Cake Craft Co.
2745 Northland Plaza Dr, Columbus
(614) 823-8856
Recent Reviews
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Great old time cake supplies! Huge shop with so many offerings. Worth the drive!
Have the basic tools for cake making
First time customer and I will definitely be a forever customer. The level of customer service I received was above and beyond my expectations. I ordered several custon edible images a day prior and at the last minute, right before closing I ordered another. I had issues with the image in my phone but KK came to the rescue with her exceptional customer service. I also needed a specific color sprinkles and she made it on the spot making this place a one stop shop for me. I usually have to go to several places and order online for orders because not one place has it all. THIS PLACE HAS EVERYTHING YOU WILL NEED, (or they go get it/have a solution...teamwork lol) AT GREAT PRICES & GREAT CUSTOMER SERVICE! Thank you again KK and see yall soon!
Love the store they have good stuff.
They had what I was looking for. They were helpful and friendly. The prices were great, cheaper than another place with the same product.
Do NOT do business with them. I coordinated with them almost 2 weeks in advance for a birthday cake, then they let me know 4 days before the event they could not make it. I confirmed with them in writing of the design, details, etc of the cake, they confirmed the final price, I responded and said great thanks. I assumed we were good to go and I would get an invoice before picking up the cake. Apparently, my message saying great thanks went to spam, and they just never started working on it or followed up. I had to circle back today on if there was anything else they needed for the cake pick up and he said they can't do it. I am now in the 9th hour of having to scramble to find a custom cake 4 days before. Will never be doing business with them again.
Although I didn't find what I was looking for, there were many things for real pastry chefs, I was delighted with the store.
I have been shopping at Cake Craft for years. I was going there when the husband ran the register. He was a hoot. I was very saddened by his passing. I have gotten to know his wife and the rest of the family very well. They are always very accommodating and willing to help me with anything I need. Over the last few years I have had some medical challenges and every time I walk in they inquire as to how I am doing, which means a lot to me. Last time I went in the owner and her daughter were not there...I missed seeing them. None the less I received excellent service. I saw the changes that had been made and I am happy they have more help. Change is good. I do hope I see the owner and her daughter on my next visit. If they are no longer working in the store I do wish them well. As I will continue to be one of your best customers. And if you are in the baking business and have yet to check this place out you are definitely missing out.
If you’re looking for the perfect cake for your big day, THIS IS THE SPOT! My wife and I were searching for what seemed to be the better part of three months for a wedding cake. I saw posts of their cakes online, and HAD to book a consultation.
Upon arrival I was greeted by the kindest staff, and we dove right into discussing ideas and flavors.
The team made delivery a breeze the day of our wedding. The kept it totally stress free for us, and the cake turned out perfect. I couldn’t have asked for a better experience. The sincerest thank you to Cake Craft Co.
- The Andersons
I have been buying here for more than 2 years and the former owners were incredible, but today I was disappointed in this store by not receiving the same treatment as before, the lady who served me was a little in a bad mood and did not want to serve, I needed her to sell me an edible leaf and simply with a bad character he said no, I felt so disappointed that I needed that and he didn't want to sell it to me and unfortunately I will stop buying here.
Restaurantji Recommends
We ordered a custom game controller cake and the taste was absolutely delicious. We all loved it and we will be getting cakes from this place all the time. The baker is also a kind, patient and wonderful human. Highly recommend!
This place has everything you need and more. Nice and helpful staff.
I always loved shopping her for my baking supplies, family own business that has been around for years with good prices
Best customer service ever. Jonathan made us a custom cookie cutter in seconds and J is so friendly and accommodating. Going back again and again.
Great customer service
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