Food depleted, old and unfresh. Just go elsewhere. Id give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Lmorningstar614
They never put any info out for what their food has in it. I'm on a strict diet of my lifestyle and to be honest it's always a hit and miss with this place depends on who it is. Depends on what you get on the amount and you pay a decent amount of money and most of the time you get the bottom end of the stick. I don't agree with that
Atmosphere: 1
Food: 1
Service: 1
Knot Kool
Was being polite and friendly but I guess I deserved rude service.
Service: 1
Hunter Lemaster
Staff is amazing. Only chipotle that I door dash from and instead of not taking care of the door dash orders. The staff goes above and beyond. Wether it's for dine-in, carryout, or delivery, food quality, staff and cleanliness is perfect.
Atmosphere: 5
Food: 5
Service: 5
Todd Chastain
Very busy location. Located on campus but usually fast and good service. What one would expect for osu location.
Atmosphere: 2
Food: 4
Service: 4
Jamie Baisden
eric and jordan are the best appreciate you guys! sekiou is the fastest sweeper in the city
Atmosphere: 5
Food: 5
Service: 5
Alexis Hackworth
Worst chipotle in downtown. You ask for a side & it’s barely full, but then charge you for the full side. Everyone always has an attitude, usually 3 people working & no one’s even doing anything & it will be 10 minutes before they even start making ur bowl. Worst service ever and the people are even worse
Atmosphere: 1
Food: 1
Service: 1
Max McMunn
Young lady serving burritos was very polite and detail oriented. You don’t see that kind of service these days, reminds me of the early 2000s.
Atmosphere: 4
Food: 5
Service: 5
Kathy Croce
I ordered food for lunch from this location, and had it delivered. The order was wrong, the meat was fatty. I was given black beans instead of the fajita vegetables. A tiny amount of salsa. Very disappointed.
This wasn't the worst chipotle experience I've had, but it will certainly be my last. Their terrible customer service AI was no help after we wasted over an hours waiting on an order only for it to be cancelled with zero explanation. Eat local, at least they'll answer the phone.
Atmosphere: 1
Food: 1
Service: 1
W
Ordered through their website for delivery. A full half hour after the original estimated delivery time the order was cancelled, no explanation and no real customer service. DO NOT ORDER DELIVERY.
Service: 1
Eaglefan
Forgot my burrito in my doordash order, even though it said it in the receipt
Atmosphere: 1
Food: 1
Service: 1
Joel Brandon
I was shaking racked with a fever and chills and just wanted to grab a quick burrito from close by. They locked the door fifteen minutes early, only willing to serve me if I was DoorDash. It takes five minutes to make the burrito. I already hated this place from the attitude, “Hey, how’s it going? What do YOU want?” The amount of pain I went through shaking with a fever just trying to use the restaurant only to be turned away because they wanted to close early. Let it be known it’s not the employees fault clearly management has made their working conditions so unfair, unpleasant that the employees actively hate the environment. Terrible.
Service: 1
Kelly
They are always low on fajitas, not enough prep, and there's always cops lurking around.
Always fast fast fast
Food depleted, old and unfresh. Just go elsewhere. Id give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
They never put any info out for what their food has in it. I'm on a strict diet of my lifestyle and to be honest it's always a hit and miss with this place depends on who it is. Depends on what you get on the amount and you pay a decent amount of money and most of the time you get the bottom end of the stick. I don't agree with that
Atmosphere: 1
Food: 1
Service: 1
Was being polite and friendly but I guess I deserved rude service.
Service: 1
Staff is amazing. Only chipotle that I door dash from and instead of not taking care of the door dash orders. The staff goes above and beyond. Wether it's for dine-in, carryout, or delivery, food quality, staff and cleanliness is perfect.
Atmosphere: 5
Food: 5
Service: 5
Very busy location. Located on campus but usually fast and good service. What one would expect for osu location.
Atmosphere: 2
Food: 4
Service: 4
eric and jordan are the best appreciate you guys! sekiou is the fastest sweeper in the city
Atmosphere: 5
Food: 5
Service: 5
Worst chipotle in downtown. You ask for a side & it’s barely full, but then charge you for the full side. Everyone always has an attitude, usually 3 people working & no one’s even doing anything & it will be 10 minutes before they even start making ur bowl. Worst service ever and the people are even worse
Atmosphere: 1
Food: 1
Service: 1
Young lady serving burritos was very polite and detail oriented. You don’t see that kind of service these days, reminds me of the early 2000s.
Atmosphere: 4
Food: 5
Service: 5
I ordered food for lunch from this location, and had it delivered. The order was wrong, the meat was fatty. I was given black beans instead of the fajita vegetables. A tiny amount of salsa. Very disappointed.
Restaurantji Recommends
This wasn't the worst chipotle experience I've had, but it will certainly be my last. Their terrible customer service AI was no help after we wasted over an hours waiting on an order only for it to be cancelled with zero explanation. Eat local, at least they'll answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Ordered through their website for delivery. A full half hour after the original estimated delivery time the order was cancelled, no explanation and no real customer service. DO NOT ORDER DELIVERY.
Service: 1
Forgot my burrito in my doordash order, even though it said it in the receipt
Atmosphere: 1
Food: 1
Service: 1
I was shaking racked with a fever and chills and just wanted to grab a quick burrito from close by. They locked the door fifteen minutes early, only willing to serve me if I was DoorDash. It takes five minutes to make the burrito. I already hated this place from the attitude, “Hey, how’s it going? What do YOU want?” The amount of pain I went through shaking with a fever just trying to use the restaurant only to be turned away because they wanted to close early. Let it be known it’s not the employees fault clearly management has made their working conditions so unfair, unpleasant that the employees actively hate the environment. Terrible.
Service: 1
They are always low on fajitas, not enough prep, and there's always cops lurking around.
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