Chipotle Mexican Grill

401 N Front St, Columbus
(614) 228-5488

Recent Reviews

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Sunil D

The food at this restaurant was quite good and the prices for same were quite reasonable.The decor,layout and atmosphere however were below average.All in all worth trying the food again

Aust

Got charged for guac and 2 tortillas when i got neither. Machine crashed and instead if just waiting they told me i had to pay cash. Id recommend not hiring the bottom of the barrel if a register is too much to handle.

Atmosphere: 1

Food: 4

Service: 1

Dorish Daviso

First of all Big Shoutout to the Manager/Cashier Jackson for at the least making my experience pleasant as I paid for my order the other lady/manager in the line had no problem reminding me of the price about 😫 smh. So I went to chipotle for lunch and didn’t want to do too much so I opted for tacos. I usually get a bowl or burrito but again it’s my lunch time and I did not want to do to much. Apparently there’s a build your own tacos and a kids meal or something of the sort. When I asked about it I got no response and a few ugly looks as if I wasn’t supposed to be asking what was asking. Finally a younger guy with dreads can to assist me and explained briefly however there was still confusion on the topings(Pico, sauce cheese etc) The manager lady who’s picture is attached below seemed a bit frustrated of my question to the point I just scraped my order and went with a burrito. I didn’t want to inconvenience anyone but the staff had no problem inconveniencing me. Long story short I’ll be looking into other lunch options because a light lunch at chipotle is apparently unheard of smh. The guy with dreads was also very polite and courteous.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chips, Chicken Burrito

Taylor Simon

Every time I go in there I get the same thing and the prices always change. I got a large side of chicken and the sales associate came down the line after the side was made, reopened it and poured out some of the chicken. I informed her that I wanted a large side and she told me it counts as a double. I said that’s fine and she didn’t refill it. I told her to refill it and she ignored me and walked out. Then when I get to the register the pricing is suddenly 3 times the amount I paid the day prior. The service is terrible. Then when I asked to speak with someone about it, the cashier lied and said he was the manager. So I grabbed a card and you guessed it, he was not the manager.

Atmosphere: 5

Food: 5

Service: 1

Jenn Lattanzio

I asked if they would make me a quesadilla and they did with no hesitation. It was super good!! Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

Cristina D

So busy but I ordered ahead and it was ready on time (I ordered 10 minutes early) — they were cranking out orders like crazy. It tastes good and was a 5 minute walk from the convention center.

Atmosphere: 5

Food: 5

Service: 5

Raven Lynch

I went here with a friend on our lunch break today in person and I asked for a Barbacoa bowl with the tortilla on the side and the to go lid, I got a bowl with about half a scoop of rice and literally 2 tiny pieces of Barbacoa before my bowl was slid down to the next person. I didn’t even bother asking for the tortilla or lid bc I knew this wouldn’t be worth my money. All the rest of the toppings portions were tiny as well, even the cheap things like lettuce - literally just a pinch. The bowl wasnt even full, which is usually the case at other chipotles, even if they skimp on protein they load you up with veggies. Also I asked for the grilled veggies which were raw and just HUGE chunks of bell pepper barely cut up. They asked if I wanted chips or a drink and I said only a drink and they tried to charge me for both before I caught it. Would not go to this location again.

Food: 1

Service: 1

Cindy Osborne

The employees are always rude, ordered a kids meal.. only got sour cream and the shells but no chicken or fajitas. was with a friend and they said they didn't even have her order even though the app said ready for pickup.

Atmosphere: 1

Food: 3

Service: 1

Garrik Kaufman

Quick. Easy. Not busy at all. They were just really loud behind the counter while I was eating

Vegetarian options: Sofritas are real good

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Bowl, Chips, Burrito

li vicky

My son loves Chipotle and eats there more than twice a week on average. However, this location was the worst we’ve ever tried – the portions were small, the food was overly salty, and the rice was almost raw. Very disappointing, and we will definitely not be coming back to this location.

Food: 1

Recommended dishes: Bowl

Anthony DiMaria

It’s surprisingly friendly for a chipotle in a city, but it’s still the kinda mediocre service you get from chipotle

Ashley Arick

Staff was super friendly, and the food was amazing ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

Betty D

Great portion sizes. The employees make orders fast and I like that they keep mobile orders in their kitchen to alleviate potential food theft. I would recommend anyone to enjoy a burrito bowl takeout for lunchtime. There were plenty of seats avaliable when I visited too. The chicken burrito bowl was better seasoned than the carnitaw bowl

Atmosphere: 5

Food: 5

Service: 5

David Harding

We tend to order from there working downtown, each of got sick after eating certain food from there. After feeling better went to discuss it with their manager, very unprofessional to say the least. Will not return to this establishment or brand. Seem they need to revamp their team in order to save the brand and their location.

Food: 1

Service: 1

Recommended dishes: Bowl

columbuso643

I ordered from this location online and they canceled my order after waiting nearly an hour. There was no indication as to why. I tried calling, no one answered, and the memory is full on their voicemail box. Wtf.

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