Good Afternoon,THIS IS LONG CAUSE I CAN’T MAKE THIS UP!!!This was our first time visiting. 04/27/2024. We were tracing back from Nashville.We called to make reservations and the gentleman answering the phone told us 1 to 1 1/2 hours wait. So we went online to make reservations instead of calling back because he stated they were busy. While looking online there were many open reservations, mind you we called at 7 pm. So I made reservations for 7:30 pm , which was available online, along with several more 15 minutes apart up to 9 pm. When we arrived with our party of 4, there were several empty tables and several couples waiting. The gentleman at the counter apologized saying they were short staffed and it would be just a few minutes, he was waiting for the busser to clear the tables. 15 minutes later we were seated. We heard the gentleman ask a waitress if she wanted our table and she said “I guess”….. Elaina was our waitress- needless to say she was not pleasant. We were at a table of 8, us 4 and a family with to young girls. Elaina wanted our drink orders which we then gave, she brought back waters for those that asked one kids drink and the wrong drink for our friend , she apologized and said I will be right back, yes she came right back with his correct drink but got our sushi orders from us four got the families order turned back to us and about insisted we order now. So we placed our order. we did not see our our waitress Elaina again for over an hour for refills - just water, my husband and friends wife asked for refills and the family at the table were still waiting for a glass of wine and a smoothie for one of the girls. 90 minutes into being seated. Our friend then went to the gentleman at the counter to complain and within MINUTES we had a new waitress come over asking what we still needed, I did not get her name but she stated she was there from 10 am this morning. She was fantastic…. With in minutes she was back and had every drink ordered from 90 minutes ago for the entire table of 8, along with more water. With in minutes we had soup, salad and sushi. Not seeing Elaina helping them…. She finally came over with an attitude asking if we needed anything. Which then we did not because the other waitress had taken care of us. Our chief then arrived, he was very polite and very friendly. He set our order ticket on the empty table behind him and a busser grabbed it and tosses it out. We all laughed and the chef asked Elaina to print him another one and she huffed away. She did bring a new one. Our meals were all prepared the person at the table with us had a seafood allergy so the chef prepared that all last. We however did not get our noodles he forgot and our friend asked if that was enough for two orders and he stated he only had one ordered. So his was never added. We were offered boxes and not asked how things were or if we needed anything else from our waitress which then left all our bills.The couple next to us wanted to tap and pay and Elaina said her machine had no internet connection and had to take our bills out front. We all sent our cards, she then came back, we and our friends signed and left NO tip because with all this story it was 10:30 pm by the time we all left. The family with young girls etc. We ENTERED at 7:30 pm and LEFT at 10:30 pm THREE HOURS is very unacceptable. Thank you for your time.Melissa M. Hansler
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chili Shrimp Roll, Yum Yum Sauce, Soup, Steak
Sarah Fahey
Chef Jerry was excellent! Food was great and gave a great show.
Service: 5
T W
Chef Jerry was a great chef and show! We had a a really good time and enjoyed the food as always. Would for sure return !
Atmosphere: 5
Food: 5
Service: 5
Sydney Porter
Chef Jeremey was a hit! He made our whole table laugh continuously and really tried to get to know us all. He made my friend’s birthday great! Thank you for the great service!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Benihana Onion Soup, Seafood
Chloe Manuli
Chef Jeremey was so awesome and made the whole experience so fun!!! If you can request a chef request him!!!!
Atmosphere: 5
Food: 5
Service: 5
A Thompson
Chef Jeremy was amazing! He was friendly and fun and made our dinner party great!!
Atmosphere: 5
Food: 5
Service: 5
Adam Pullie
Chef Jeremy was awesome. Kept the table engaged the whole time. Most importantly the food was amazing!
Lizza DeChant
Chul was great! It did take a while to get a chef but it was worth it
Atmosphere: 5
Food: 4
Service: 4
Lucia Castaneda Yupanqui
Chul was so fun, and the food was delicious! Will come back soon
Atmosphere: 5
Food: 5
Service: 5
Vincent Lam
The chef was humorous and willing to make a show. The server was friendly. The kids menu could become a cute hat. The hibachi tasted great with homemade garlic and yum yum sauce. The fried rice was so delicious. The vegetables included mushrooms, onions, and zucchini, which could have more options. But I could not give them more stars. It took mostly one hour to wait for our chef during the lunch time. We came in around 12:30 and had the first bite around 1:30. They were also cleaning the floor which seemed muddy with bubbles. It seemed they were not ready for open. Really disappointed. Hope they can be better.Kid-friendliness: Kids menu and hat
Good Afternoon,THIS IS LONG CAUSE I CAN’T MAKE THIS UP!!!This was our first time visiting. 04/27/2024. We were tracing back from Nashville.We called to make reservations and the gentleman answering the phone told us 1 to 1 1/2 hours wait. So we went online to make reservations instead of calling back because he stated they were busy. While looking online there were many open reservations, mind you we called at 7 pm. So I made reservations for 7:30 pm , which was available online, along with several more 15 minutes apart up to 9 pm. When we arrived with our party of 4, there were several empty tables and several couples waiting. The gentleman at the counter apologized saying they were short staffed and it would be just a few minutes, he was waiting for the busser to clear the tables. 15 minutes later we were seated. We heard the gentleman ask a waitress if she wanted our table and she said “I guess”….. Elaina was our waitress- needless to say she was not pleasant. We were at a table of 8, us 4 and a family with to young girls. Elaina wanted our drink orders which we then gave, she brought back waters for those that asked one kids drink and the wrong drink for our friend , she apologized and said I will be right back, yes she came right back with his correct drink but got our sushi orders from us four got the families order turned back to us and about insisted we order now. So we placed our order. we did not see our our waitress Elaina again for over an hour for refills - just water, my husband and friends wife asked for refills and the family at the table were still waiting for a glass of wine and a smoothie for one of the girls. 90 minutes into being seated. Our friend then went to the gentleman at the counter to complain and within MINUTES we had a new waitress come over asking what we still needed, I did not get her name but she stated she was there from 10 am this morning. She was fantastic…. With in minutes she was back and had every drink ordered from 90 minutes ago for the entire table of 8, along with more water. With in minutes we had soup, salad and sushi. Not seeing Elaina helping them…. She finally came over with an attitude asking if we needed anything. Which then we did not because the other waitress had taken care of us. Our chief then arrived, he was very polite and very friendly. He set our order ticket on the empty table behind him and a busser grabbed it and tosses it out. We all laughed and the chef asked Elaina to print him another one and she huffed away. She did bring a new one. Our meals were all prepared the person at the table with us had a seafood allergy so the chef prepared that all last. We however did not get our noodles he forgot and our friend asked if that was enough for two orders and he stated he only had one ordered. So his was never added. We were offered boxes and not asked how things were or if we needed anything else from our waitress which then left all our bills.The couple next to us wanted to tap and pay and Elaina said her machine had no internet connection and had to take our bills out front. We all sent our cards, she then came back, we and our friends signed and left NO tip because with all this story it was 10:30 pm by the time we all left. The family with young girls etc. We ENTERED at 7:30 pm and LEFT at 10:30 pm THREE HOURS is very unacceptable. Thank you for your time.Melissa M. Hansler
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chili Shrimp Roll, Yum Yum Sauce, Soup, Steak
Chef Jerry was excellent! Food was great and gave a great show.
Service: 5
Chef Jerry was a great chef and show! We had a a really good time and enjoyed the food as always. Would for sure return !
Atmosphere: 5
Food: 5
Service: 5
Chef Jeremey was a hit! He made our whole table laugh continuously and really tried to get to know us all. He made my friend’s birthday great! Thank you for the great service!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Benihana Onion Soup, Seafood
Chef Jeremey was so awesome and made the whole experience so fun!!! If you can request a chef request him!!!!
Atmosphere: 5
Food: 5
Service: 5
Chef Jeremy was amazing! He was friendly and fun and made our dinner party great!!
Atmosphere: 5
Food: 5
Service: 5
Chef Jeremy was awesome. Kept the table engaged the whole time. Most importantly the food was amazing!
Chul was great! It did take a while to get a chef but it was worth it
Atmosphere: 5
Food: 4
Service: 4
Chul was so fun, and the food was delicious! Will come back soon
Atmosphere: 5
Food: 5
Service: 5
The chef was humorous and willing to make a show. The server was friendly. The kids menu could become a cute hat. The hibachi tasted great with homemade garlic and yum yum sauce. The fried rice was so delicious. The vegetables included mushrooms, onions, and zucchini, which could have more options. But I could not give them more stars. It took mostly one hour to wait for our chef during the lunch time. We came in around 12:30 and had the first bite around 1:30. They were also cleaning the floor which seemed muddy with bubbles. It seemed they were not ready for open. Really disappointed. Hope they can be better.Kid-friendliness: Kids menu and hat
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hibachi Chicken, Yum Yum Sauce, Spicy Chicken, Seafood, Steak, Hibachi Chicken Rice
Restaurantji Recommends
Had a wonderful experience with Chef Jeremey!! He was funny , gave us a great show & the food turned out perfect!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Hibachi Chicken Rice
Chef Jeremey is amazing he had us laughing the whole time and the food was amazing I will be back just to request him !!!!
Atmosphere: 5
Food: 5
Service: 5
Request Jeremy. Best Chef! Great Food and Service!
Atmosphere: 5
Food: 5
Service: 5
Huge fan of chef Jeremy, very funny and made Jennah’s (I love her) birthday a blast!!!
Atmosphere: 5
Food: 5
Service: 5
Chef Jeremy was the highlight of my day
Atmosphere: 5
Food: 5
Service: 5