Staff is amazing. Only chipotle that I door dash from and instead of not taking care of the door dash orders. The staff goes above and beyond. Wether it's for dine-in, carryout, or delivery, food quality, staff and cleanliness is perfect.
Atmosphere: 5
Food: 5
Service: 5
Todd Chastain
Very busy location. Located on campus but usually fast and good service. What one would expect for osu location.
Atmosphere: 2
Food: 4
Service: 4
Jamie Baisden
eric and jordan are the best appreciate you guys! sekiou is the fastest sweeper in the city
Atmosphere: 5
Food: 5
Service: 5
Alexis Hackworth
Worst chipotle in downtown. You ask for a side & it’s barely full, but then charge you for the full side. Everyone always has an attitude, usually 3 people working & no one’s even doing anything & it will be 10 minutes before they even start making ur bowl. Worst service ever and the people are even worse
Atmosphere: 1
Food: 1
Service: 1
Max McMunn
Young lady serving burritos was very polite and detail oriented. You don’t see that kind of service these days, reminds me of the early 2000s.
Atmosphere: 4
Food: 5
Service: 5
Kathy Croce
I ordered food for lunch from this location, and had it delivered. The order was wrong, the meat was fatty. I was given black beans instead of the fajita vegetables. A tiny amount of salsa. Very disappointed.
Bryn Shoda
This wasn't the worst chipotle experience I've had, but it will certainly be my last. Their terrible customer service AI was no help after we wasted over an hours waiting on an order only for it to be cancelled with zero explanation. Eat local, at least they'll answer the phone.
Atmosphere: 1
Food: 1
Service: 1
W
Ordered through their website for delivery. A full half hour after the original estimated delivery time the order was cancelled, no explanation and no real customer service. DO NOT ORDER DELIVERY.
Service: 1
Eaglefan
Forgot my burrito in my doordash order, even though it said it in the receipt
Atmosphere: 1
Food: 1
Service: 1
Joel Brandon
I was shaking racked with a fever and chills and just wanted to grab a quick burrito from close by. They locked the door fifteen minutes early, only willing to serve me if I was DoorDash. It takes five minutes to make the burrito. I already hated this place from the attitude, “Hey, how’s it going? What do YOU want?” The amount of pain I went through shaking with a fever just trying to use the restaurant only to be turned away because they wanted to close early. Let it be known it’s not the employees fault clearly management has made their working conditions so unfair, unpleasant that the employees actively hate the environment. Terrible.
They are always low on fajitas, not enough prep, and there's always cops lurking around.
Corey Sears
I’ve had raw rice in my burrito 3 times. Just never again. Trust me and go to brewery district location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
Abigail Demetriades
Literally never order from a food delivery app from this store. They will give you old food and leave out half of your ingredients and sides.
Atmosphere: 1
Food: 1
Service: 1
Nene Dieye
the fajitas are never cut or cooked properly. i don’t know what lazy worker they have doing they cutting but please get somebody else to do it, it’s getting ridiculous.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chips
Codie Garee
One of the better Chipotles in Columbus. Staff is friendly and they keep the place pretty clean. The line also moves pretty quick as compared to the one on campus further up high street and the one near Nationwide.
Parking: There's a parking lot behind the building off 2nd. It's shared and there's only a few free spots for Chipotle. Otherwise you have to pay for on street parking.
Kid-friendliness: It's a friendly atmosphere but can get rather busy sometimes, so keep the kiddos close, but even the homeless are kind and aren't weirdos, so you don't gotta worry too much.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Bowl with Steak, Steak, Chips, Quesadilla, Tortilla on the Side
Staff is amazing. Only chipotle that I door dash from and instead of not taking care of the door dash orders. The staff goes above and beyond. Wether it's for dine-in, carryout, or delivery, food quality, staff and cleanliness is perfect.
Atmosphere: 5
Food: 5
Service: 5
Very busy location. Located on campus but usually fast and good service. What one would expect for osu location.
Atmosphere: 2
Food: 4
Service: 4
eric and jordan are the best appreciate you guys! sekiou is the fastest sweeper in the city
Atmosphere: 5
Food: 5
Service: 5
Worst chipotle in downtown. You ask for a side & it’s barely full, but then charge you for the full side. Everyone always has an attitude, usually 3 people working & no one’s even doing anything & it will be 10 minutes before they even start making ur bowl. Worst service ever and the people are even worse
Atmosphere: 1
Food: 1
Service: 1
Young lady serving burritos was very polite and detail oriented. You don’t see that kind of service these days, reminds me of the early 2000s.
Atmosphere: 4
Food: 5
Service: 5
I ordered food for lunch from this location, and had it delivered. The order was wrong, the meat was fatty. I was given black beans instead of the fajita vegetables. A tiny amount of salsa. Very disappointed.
This wasn't the worst chipotle experience I've had, but it will certainly be my last. Their terrible customer service AI was no help after we wasted over an hours waiting on an order only for it to be cancelled with zero explanation. Eat local, at least they'll answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Ordered through their website for delivery. A full half hour after the original estimated delivery time the order was cancelled, no explanation and no real customer service. DO NOT ORDER DELIVERY.
Service: 1
Forgot my burrito in my doordash order, even though it said it in the receipt
Atmosphere: 1
Food: 1
Service: 1
I was shaking racked with a fever and chills and just wanted to grab a quick burrito from close by. They locked the door fifteen minutes early, only willing to serve me if I was DoorDash. It takes five minutes to make the burrito. I already hated this place from the attitude, “Hey, how’s it going? What do YOU want?” The amount of pain I went through shaking with a fever just trying to use the restaurant only to be turned away because they wanted to close early. Let it be known it’s not the employees fault clearly management has made their working conditions so unfair, unpleasant that the employees actively hate the environment. Terrible.
Service: 1
Restaurantji Recommends
They are always low on fajitas, not enough prep, and there's always cops lurking around.
I’ve had raw rice in my burrito 3 times. Just never again. Trust me and go to brewery district location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
Literally never order from a food delivery app from this store. They will give you old food and leave out half of your ingredients and sides.
Atmosphere: 1
Food: 1
Service: 1
the fajitas are never cut or cooked properly. i don’t know what lazy worker they have doing they cutting but please get somebody else to do it, it’s getting ridiculous.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chips
One of the better Chipotles in Columbus. Staff is friendly and they keep the place pretty clean. The line also moves pretty quick as compared to the one on campus further up high street and the one near Nationwide.
Parking: There's a parking lot behind the building off 2nd. It's shared and there's only a few free spots for Chipotle. Otherwise you have to pay for on street parking.
Kid-friendliness: It's a friendly atmosphere but can get rather busy sometimes, so keep the kiddos close, but even the homeless are kind and aren't weirdos, so you don't gotta worry too much.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Bowl with Steak, Steak, Chips, Quesadilla, Tortilla on the Side
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