The cashier gave me a $5 bill that was ripped in half. Folded it in with the other bills so I wouldn't notice. That was sneaky and that was my 1st and last time going there. Very deceiving!
Atmosphere: 1
Food: 1
Service: 1
Ari Abramczyk
Stale, old chips. Extremely small Portions of meat and Guac for my pick up order.
Atmosphere: 3
Food: 2
Service: 5
J F
9 times out of 10 the chips are over done, staff knows its a bad batch and they bag and sell them anyways. This store was good in 2022-2023 , but 2024 and 2025 it's not so much.
Cole Steele
Why do I pay full price for 1/3rd the food?
This location is always behind no matter if you are there before, after, or during a rush. I understand they are downtown and it gets crowded but what is the excuse when it is light? The food is never on time when you preorder, almost no food in your order, music is so loud you can't eat in, so many other problems with this location. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Zach
Avery had amazing service and made an amazing burrito!
Atmosphere: 5
Food: 5
Service: 5
Kelsey Profio
Do not order pick up from this location unless you want to waste 45 minutes of your life.
Artistry by Alex
In from out or town for a concert and Chipotle isn't by any means something new for me but something I'd normally have to drive like 30inutes for- so was looking forward to a nice bowl from here. Yall why was the rice COMPLETELY uncooked XD crap was hard as rocks
Atmosphere: 3
Food: 1
Service: 3
Andesha Montgomery
I just went to Chipotle before work in the area and I got a steak bowl and the new fresh white rice was uncooked and crunchy. I just spent $12 for a bowl I couldn't eat. I had to scrape the toppings and meat off to eat something before my shift. I tried to call but it doesn't give an option to tell anyone which means the person behind me got the same thing. The company needs to fix that issue because it was already too late for me to walk back up there and tell them I'm person.
Atmosphere: 3
Food: 1
Service: 3
jae
Had the best time at this location!! Who ever was working front cashier and making burritos Sep. 9 Tuesday 2:20PM YALL ROCK!!! You guys did a great job running the show. Give these two a bonus!
Atmosphere: 4
Food: 5
Service: 5
Parker Crook
My online order was late and the Adobo ranch cup had barely anything in it. Other than that it was fine.
Stood there waiting to get my online order for pickup and every single one of the workers ignored my existence until I said loudly EXCUSE ME. Y'all need to either move the pickup orders or ensure someone is actually going to do their JOB. Would not recommend this location. Should be shut down. None of the workers want to work anyway.
Atmosphere: 1
Food: 3
Service: 1
Ryan Riffle
Stopped by to grab some lunch and the food was not bad, fairly standard experience outside of the employees appearing incredibly inconvenienced for me simply ordering food. However, the chips were both stale and undercooked. We went to inquire about them and the employee mentioned they were at least a day old and gave us a second bag of equally stale and undercooked chips. That was fairly disappointing, when I was an employee at Chipotle we made the chips daily. I guess they have done away with that at this restaurant or maybe they just want to cut corners on quality to save a few bucks.
Atmosphere: 3
Food: 3
Service: 4
Sunil D
The food at this restaurant was quite good and the prices for same were quite reasonable.The decor,layout and atmosphere however were below average.All in all worth trying the food again
Aust
Got charged for guac and 2 tortillas when i got neither. Machine crashed and instead if just waiting they told me i had to pay cash. Id recommend not hiring the bottom of the barrel if a register is too much to handle.
Atmosphere: 1
Food: 4
Service: 1
Austin Wilson
Got charged for guac and 2 tortillas when i got neither. Machine crashed and instead if just waiting they told me i had to pay cash. Id recommend not hiring the bottom of the barrel if a register is too much to handle.
The cashier gave me a $5 bill that was ripped in half. Folded it in with the other bills so I wouldn't notice. That was sneaky and that was my 1st and last time going there. Very deceiving!
Atmosphere: 1
Food: 1
Service: 1
Stale, old chips. Extremely small
Portions of meat and Guac for my pick up order.
Atmosphere: 3
Food: 2
Service: 5
9 times out of 10 the chips are over done, staff knows its a bad batch and they bag and sell them anyways. This store was good in 2022-2023 , but 2024 and 2025 it's not so much.
Why do I pay full price for 1/3rd the food?
This location is always behind no matter if you are there before, after, or during a rush. I understand they are downtown and it gets crowded but what is the excuse when it is light? The food is never on time when you preorder, almost no food in your order, music is so loud you can't eat in, so many other problems with this location. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Avery had amazing service and made an amazing burrito!
Atmosphere: 5
Food: 5
Service: 5
Do not order pick up from this location unless you want to waste 45 minutes of your life.
In from out or town for a concert and Chipotle isn't by any means something new for me but something I'd normally have to drive like 30inutes for- so was looking forward to a nice bowl from here. Yall why was the rice COMPLETELY uncooked XD crap was hard as rocks
Atmosphere: 3
Food: 1
Service: 3
I just went to Chipotle before work in the area and I got a steak bowl and the new fresh white rice was uncooked and crunchy. I just spent $12 for a bowl I couldn't eat. I had to scrape the toppings and meat off to eat something before my shift. I tried to call but it doesn't give an option to tell anyone which means the person behind me got the same thing. The company needs to fix that issue because it was already too late for me to walk back up there and tell them I'm person.
Atmosphere: 3
Food: 1
Service: 3
Had the best time at this location!! Who ever was working front cashier and making burritos Sep. 9 Tuesday 2:20PM YALL ROCK!!! You guys did a great job running the show. Give these two a bonus!
Atmosphere: 4
Food: 5
Service: 5
My online order was late and the Adobo ranch cup had barely anything in it. Other than that it was fine.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Stood there waiting to get my online order for pickup and every single one of the workers ignored my existence until I said loudly EXCUSE ME. Y'all need to either move the pickup orders or ensure someone is actually going to do their JOB. Would not recommend this location. Should be shut down. None of the workers want to work anyway.
Atmosphere: 1
Food: 3
Service: 1
Stopped by to grab some lunch and the food was not bad, fairly standard experience outside of the employees appearing incredibly inconvenienced for me simply ordering food. However, the chips were both stale and undercooked. We went to inquire about them and the employee mentioned they were at least a day old and gave us a second bag of equally stale and undercooked chips. That was fairly disappointing, when I was an employee at Chipotle we made the chips daily. I guess they have done away with that at this restaurant or maybe they just want to cut corners on quality to save a few bucks.
Atmosphere: 3
Food: 3
Service: 4
The food at this restaurant was quite good and the prices for same were quite reasonable.The decor,layout and atmosphere however were below average.All in all worth trying the food again
Got charged for guac and 2 tortillas when i got neither. Machine crashed and instead if just waiting they told me i had to pay cash. Id recommend not hiring the bottom of the barrel if a register is too much to handle.
Atmosphere: 1
Food: 4
Service: 1
Got charged for guac and 2 tortillas when i got neither. Machine crashed and instead if just waiting they told me i had to pay cash. Id recommend not hiring the bottom of the barrel if a register is too much to handle.
Atmosphere: 1
Food: 4
Service: 1
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