Chipotle Mexican Grill
4489 N High St, Columbus
(614) 263-5547
Recent Reviews
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The server lauren charged me for the wrong meal, then was extremely rude when confronted. None of the meat was prepared and the line had to wait. Fajitas and corn were empty and staff did not want to replace them. Terrible experience and worst chipotle
Atmosphere: 1
Food: 1
Service: 1
This chipotle is a struggle. You will wait forever for a pick up order that was promised 20 mins prior. The place is a mess. I blame corporate 100%. greedy. Will never return to this location and will be hard pressed to go to any chipotle again
Atmosphere: 1
Food: 3
Service: 1
The ones in my home town are very hit and miss on if the meat with be good. But this one was great!
Atmosphere: 5
Food: 5
Service: 5
The lazy employees put up a handwritten sign that says “online orders only.”
Service: 1
Literally the worst chipotle I ever been. Customers waiting to pick up food sitting around waiting for 20 minutes while one white guy is the only one working. Race got nothing to do with it I’m just describing but black guys in the back just standing around looking like they doing nothing. One other person sweeping. Meanwhile multiple orders need to be filled I asked about mine and the one white dude said he would get it in a sec seems like everyone else expects him to do all the work while they screw around. Lady before me been sitting for least 20 minutes now she was sitting waiting when I got there. My food gonna be at least another 15 minutes at this rate. Worst experience ever. Please fire all these people except the white boy on shift right now. They all see us here waiting and choosing to not talk to customers. I haven’t yelled at anyone or anything I’m just waiting patiently while I wait forever for this food. Time is 3:28 pm on Sunday November 16.
Never mind update on the white boy he said I was next and then started working on other orders. Fire them all. They have attitudes now after I said something again.
Now 6 people have gone through the line before mine was even touched. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Great workers always wonderful attitudes, Food always good as hell.
Atmosphere: 5
Food: 5
Service: 5
Sat down outside after ordering and the music was loud. It was overwhelming. Two speakers pointed inward towards each other on opposite walls, making the cutout seating corner uncomfortably loud to sit in. My partner went back inside and politely asked the staff to turn the music down. They said “it was set a corporate standard”. No seeing the loudness for themselves, or turning it down temporarily. We were the only ones sitting outside. We had to move our table outside of the acoustic mess too eat. We moved it back when finished.
The bathrooms were not up to corporate standard.
Atmosphere: 2
Food: 3
Service: 2
This was the best shift I have been in yet Ray the general manager was so nice and upfront with us the atmosphere was Clean and the people were friendly. She made my food exactly how I wanted it I will be back.
Atmosphere: 5
Food: 5
Service: 5
The service is incredible and Meredith is one of the best workers here
Atmosphere: 5
Food: 5
Service: 5
This location is closest to my house, but I’m about to start going out of my way to a further location because this Chipotle is ALWAYS out of ingredients and the staff is typically rude about it. I went tonight and they were out of steak, fajita vegetables, guac, and chips. This is a very regular occurrence.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I would not recommend this location. They need a good manager.
I visited on 6/13/25 at around 8:15pm. Again they were out of everything but carnita and one order of steak that I had to get instead of chicken for my wife. It like going to McDonald's and there's no hamburger meat. The supervisor was kinda of rude. It's a shame because it used to be one of my favorites. Do better chipotle!!!!!
Food: 2
Service: 2
This is a good chipotle
Atmosphere: 5
Food: 5
Service: 5
They were out of cheese and the customer service was terrible.
Atmosphere: 1
Food: 1
Service: 1
Worst chipotle by far
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