California Pizza Kitchen at Polaris

I would give this a one star if I could but sadly there isn’t one. There was a list to get a table and they got my number to call me when there was an available table. We waited three hours and never got a call. Huge waste of time. Went back to check the list and we were still on it.

Atmosphere: 1

Food: 1

Service: 1

Food was good, but they were very short staffed so service was pretty bad.

Busy place, minimal waiting time, food is okay

Atmosphere: 4

Food: 4

Service: 4

Good pizza.....

Atmosphere: 4

Food: 4

Service: 5

I'm a veteran and I have to say being that it's veterans day the service was outstanding!! I've always loved this location never too busy and great aervice

Good place to have some good quality food. Just a bit expensive.

Atmosphere: 5

Food: 5

Service: 5

Very expensive. For a pop, it cost nearly $4.
Service and food was amazing. Everything has gone up in price, everywhere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

This is definitely on our family rotation of one of our favorite restaurants. When we can afford to dine out, we like to stop by the CPK.

Atmosphere: 5

Food: 5

Service: 5

It’s closed for maintenance but shows open and got promotional emails from chefs to come and eat here.. :( drive 20 miles but no location open in Columbus.

It’s was Monday afternoon 1.30 pm. Restaurant is pretty empty. We were waiting to be seated. Staff can see us but keep ignoring.. we waited for 5 minutes and left for other place to eat.
It looks like CPK has enough business and doesn’t care about more business.
They really need to work on customer service and diversity.
CPK is one of our favorite place to eat, well not any more.

Service: 1

I’ve been coming here for years and like I told the person as I left, I had terrible service. I came here for a birthday dinner and wasn’t offered bread by the server who gave bread to everyone else around us, never asked if we needed refills, and when we asked for boxes to go, she never came back. She also never bothered to look up my account for rewards points. My partner then asked the bus boy to please get him a box and he literally was ignored by the bus boy (grown man). I don’t know what to say. I love this place and have come for 10+ years. The CPK brand deserves better representation than the way this place is staffed. The only person there doing a great job was the chef. And to him, thank you. Nobody else was helpful. They were not even busy. It was a Sunday at 4pm. If there was another CPK anywhere near, I would simply stop coming here. But this is sadly the only Ohio location.

Service: 1

Food is solid, service is ehh, pleasant but not attentive.

Atmosphere: 3

Food: 3

Service: 2

Not a great place like it use to be , Bad management , rude server …

Atmosphere: 1

Food: 1

Service: 1

CPK app gives a few offers and deals for new users. There is only one CPK at Polaris in Columbus. Their menu has a variety of items. I like their kung pao chicken noodle which tasted not authentic but impressive with a great sense of sweet and spicy taste. Their pasta and noodle could be a little pricey with a relatively small size. Their pizza is always decent and baked freshly. The service is great but sometimes they forget to serve some free bread.

Vegetarian options: salads and veggie pizza

Kid-friendliness: mini pizza. Kids menu

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Chicken Pizza, California Veggie Pizza

Had dinner at CPK tonight. It has deteriorated materially in terms of service and atmosphere. Floor was not clear, tables were not clean to the point that felt like I was walking with gum under my shoes. It took 25 minutes to place the order after we were seated. And the server tells us that she is not serving bread and olive oil as starter since she is busy. How does a server decide what/ when to serve and not to serve a standard restaurant item. Before we finished she brings the check for us to pay and we still wanted to order dessert. Did not even ask for that. Pretty bad experience overall.

Atmosphere: 1

Food: 4

Service: 1