The literally sold me a frozen cookie. Im not sure if they think they can offer sub par treatment but that is ridiculous!!! Ridiculous.
Shelia Taylor
Cheryl's was great ,I got my family some Thanksgiving cookies and I know they will enjoy them as always !!!
D. Denise
Traveled all the way from Florida to enjoy a hometown favorite, Cheryl’s Cookies, and they did not disappoint! Every cookie and cake was fresh, delicious, and individually packed as sweet sharable gifts for my team, friends and family!!!
Cheryl’s Cookies store associates and leadership are always topnotch. They even referred us to their next store neighbor so we could grab freshly brewed coffee before we got back on the road. These two should definitely do some “Cookies and Cream” collabs this holiday season… just saying. Thanks for making my trip to Cheryl’s Cookies “the original store” at Columbus Easton so extra special.
Tam McCollum
Stopped in this location on Saturday while on vacation this past week. The staff was so friendly and very helpful. We ate some of the cookies that night and went back on Sunday before going home to get more.
ReddNina
Love Cheryl’s cookies! This store showed me they had more than cookies 🤣🤌🏽.
Brad Woodburn
Cookies are always so moist, soft, chewy, and flavorible. Came in during a sale that was pick a dozen cookies of your choice and get a dozen of 1 flavor for free. 24 cookies for $30? Yeah, sold! Def come if you got a sweet tooth.
LaShawn Haynes
The cookies are good, but they shrunk them. The cookie used to fill up the plastic wrap that it's in. As small as they have gotten, they shouldn't be $3 a cookie.
Wilma Sconyers
My dear friend left me a few Easter Cookies at my door as a surprise. THE BEST EVER😍. She had gotten a big gift tin and she shared. Not too sweet, or too soft, or hard and great flavor!! They're amazing!
Denise Bell
I bought 2 dozen for $40 so that I could get the 12 dozen shamrock cutouts for free. What a mistake. These shamrock cutouts are stale and plain NASTY!! The icing is also stale and nasty! I will NEVER waste my hard earned money for such expensive cookies that are subpar to say the least. This company is really bold to charge so much, but provide so little in terms of freshness and taste. NEVER AGAIN!!!!
Jaiden Lanz
I would give zero stars if I could. I am very upset with Cheryl’s cookies. I Purchased a bucket of Christmas cookies November 21 to be delivered on December 18 to my husband’s work. They had a month to make sure these cookies could be delivered on time. December 18 comes around, Not delivered. December 19 comes around, And I was told by customer service that the cookies were delivered after my husband had already left work. December 20 comes around, my husband goes to work and is walking all over from warehouse to warehouse trying to locate these “delivered” Cookies that Cheryl told me were delivered. For me to find out that the cookies are still in transit and will not be delivered on December 20th. It does not even have a delivery date. My husband is now done working for the rest of the year, and works an hour away, so by the time the cookies will be found (if they ever get delivered), the cookies will be bad. I requested a refund and what I got was “we will give you a shipping refund”. No this is ridiculous I spent over $50 on my order for it to sit and rot and not be delivered on the day I ordered it to be delivered. I will never buy from Cheryl’s cookies again, and if you don’t want this to happen to you, I would highly recommend that you don’t either.
These cookies remind me of Lofthouse cookies from the grocery store. I was not impressed.
Food: 1
Chris Baker
Ordered Halloween cookies October 13th they still haven’t arrived. While we call them they keep saying it’s out for delivery. They don’t seem to have a care for customers. Bad people and place!
Food: 1
Service: 1
Recommended dishes: Cookie Bouquet
Connie Peterson
I ordered 5 dozen different Halloween cookies and a personalized gift card on line for my grandkids. They shipped each dozen separately rather then as a gift in one box with the card. So ridiculous!! No wonder the shipping fee was $26.99! Outrageous, never again!!
Service: 1
Zeke Mcjezzable
Im not the biggest fan of sugar cookies but the customer service was 5 stars in of itself.
Atmosphere: 5
Food: 5
Service: 5
Brehanna Jordan
I ordered online. I wasn't able to come to the store and get my fix because I had a plane to catch
Kid-friendliness: It's kid friendly. Simply just watch your kid. The store isn't HUGE and it will get crowded quickly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Butter Pecan, Cheryl's Signature Create Your Own Assortment Box
The literally sold me a frozen cookie. Im not sure if they think they can offer sub par treatment but that is ridiculous!!! Ridiculous.
Cheryl's was great ,I got my family some Thanksgiving cookies and I know they will enjoy them as always !!!
Traveled all the way from Florida to enjoy a hometown favorite, Cheryl’s Cookies, and they did not disappoint! Every cookie and cake was fresh, delicious, and individually packed as sweet sharable gifts for my team, friends and family!!!
Cheryl’s Cookies store associates and leadership are always topnotch. They even referred us to their next store neighbor so we could grab freshly brewed coffee before we got back on the road. These two should definitely do some “Cookies and Cream” collabs this holiday season… just saying. Thanks for making my trip to Cheryl’s Cookies “the original store” at Columbus Easton so extra special.
Stopped in this location on Saturday while on vacation this past week. The staff was so friendly and very helpful. We ate some of the cookies that night and went back on Sunday before going home to get more.
Love Cheryl’s cookies! This store showed me they had more than cookies 🤣🤌🏽.
Cookies are always so moist, soft, chewy, and flavorible. Came in during a sale that was pick a dozen cookies of your choice and get a dozen of 1 flavor for free. 24 cookies for $30? Yeah, sold! Def come if you got a sweet tooth.
The cookies are good, but they shrunk them. The cookie used to fill up the plastic wrap that it's in. As small as they have gotten, they shouldn't be $3 a cookie.
My dear friend left me a few Easter Cookies at my door as a surprise. THE BEST EVER😍. She had gotten a big gift tin and she shared. Not too sweet, or too soft, or hard and great flavor!! They're amazing!
I bought 2 dozen for $40 so that I could get the 12 dozen shamrock cutouts for free. What a mistake. These shamrock cutouts are stale and plain NASTY!! The icing is also stale and nasty! I will NEVER waste my hard earned money for such expensive cookies that are subpar to say the least. This company is really bold to charge so much, but provide so little in terms of freshness and taste. NEVER AGAIN!!!!
I would give zero stars if I could. I am very upset with Cheryl’s cookies. I Purchased a bucket of Christmas cookies November 21 to be delivered on December 18 to my husband’s work. They had a month to make sure these cookies could be delivered on time. December 18 comes around, Not delivered. December 19 comes around, And I was told by customer service that the cookies were delivered after my husband had already left work. December 20 comes around, my husband goes to work and is walking all over from warehouse to warehouse trying to locate these “delivered” Cookies that Cheryl told me were delivered. For me to find out that the cookies are still in transit and will not be delivered on December 20th. It does not even have a delivery date. My husband is now done working for the rest of the year, and works an hour away, so by the time the cookies will be found (if they ever get delivered), the cookies will be bad. I requested a refund and what I got was “we will give you a shipping refund”. No this is ridiculous I spent over $50 on my order for it to sit and rot and not be delivered on the day I ordered it to be delivered. I will never buy from Cheryl’s cookies again, and if you don’t want this to happen to you, I would highly recommend that you don’t either.
Atmosphere: 1
Service: 1
Restaurantji Recommends
These cookies remind me of Lofthouse cookies from the grocery store. I was not impressed.
Food: 1
Ordered Halloween cookies October 13th they still haven’t arrived. While we call them they keep saying it’s out for delivery. They don’t seem to have a care for customers. Bad people and place!
Food: 1
Service: 1
Recommended dishes: Cookie Bouquet
I ordered 5 dozen different Halloween cookies and a personalized gift card on line for my grandkids. They shipped each dozen separately rather then as a gift in one box with the card. So ridiculous!! No wonder the shipping fee was $26.99! Outrageous, never again!!
Service: 1
Im not the biggest fan of sugar cookies but the customer service was 5 stars in of itself.
Atmosphere: 5
Food: 5
Service: 5
I ordered online. I wasn't able to come to the store and get my fix because I had a plane to catch
Kid-friendliness: It's kid friendly. Simply just watch your kid. The store isn't HUGE and it will get crowded quickly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Butter Pecan, Cheryl's Signature Create Your Own Assortment Box
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