I’m leaving a review because as I’m ordering my food I asked Bill who was at the register at the time for vinaigrette. He gives me two I said can you charge me for another one so I can have three he basically says no they are for the salads only I said OK so are you telling me I gotta buy a bowl of lettuce in order for me to get more vinaigrette? He’s basically like yes with a nod but another bowl that I’m not gonna eat JUST so I can get two vinaigrettes so I’m leaving this review because I hope someone above him or even if his same position Sees this and know how ignorant & inconsiderate it was to charge me 9$ some change for a whole new bowl just to get another vingerette instead of à la carte me a dollar and some change for vinaigrette. I never said I wouldn’t pay I even offered. I will also be sending an email to corporate showing both of my receipts & again I hope this reaches the store manager or someone in management.
Andrew Henderson
Came in and ordered the meal that I quite literally order almost every day...
Bowl with chicken + carne asada. Double meat (so one full portion of each protein)
Get to the register. New blonde never seen before (I literally come almost every day) and an charged for ordering a DOUBLE carne asada bowl. So let's just ignore that I literally didn't even order that. And an told I'm being charged for double carne asada. Because the asada costs more, so their charging me the higher of the two proteins. When I literally don't even have that as my order in the bowl I'm about to eat....
So let's get this correct. I have to pay more money for something I haven't ordered. And am not about to eat. Because why again? Because that's somehow their policy they claim? So chipotle just charging people extra money for what their not about to eat? 😂😂😂 Can't make this up lol.
So here's a photo of the receipt and clearly the chicken in my bowl which somehow I don't have to pay for because the chicken is. Cheaper than carne asada. So they just decided to double charge me for the more expensive option? 😂😂😂
Atmosphere: 1
Food: 1
Service: 1
Amina Sowers
This is the ONLY Chipotle I’ve been to that isn’t stingy with the food when I order through mobile or delivery. My order is perfect every time!
Stafford k. Lipscomb II
It's chipotle!
Atmosphere: 4
Food: 4
Service: 4
Kevin B
I wait 45 minutes for a bowl…
Atmosphere: 1
Service: 1
Vené Venter
Waited very long, the line was out the door. All because they were out of chicken and it was dinner time. Also, want to add that there was food burning on the grill. We waited 40 minutes, I won’t be coming back here
Matt Heinzman
Stopped in for lunch around 1:30 and everything was excellent. All the food looked very fresh and it all tasted so good. The staff were exceptionally nice and very accommodating. The dining room was also very clean. I’d drive clear from grove city to eat at this location again because all the ones there are horrible. Keep up the great work here!
Atmosphere: 5
Food: 5
Service: 5
Whitney Buskirk
It can’t really be that difficult to make decent food, right? How do they even serve stuff like this?
The carne asada is so chewy it isn’t even possible to eat this mess. $20 wasted.
Atmosphere: 1
Food: 1
Service: 1
Michelangelo B
It's was a line people waiting to get served. I only get 30 minutes for my break.... So I left.... and my job kept calling me .. SMH .... CN get ma peace of mind ... My happy pills aren't working for some reason.... I need a new mental health 💊 people are getting on my nerves ..
Atmosphere: 1
Food: 1
Service: 1
Mitchell Guist
For some reason they always have two people at the register standing around and talking while one person works the food line.
Slow serve always understaffed. Would rate worst chipotle in all of Columbus & surrounding areas.
Atmosphere: 1
Food: 1
Service: 1
angelina Brooke
the food was all stale and hard including the chicken. it was inedible
Atmosphere: 3
Food: 1
Service: 4
Owen Adkins
Came in as they were opening and they handled the rush perfect with perfect quality food
Atmosphere: 5
Food: 5
Service: 5
Connor Phillips
9/10 they never EVER have steak ready to be prepared it’s always 15 min before it’s ready and by that point I’m ready to go somewhere else. Take more time to get what is needed ready.
Atmosphere: 3
Food: 2
Service: 3
Chloe
My bowl was pretty much filled with rice it was insane. Especially delicious with all the hair in my food too. I found hair in my food twice.
I’m leaving a review because as I’m ordering my food I asked Bill who was at the register at the time for vinaigrette. He gives me two I said can you charge me for another one so I can have three he basically says no they are for the salads only I said OK so are you telling me I gotta buy a bowl of lettuce in order for me to get more vinaigrette? He’s basically like yes with a nod but another bowl that I’m not gonna eat JUST so I can get two vinaigrettes so I’m leaving this review because I hope someone above him or even if his same position Sees this and know how ignorant & inconsiderate it was to charge me 9$ some change for a whole new bowl just to get another vingerette instead of à la carte me a dollar and some change for vinaigrette. I never said I wouldn’t pay I even offered. I will also be sending an email to corporate showing both of my receipts & again I hope this reaches the store manager or someone in management.
Came in and ordered the meal that I quite literally order almost every day...
Bowl with chicken + carne asada. Double meat (so one full portion of each protein)
Get to the register. New blonde never seen before (I literally come almost every day) and an charged for ordering a DOUBLE carne asada bowl. So let's just ignore that I literally didn't even order that. And an told I'm being charged for double carne asada. Because the asada costs more, so their charging me the higher of the two proteins. When I literally don't even have that as my order in the bowl I'm about to eat....
So let's get this correct. I have to pay more money for something I haven't ordered. And am not about to eat. Because why again? Because that's somehow their policy they claim? So chipotle just charging people extra money for what their not about to eat? 😂😂😂 Can't make this up lol.
So here's a photo of the receipt and clearly the chicken in my bowl which somehow I don't have to pay for because the chicken is. Cheaper than carne asada. So they just decided to double charge me for the more expensive option? 😂😂😂
Atmosphere: 1
Food: 1
Service: 1
This is the ONLY Chipotle I’ve been to that isn’t stingy with the food when I order through mobile or delivery. My order is perfect every time!
It's chipotle!
Atmosphere: 4
Food: 4
Service: 4
I wait 45 minutes for a bowl…
Atmosphere: 1
Service: 1
Waited very long, the line was out the door. All because they were out of chicken and it was dinner time. Also, want to add that there was food burning on the grill. We waited 40 minutes, I won’t be coming back here
Stopped in for lunch around 1:30 and everything was excellent. All the food looked very fresh and it all tasted so good. The staff were exceptionally nice and very accommodating. The dining room was also very clean. I’d drive clear from grove city to eat at this location again because all the ones there are horrible. Keep up the great work here!
Atmosphere: 5
Food: 5
Service: 5
It can’t really be that difficult to make decent food, right? How do they even serve stuff like this?
The carne asada is so chewy it isn’t even possible to eat this mess. $20 wasted.
Atmosphere: 1
Food: 1
Service: 1
It's was a line people waiting to get served. I only get 30 minutes for my break.... So I left.... and my job kept calling me .. SMH .... CN get ma peace of mind ... My happy pills aren't working for some reason.... I need a new mental health 💊 people are getting on my nerves ..
Atmosphere: 1
Food: 1
Service: 1
For some reason they always have two people at the register standing around and talking while one person works the food line.
Restaurantji Recommends
Slow serve always understaffed. Would rate worst chipotle in all of Columbus & surrounding areas.
Atmosphere: 1
Food: 1
Service: 1
the food was all stale and hard including the chicken. it was inedible
Atmosphere: 3
Food: 1
Service: 4
Came in as they were opening and they handled the rush perfect with perfect quality food
Atmosphere: 5
Food: 5
Service: 5
9/10 they never EVER have steak ready to be prepared it’s always 15 min before it’s ready and by that point I’m ready to go somewhere else. Take more time to get what is needed ready.
Atmosphere: 3
Food: 2
Service: 3
My bowl was pretty much filled with rice it was insane. Especially delicious with all the hair in my food too. I found hair in my food twice.
Atmosphere: 1
Food: 1
Service: 1
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