Charleys Cheesesteaks and Wings

6975 E Broad St, Columbus
(614) 715-0559

Recent Reviews

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mxbist

Best cheesesteak I’ve ever had!

Atmosphere: 5

Food: 5

Service: 5

Baker Family Adventures

Great team and the food was perfect. Super clean facilities as well!

Atmosphere: 5

Food: 5

Service: 5

W Tolber

The service was very good, food good and the employee at the counter, while waiting in between customers, swept the floor, cleaned all unoccupied tables and chairs, wiped down counters and some windows. This place is very clean and organized.

Atmosphere: 5

Food: 5

Service: 5

Chris Kocsis

Cost $6.50 more than it should have. #1 small chicken philly is $7.99 with fries and drink. She argued with me that it doesn't come with a drink looking right at the same as I was. Well, that's because she said no drink with the combo and added an additional drink. Outside big sign says $6.99 with fries and inside says $7.99 with drink. Then I had a $5 reward. It beeped when I scanned it but did not take $5 off. Told her she said she doesn't know...NEXT person please! So I lost my $5 reward also. Angry that she did not know what she was doing and did not listen or care whatsoever

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chicken Philly Combo

Adam Littman

At least they didn't skimp on the bread

Thomas Smith

Korean BBQ cheesesteak hit the spot. Free fries was nice.

Christina Ratcliff

Hair in my sub. Long black hair 2 nites into my sandwich. Obviously ruined my meal.

Mary lathon

Even before closing hours my food was made right when I ordered and customer service was great. I was greeted when I came in.

Emma Striker

So rude and unprofessional. I ordered a curbside carry out order because I had my baby and 3 dogs in the car so I needed some place that offered curbside. Once I ordered online, it showed a 6 minute wait. I didn’t get there until after 20 minutes of ordering. I pulled into the curbside spot that was in direct view of the register inside. The curbside sign said to click “I’m here” on the email receipt or call store. I called the store and it rang for a minute and then hung up. I went on my email receipt and clicked “I’m here” and it said “we’ll be out shortly.” I waited 10 more minutes and tried calling the store 2 more times and it went straight to “Welcome to Verizon wireless. Your call cannot be completed as dialed.” I waited a few more minutes and still nothing so I got my baby out of the car and went in to grab my order. When I walked in, there was no line and all the employees just stared at me without saying anything. I saw an order on the counter in a bag so I went to look at the receipt to see if it was mine. That’s when an employee decided to acknowledge me and said in a rude tone “That’s not yours.” I said “Is your curbside carryout not working?” There were three more orders sitting on their counter and she found mine and said, “You ordered in Google. That’s why it’s not working.” I told them their phones aren’t working either. What made me mad was they had a clear view of the curbside spots and saw me sitting there for 15 minutes before getting my child out of the car to come in. There was no line and instead of acknowledging me when I walked in, they stared and then rudely told me that bag was not mine on the counter. It’s so incredibly hard to find good, friendly, professional customer service these days. Extremely disappointing.

Brian Turrill

Best Philly cheessteak since I left Detroit Michigan. You start selling philly cheese steak omelettes. I'd be up for breakfast. Vanilla shake was yummy.

Todd Dickenson

I would add a pic of the food but it was so good I ate it before I could get my camera out!

Paul Weisberger

Great cheese steaks and wings.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Wings

Caleb Baas

The food was AMAZING! My wife has never had it so I made her try it. We got normal Philly's and her first reaction was "OMG this is soooooooo gooooooood!!!"

Food: 5

Service: 5

P Riley

We ordered 2 combo meals. The regular Chicken Philly had the same meat as the small Philly. We spoke to the staff but nothing was done. We normally love this location but if we cannot get the correct portions will not be back. I require response back from this establishment. During these difficult times customers should get there money's worth.

Atmosphere: 3

Food: 2

Service: 3

Maleeya Whitfield

Worst service today and the manager Gabriella idk how she was even made a manger her customer service sucks and maybe fast food ain’t for everybody . Like no apologies . how you tell me you can’t refund my money when your funky ass employees messed my order up . Like it’s no number to even get my money back . I’m so irritated !

Atmosphere: 1

Food: 1

Service: 1

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Charleys Cheesesteaks and Wings

6975 E Broad St, Columbus, OH 43068
(614) 715-0559