT THE SAUCE.. i originally ordered a chili dog too then they came out after 20 minutes saying they were out of hot dogs… i seriously don’t know what took so long especially for them to figure out they didn’t even have the hot dogs. I have never in my life have had such horrible service at a fast food restaurant all the waiting for them to not even have what I wanted and forget my sauce don’t go here you’d get better service at a sit down restaurant.
Atmosphere: 1
Food: 1
Service: 1
It's 2024 who is still eating here and why is this building still standing?
Atmosphere: 2
Food: 2
Service: 2
Worth the stop.
Came here for a craving, the kind of tried to ignore for a few days but couldn't stop thinking about chicken strips so finally bit the bullet and went through the drive thru. We were pleasantly surprised at the offerings between JLS and AW with seasonal offerings and specials.
Service. Even for the drive thru, the employee was efficient, courteous and friendly. I realized its been awhile since I experienced that in any fast food place, including Chick-fil-A.. So for that, thank you!
Atmosphere. Let's be real it's a drive thru. Atmosphere is limited to a few categories: Cleanliness, wait time, and courtesy. Given the location, I was happy that the store, drive thru and surrounding area was pretty clean. It located in a massive parking lot so only so much you can do, but there was trash caught in barriers, greenery or the drive thru itself. Wait time was pretty minimal, again drive thru but the employee explained any wait we would need to have. We did go just before dinner so the line wasn't crowded, yet. Courtesy ties into service above. Employee explained food would take a minute to put together, and asked how the milkshake was.
Food. Ok so here's where we talk cravings. All this started with YouTube influencer Josh Weissman. IYKYK. he ranked JLS chicken at an all time high, and I was shocked. Chicken from a fish place, so I was curious and needed to try. I was reluctant and almost backed out of it completely but overall I kinda agree with his assessment. JLS chicken tenders are actually good! Salted really well with a good crunch, and juicy chicken... adding your favorite sauce to it would only make it better. Ok back to reality, it's a fast food place and fat and grease are to be expected. So it's hard to give it anything above 3 stars. Just know those are the biggest 3 stars.l out there. Rest of the food was pretty decent fries are ok not my favorite but the corn was better than expected.
Overall, I would go back to this place to order more food bc it was just good food, reasonable price for 2 people and service was great.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Breaded Chicken
Took more than ten minutes to get food. The food was cold by the time I got it.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Float
Ordered Coney dogs and they were horrible tasting. The fries and root beer were good.
Food: 1
Service: 5
Recommended dishes: Draft a&w Root Beer
It was so busy this visit. Had to wait pretty long for service. Food was good when we finally got it. Staff apologized for the long wait when we were leaving.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breaded Chicken
Didn't have cheese and are selling cheeseburgers store was not that clean bathroom smelled horrible like pure sewage and took forever to get
Atmosphere: 1
Food: 3
Service: 1
It was so busy this visit. Had to wait pretty long for service. Food was good when we finally got it. Staff apologized for the long wait when we were leaving.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breaded Chicken
I give this location a 9/10 , simply because the food was made fresh unsure if it was just because they were about to close so they had already threw everything out or because that’s something new , although the food was fresh and brought out to me which I appreciate when I pulled to the speaker to order the person who took my order seemed a little impatient and had a small little attitude when I asked for my whole order to be made fresh , let’s not let that happen again k thanks bye
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fish
10 mins to get food and then it was the wrong items. Exit leaving the drive thru is very dangerous, blind spot.
Food: 1
Service: 1
Recommended dishes: Float
Restaurantji Recommends
Several visits going through drive-thru, and each time I get home, something is missing. But what they do get right is good!
Atmosphere: 4
Food: 5
Service: 2
Family friendly ❤️ Restaurant with wonderful Staff and fresh food. The best of both worlds of A & W and Long John Silvers. Stop in and see Carla she's wonderful!
Atmosphere: 5
Food: 5
Service: 5
good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Float, Cheeseburger
Easily the worst A&W/LJS I've ever eaten at. The staff was obviously bored and SUPER unprofessional (dropped the "F" word behind the counter within earshot of my toddler). One of the kitchen staff was coughing while plating food, didn't cover her mouth, and wasn't wearing a mask. The dining area was dirty and in need of update/repair. The drink machine stopped working while I was using it. There was mildew around the air vents. And the food... barely edible. The fish tasted off, and I couldn't finish it. The rest of the food looked like it came from a 1990s dive diner. Just disgusting.
Atmosphere: 1
Food: 1
Service: 1
They got my order wrong I ordered 2 fish meals 1 chicken meal and 4 extra pieces of fish. They gave me 1 fish meal 2 chicken meals and only 3 extra pieces of fish.
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