Chili's Grill & Bar
3675 W Granville Rd, Columbus
(614) 761-2101
Recent Reviews
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This restaurant has been a low performer for well over a year. It's only half full and there are 4 groups waiting to be seated. Our party asked for a booth - we were told that may not be possible.
Staffing may be an issue, but management is clearly doing nothing to fix the problems with this restaurant.
I highly recommend you go almost anywhere else in the Marysville area.
Food was OK. Service was OK. Do not like that the women's room was out of order and everyone has to use the men's room. Would be really uncomfortable if a man was in there or came in there and used the urinal along the wall. Seems really unsafe for younger girls.
I would honestly only come here for the Mozzarella sticks. The steak to my fajita platter was TERRIBLE. Worse steak I've ever had. And everything just tasted like the grill. NOW THOSE MOZZARELLA STICKS, especially the Nashville SOOOOOOOO DELICIOUS.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Triple Dipper Hot Mozzarella Sticks Southwestern Egg Rolls Honey Chipotle Chicken Crispers
Food tasted freezer bunt and made me and my family all feel ill.
Food: 1
Served on 2/13/25 : So much has changed with their food (like many places) over the years and the quality has gone down hill.
We tried to give them another shot since we haven’t ordered in many moons well our food was mediocre at best.
I’m pretty bummed about it.
I used to love the chicken bacon quesadilla… they used to serve it with a side of southwest sauce and now it’s just served with regular ranch. The bacon potato soup has a processed/microwave heat and eat taste.
My son said the double order of Nashville hot motz sticks are “‘mid”.
Overall we rate our food 6/10.
Man oh man it makes me regret taking pre-pandemic quality for granted. This used to be one of my favorite casual joints.
Food: 3
Fries were cold when I picked up order
Atmosphere: 5
Food: 3
Service: 5
My husband and I decided to stop in since it's been about 10 years since we last visited. We arrived around 2p for a late lunch. The food was really delicious, we had the triple dipper appetizer with Nashville hot cheese sticks, honey chipotle chicken, and the southwestern egg rolls. The cheese sticks were the best my husband liked it all being vegetarian I couldn't eat the other two items. For our entrees I had the veggie sants fe burger, it was amazing with so many flavors and the jalapenos were a nice added heat. My husband had the bacon ranch burger, it was 2 smash burger patties with 6 pieces of bacon. We both ate half our entrees and took the rest to go everything was so good. I also tried the Don Julio Margarita and it was great. Our service was a tad slow and our waiter couldn't remember things and his device wasn't working properly. However, the bathroom was disgusting, the stalls weren't clean and the soap dispensers were broken along with hair and who knows what on the counter. So I'd eat the food but skip using their bathroom. We may have arrived at an off time after a bigger lunch rush so we will be back to try it again.
Vegetarian options: There is a black bean burger and salad but no other vegetarian options unless you eat shrimp or
Parking: We drove around to find parking and arrived around 2pm.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chili's Secret Sauce Burger
Good is good only thing is we need to wait for your food to be served for a long time.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips & Salsa, Chicken Fajitas, Soup, Chicken Crispers, Fries, Salad, Burger, Hamburger
I see why they're always so busy!
Atmosphere: 3
Food: 4
Service: 5
Ordered a triple dipper online, they down my tenders in sauce and then put all of my food in a single container. Everything was covered in sauce making it inedible. It's common sense and consideration not to put all food into one container if an order has 3 separate items and only one of which is supposed to be sauced. Horrible customer service. 9/10 I eat in restaurant but I won't be back after this.
Food: 1
Service: 1
Restaurantji Recommends
Great gathering eatery for friends...family.
The don't seem to handle money. You pay via a kiosk on table. So if you are with a group you look on it and click the item you had and pay. But I believe they will split manually if needed.
Can easily spend more than you intended.
With just myself $52. I did order chips and salsa for tge table but wowza lol
I did get full on the chips, salsa and queso so I did not enjoy/finish my trio fajita's. Slight taste can have a little more seasoning.
Had the Titos punch is was ok too.
Atmosphere: 4
Food: 4
Service: 4
We enjoy this Chili's, God service, well established menu
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp Fajitas
Ate it two weeks ago and I’m still thinking about those Nashville hot mozz. Have to get it if you go!
Atmosphere: 4
Food: 4
Service: 4
My mom got her order and it was wrong then she got found HAIR in her food THEN the manager and staff proceeded to be rude
Atmosphere: 1
Food: 1
Service: 1
First time trying this place and the food was good however server we got was not. After we got our food she never checked on us. We wanted dessert couldn’t even order that, also needed a box , I got up to get it myself I thought maybe she’s super busy running around no she was on her phone near her station. Will be back for the food hoping to get a different server
Food: 5
Service: 1
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