The store closed before 9 still had 20 minutes till 9 couldn’t get ice cream not good for business people stay open till the time you’re supposed to
Atmosphere: 1
Food: 1
Service: 1
Alex McGarr
A little pricey for a tiny scoop, great flavors with a great taste though. The worker was pretty nice and fast. A lot of different flavors and overall like the interior and exterior. I would recommend it if you were looking for some unique flavors and to spend a little extra.
Atmosphere: 5
Food: 4
Service: 4
Alex
A little pricey for a tiny scoop, great flavors with a great taste though. The worker was pretty nice and fast. A lot of different flavors and overall like the interior and exterior. I would recommend it if you were looking for some unique flavors and to spend a little extra.
Atmosphere: 5
Food: 4
Service: 4
G S
I spent years in Korea, where there is a baskin robbins in every corner, and never had a problem getting a scoop of ice cream. You go to this shop, and like in most baskin robbins in the area, they cannot make a scoop of ice cream right, and they always have a good excuse for it. How difficult is to get a $5 scoop of ice cream in this shop? Can I just get behind the counter and do it myself? I would be happy to show them how to do it. A brand that once was the best ice cream in America is being trashed by a bunch of people that cannot get a scoop of ice cream right.
Atmosphere: 1
Food: 1
Service: 1
Alex Santeliz
Terrible experience at this BR. They messed up 2 out of 3 VERY easy and simple orders. If you want to treat your kids to ice-cream save yourself the headache and go somewhere else
Amy M.
I wish I could give a NO stars rating. The most ridiculous experience today. First, no waffle bowls..so I ask for a cone. No cones either..okay we want two scoops in bowls. One for my husband, myself and our kiddo. We ended up with 5 single bowls and two flavors we didn’t even order. We were given no spoons and when we asked for them, we were given the little sample spoons. Not to mention, the guy making and taking our order paused multiple times to attend to the drive thru. While we were there, we witnessed a customer go through the drive thru and come back in because her shake was more like strawberry milk. They remade it for her and it was still wrong & she asked for a refund which she was still waiting on when we left. This whole experience was really disappointing.
Shannon Stephenson
Dosent even deserve 1 star. 1st off, the place was dirty. There were no chairs to accompany the tables in dinning room. All the tables were dirty. There were about 5 rude kids working there. 2 of them on their phones. We were ignored for quite awhile. Then they couldn't make a banana split. Didn't have any toppings or cones. After I finally got my scopes, they were freezer burnt and smelled. Completely inedible. The refrigerator to the pints is locked. It was the biggest inconvenience for the employees to unlock it. It was overall an awful experience.
l3uckeyel3itch
I wish I could give a NO stars rating. The most ridiculous experience today. First, no waffle bowls..so I ask for a cone. No cones either..okay we want two scoops in bowls. One for my husband, myself and our kiddo. We ended up with 5 single bowls and two flavors we didn’t even order. We were given no spoons and when we asked for them, we were given the little sample spoons. Not to mention, the guy making and taking our order paused multiple times to attend to the drive thru. While we were there, we witnessed a customer go through the drive thru and come back in because her shake was more like strawberry milk. They remade it for her and it was still wrong & she asked for a refund which she was still waiting on when we left. This whole experience was really disappointing.
Stephanie Shultz
Store hours clearly states open until 10pm but at 9:30 they told us in the drive thru that they were closed…don’t waste your time going here unless it is before 9pm because the employees are done at 9.
Terrible experience at this BR. They messed up 2 out of 3 VERY easy and simple orders. If you want to treat your kids to ice-cream save yourself the headache and go somewhere else
Zachary Johnston
Closes early
Kirstyn M.
Do not go here!!! Poor customer service. They messed the name up on my $100 cake and acted like it wasn’t a big deal. Only offered me a $10 Dunkin gift card. Go somewhere else!
Sophia St. John
Had a wonderful experience today at baskin robins. All the workers were super kind, and had us laughing the whole time there. Thanks for great ice cream and a great experience!
Leah Beaumont
On the odd times that I have gotten what I want it was good. I’ve driven 10 miles to this store (to get Baskin Robbins chocolate ice cream) three different times this Summer. Once they had no chocolate ice cream-a staple. The other 2 times they told me they had closed the ice cream section. Today, when they turned me away a third time, they told me that while they advertise that they are open until 9 PM, they actually close the ice cream section 30 minutes prior to closing in order to clean. So if you Google their hours and it says they’re open until nine they are unless you want ice cream. They fail to advertise that part. I’m so frustrated that if I did not have a gift card to stand, I would not go back.
Spend 40 minutes for nothing!
Atmosphere: 1
Food: 1
Service: 1
The store closed before 9 still had 20 minutes till 9 couldn’t get ice cream not good for business people stay open till the time you’re supposed to
Atmosphere: 1
Food: 1
Service: 1
A little pricey for a tiny scoop, great flavors with a great taste though. The worker was pretty nice and fast. A lot of different flavors and overall like the interior and exterior. I would recommend it if you were looking for some unique flavors and to spend a little extra.
Atmosphere: 5
Food: 4
Service: 4
A little pricey for a tiny scoop, great flavors with a great taste though. The worker was pretty nice and fast. A lot of different flavors and overall like the interior and exterior. I would recommend it if you were looking for some unique flavors and to spend a little extra.
Atmosphere: 5
Food: 4
Service: 4
I spent years in Korea, where there is a baskin robbins in every corner, and never had a problem getting a scoop of ice cream. You go to this shop, and like in most baskin robbins in the area, they cannot make a scoop of ice cream right, and they always have a good excuse for it. How difficult is to get a $5 scoop of ice cream in this shop? Can I just get behind the counter and do it myself? I would be happy to show them how to do it. A brand that once was the best ice cream in America is being trashed by a bunch of people that cannot get a scoop of ice cream right.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience at this BR. They messed up 2 out of 3 VERY easy and simple orders. If you want to treat your kids to ice-cream save yourself the headache and go somewhere else
I wish I could give a NO stars rating. The most ridiculous experience today. First, no waffle bowls..so I ask for a cone. No cones either..okay we want two scoops in bowls. One for my husband, myself and our kiddo. We ended up with 5 single bowls and two flavors we didn’t even order. We were given no spoons and when we asked for them, we were given the little sample spoons. Not to mention, the guy making and taking our order paused multiple times to attend to the drive thru. While we were there, we witnessed a customer go through the drive thru and come back in because her shake was more like strawberry milk. They remade it for her and it was still wrong & she asked for a refund which she was still waiting on when we left. This whole experience was really disappointing.
Dosent even deserve 1 star. 1st off, the place was dirty. There were no chairs to accompany the tables in dinning room. All the tables were dirty. There were about 5 rude kids working there. 2 of them on their phones. We were ignored for quite awhile. Then they couldn't make a banana split. Didn't have any toppings or cones. After I finally got my scopes, they were freezer burnt and smelled. Completely inedible. The refrigerator to the pints is locked. It was the biggest inconvenience for the employees to unlock it. It was overall an awful experience.
I wish I could give a NO stars rating. The most ridiculous experience today. First, no waffle bowls..so I ask for a cone. No cones either..okay we want two scoops in bowls. One for my husband, myself and our kiddo. We ended up with 5 single bowls and two flavors we didn’t even order. We were given no spoons and when we asked for them, we were given the little sample spoons. Not to mention, the guy making and taking our order paused multiple times to attend to the drive thru. While we were there, we witnessed a customer go through the drive thru and come back in because her shake was more like strawberry milk. They remade it for her and it was still wrong & she asked for a refund which she was still waiting on when we left. This whole experience was really disappointing.
Store hours clearly states open until 10pm but at 9:30 they told us in the drive thru that they were closed…don’t waste your time going here unless it is before 9pm because the employees are done at 9.
Restaurantji Recommends
Terrible experience at this BR. They messed up 2 out of 3 VERY easy and simple orders. If you want to treat your kids to ice-cream save yourself the headache and go somewhere else
Closes early
Do not go here!!! Poor customer service. They messed the name up on my $100 cake and acted like it wasn’t a big deal. Only offered me a $10 Dunkin gift card. Go somewhere else!
Had a wonderful experience today at baskin robins. All the workers were super kind, and had us laughing the whole time there. Thanks for great ice cream and a great experience!
On the odd times that I have gotten what I want it was good. I’ve driven 10 miles to this store (to get Baskin Robbins chocolate ice cream) three different times this Summer. Once they had no chocolate ice cream-a staple. The other 2 times they told me they had closed the ice cream section. Today, when they turned me away a third time, they told me that while they advertise that they are open until 9 PM, they actually close the ice cream section 30 minutes prior to closing in order to clean. So if you Google their hours and it says they’re open until nine they are unless you want ice cream. They fail to advertise that part. I’m so frustrated that if I did not have a gift card to stand, I would not go back.
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