I have never been so disrespected and made to feel like I was in a slavery movie, I walk in smiling and excited awaiting my favorite cup of Coffee when I was walked to a table 3 minutes after standing by the booth, only to be allowed to sit at a Table in the open and ignored by the server, I watched her seat 2 other tables and serve them. Never taking my order or assisting me with anything! By the third table who came after me i inquired with the manager if I did something wrong and he stated "no"and assisted me to my table, as I watched him as well rush to new customers after my arrival, serving them before I got my meal. I saw the server ignoring me until people were sat by my table as she assisted them ignored me but looking at me as she passed by me several times. My server brought me the wrong food and but she was a sweetheart I couldnt be angry with her, even tho I watched her try to assist her customer favorites. The food came it didnt look as appealing as menu. I just couldnt enjoy i took 2 bites afraid of what they may have done to it while cooking. I will never retun there I was late to my next appointment waiting for the food to arrive. With tears in my eyes I asked for my check as all staff repeatedly glanced at me from time to time like they were enjoying my pain! I am a family of 10 I will never return there or allow my family to visit that location. I've never been so disrespected we have adopted Bob Evans as our second home kitchen. Now I feel lost in emotions. I never yelled ,got loud or exposed her outloud to save my hurt feelings. I am so proud of the Growth God has granted me. Never go to this location if your Seeking a friendly, family welcome or Diversity Services. I will drive 18 miles away respectfully 🙏. I ordered my daughter take out that I refused upon leaving for fear they may have done something negative to it. Those looks from staff were like I was a old roots movie. I have my reciept tonprove I was there. This Cold 8am Saturday Morning! For those thinkers like myself , no they were not busy I have pictures to prove it. Sincerely Kane Family! Please never take your family or anyone there!
Food: 1
Karen Flowers
This is normally our go to Bob Evans but we had our food delivered tonight thru Uber and we were very disappointed. We ordered the 24 piece tender family meal. All of the chicken tenders were burnt and 8 of them were undercooked and still had pink on the inside. The mac and cheese and mashed potatoes were good. Ended up having to order pizza.
Food: 2
Sarah Bishop
Went in this morning for Restaurant Week and was severely disappointed. It took an hour to get any food. The food they sent out was wrong and some severely undercooked. We also never received 5 items we ordered and just got excuses. Other tables got their food right away and we're checked on constantly. I go to other Bob Evans weekly and have never had any of this happen. I know it was busy. But could not have been that bad if everyone was treated much better than us. I was just trying to treat my husband to a nice date at one of my favorite places and now he won't go back. When asked to speak to the general manager (even though. My husband insisted we just leave) the general manager didn't even seem surprised. Did not seem apologetic.
The waitress just seemed to want us out of there as soon as our food came. Offering to box us up. We were on our phones and talking to each other. Were nice and not making anything hard on anyone. Just wanted what we ordered. Our waitress told us our dessert would be right out and I asked my husband to wait until it came. 15 minutes later no food and we decided we were done trying and found the GM.
Disappointed and will never visit this location again. Fix your staff and be nicer to your customers.
Atmosphere: 2
Food: 1
Service: 1
Nick Yaeger
I wish I took photos. The potatoe soup was like mashed potatoes, there was no liquid. The 1/2 sandwich was pretty much without any pot roast, and my son's cheeseburger was all bun, little meat, and practically no cheese. Will not return.
Atmosphere: 2
Food: 1
Service: 1
Richard Boggs (Rich)
Good biscuit sandwich. Great service
Atmosphere: 4
Food: 4
Service: 5
Alexandria K
How hard is it to read the online order and pack the items listed? The employees here do not pay attention. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
TomK483
Lately we have been using the BOB EVANS on Bethel Rd for take-out dinners. The food is delicious, the serving size is good and the platters have been consistently ready on time when ordered and paid for on-line. The accuracy of the orders has also been consistent. Would highly recommend.
Samuel Balla
I keep ordering take out, and then face palming when I am reminded of the poor level of service. Today a gentleman was waiting ahead of me and it took a while for anyone to address him despite my efforts to wave someone over. This happens every time, as if no one wants to deal with the take out orders.
Atmosphere: 3
Food: 4
Service: 2
Patty Riley
Thanks brenda
Atmosphere: 5
Food: 5
Service: 5
Jason
Worst Bob Evan's experience I've had. Food was not fresh, soggy bread. Pumpkin pie was not good at all. Pot roast had more fat than meat.
We went to this location to enjoy breakfast my wife and our 4 kids. We were seated and left for nearly 15 minutes without having our DRINK ORDER TAKEN. I Believe it is because we have 4 kids, which is not only discrimination, but just bad business in general. We will not be returning to ANY Bob Evan's locations after this ABSOLUTELY AWFUL EXPERIENCE! APPARENTLY THE WAITING TEAM HERE FORGOT THIS IS A FAMILY RESTAURANT.
Atmosphere: 1
Food: 1
Service: 1
Mary Baker
The food was great The service was great everything was super clean. You can't go wrong with Bob Evans.
Parking: They're a handicap spots
Wheelchair accessibility: It's very easy to get in the door
Atmosphere: 5
Food: 5
Service: 5
Diane Ruck
Love Bob's breakfast. My favorite is the classic, just the right amount of food at a decent price. The wait staff are always very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Michael Geiser
A very relaxed atmosphere to have brunch and the menu is more extensive than we expected.
Atmosphere: 5
Food: 5
Service: 5
Gyaar
Sat down and was ignored by server. Went to the Bob Evans on olentangy, worth the 7 min drive any day
I have never been so disrespected and made to feel like I was in a slavery movie, I walk in smiling and excited awaiting my favorite cup of Coffee when I was walked to a table 3 minutes after standing by the booth, only to be allowed to sit at a Table in the open and ignored by the server, I watched her seat 2 other tables and serve them. Never taking my order or assisting me with anything! By the third table who came after me i inquired with the manager if I did something wrong and he stated "no"and assisted me to my table, as I watched him as well rush to new customers after my arrival, serving them before I got my meal. I saw the server ignoring me until people were sat by my table as she assisted them ignored me but looking at me as she passed by me several times. My server brought me the wrong food and but she was a sweetheart I couldnt be angry with her, even tho I watched her try to assist her customer favorites. The food came it didnt look as appealing as menu. I just couldnt enjoy i took 2 bites afraid of what they may have done to it while cooking. I will never retun there I was late to my next appointment waiting for the food to arrive. With tears in my eyes I asked for my check as all staff repeatedly glanced at me from time to time like they were enjoying my pain! I am a family of 10 I will never return there or allow my family to visit that location. I've never been so disrespected we have adopted Bob Evans as our second home kitchen. Now I feel lost in emotions. I never yelled ,got loud or exposed her outloud to save my hurt feelings. I am so proud of the Growth God has granted me. Never go to this location if your Seeking a friendly, family welcome or Diversity Services. I will drive 18 miles away respectfully 🙏. I ordered my daughter take out that I refused upon leaving for fear they may have done something negative to it. Those looks from staff were like I was a old roots movie. I have my reciept tonprove I was there. This Cold 8am Saturday Morning! For those thinkers like myself , no they were not busy I have pictures to prove it. Sincerely Kane Family! Please never take your family or anyone there!
Food: 1
This is normally our go to Bob Evans but we had our food delivered tonight thru Uber and we were very disappointed. We ordered the 24 piece tender family meal. All of the chicken tenders were burnt and 8 of them were undercooked and still had pink on the inside. The mac and cheese and mashed potatoes were good. Ended up having to order pizza.
Food: 2
Went in this morning for Restaurant Week and was severely disappointed. It took an hour to get any food. The food they sent out was wrong and some severely undercooked. We also never received 5 items we ordered and just got excuses. Other tables got their food right away and we're checked on constantly. I go to other Bob Evans weekly and have never had any of this happen. I know it was busy. But could not have been that bad if everyone was treated much better than us. I was just trying to treat my husband to a nice date at one of my favorite places and now he won't go back.
When asked to speak to the general manager (even though. My husband insisted we just leave) the general manager didn't even seem surprised. Did not seem apologetic.
The waitress just seemed to want us out of there as soon as our food came. Offering to box us up. We were on our phones and talking to each other. Were nice and not making anything hard on anyone. Just wanted what we ordered.
Our waitress told us our dessert would be right out and I asked my husband to wait until it came. 15 minutes later no food and we decided we were done trying and found the GM.
Disappointed and will never visit this location again. Fix your staff and be nicer to your customers.
Atmosphere: 2
Food: 1
Service: 1
I wish I took photos. The potatoe soup was like mashed potatoes, there was no liquid. The 1/2 sandwich was pretty much without any pot roast, and my son's cheeseburger was all bun, little meat, and practically no cheese. Will not return.
Atmosphere: 2
Food: 1
Service: 1
Good biscuit sandwich. Great service
Atmosphere: 4
Food: 4
Service: 5
How hard is it to read the online order and pack the items listed? The employees here do not pay attention. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Lately we have been using the BOB EVANS on Bethel Rd for take-out dinners. The food is delicious, the serving size is good and the platters have been consistently ready on time when ordered and paid for on-line. The accuracy of the orders has also been consistent. Would highly recommend.
I keep ordering take out, and then face palming when I am reminded of the poor level of service. Today a gentleman was waiting ahead of me and it took a while for anyone to address him despite my efforts to wave someone over. This happens every time, as if no one wants to deal with the take out orders.
Atmosphere: 3
Food: 4
Service: 2
Thanks brenda
Atmosphere: 5
Food: 5
Service: 5
Worst Bob Evan's experience I've had. Food was not fresh, soggy bread. Pumpkin pie was not good at all. Pot roast had more fat than meat.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
We went to this location to enjoy breakfast my wife and our 4 kids. We were seated and left for nearly 15 minutes without having our DRINK ORDER TAKEN. I Believe it is because we have 4 kids, which is not only discrimination, but just bad business in general. We will not be returning to ANY Bob Evan's locations after this ABSOLUTELY AWFUL EXPERIENCE! APPARENTLY THE WAITING TEAM HERE FORGOT THIS IS A FAMILY RESTAURANT.
Atmosphere: 1
Food: 1
Service: 1
The food was great The service was great everything was super clean. You can't go wrong with Bob Evans.
Parking: They're a handicap spots
Wheelchair accessibility: It's very easy to get in the door
Atmosphere: 5
Food: 5
Service: 5
Love Bob's breakfast. My favorite is the classic, just the right amount of food at a decent price. The wait staff are always very pleasant.
Atmosphere: 5
Food: 5
Service: 5
A very relaxed atmosphere to have brunch and the menu is more extensive than we expected.
Atmosphere: 5
Food: 5
Service: 5
Sat down and was ignored by server. Went to the Bob Evans on olentangy, worth the 7 min drive any day
Atmosphere: 1
Food: 1
Service: 1
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