Cold Stone Creamery

1089 Polaris Pkwy, Columbus
(614) 505-8999

Recent Reviews

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Lauren Knudsen

First off, the ice cream was delicious (and that is admittedly what you come here for :) Not runny, but still creamy and with great flavor. The downside to this location is that they have very little seating (indoor or outdoor) and the store was not as clean as I would have liked. It had smudges on the glass, some trash on the floor, and a broken ice cream cone on the sidewalk in front of the entrance. To give the benefit of the doubt, we visited on National Ice cream Day so perhaps they have been busy all day, but they certainly were not swamped when we stopped by.

Muthukumaran Devadass

Lots of quantities and varieties. Kids loved it..

Michael Angel Young

These products have outrageous amounts of allergens. Here is the list of the ice cream cake called midnight delight. 3)
Midnight Delight®
INGREDIENTS: CHOCOLATE ICE CREAM [Cream, Milk, Skim Milk, Sugar, Whey, Cocoa processed with Alkali, contains less than 1% of: Mono and Diglycerides, Guar Gum, Polysorbate 80, Cellulose Gum, Carrageenan], CHOCOLATE CAKE [Sugar, Enriched Bleached Wheat Flour (Wheat Flour, Niacin, Reduced Iron, Thiamine Mononitrate, Riboflavin, Folic Acid), Egg Whites, Soybean Oil, Eggs, Skim Milk, Cocoa processed with Alkali, Water, contains less than 2% of:
Leavening (Baking Soda, Sodium Acid Pyrophosphate, Monocalcium Phosphate), Whey, Propylene Glycol Mono and Diesters of Fats and Fatty Acids, Salt, Modified Tapioca Starch, Mono and Diglycerides, Natural and Artificial Flavor, Sodium Caseinate, Polysorbate 60, Modified Cornstarch, Wheat Starch, Guar Gum, Xanthan Gum, Sodium Stearoyl Lactylate, Soy Lecithin], CHOCOLATE FLAVORED GANACHE COATING [Powdered Sugar (Sugar, Corn Starch), Soybean Oil, Cocoa, Cocoa processed with Alkali, Coconut Oil, Soy Lecithin (emulsifier), Salt, Natural Flavor, Nonfat Milk], SEMISWEET CHOCOLATE [Sugar, Chocolate Liquor, Cocoa Butter, Butter Oil, Soy Lecithin, Natural Vanilla], FUDGE (High Fructose Corn Syrup, Sweetened Condensed Skim Milk (Skim Milk, Sugar, Corn Syrup), Hydrogenated Palm Kernel Oil, Cocoa processed with Alkali, Water, Corn Starch, Salt, Sugar, Mono and Diglycerides, Disodium Phosphate, Artificial Flavor, Xanthan Gum, Sodium Alginate), MILK AND WHITE CHOCOLATE CURL (Sugar, Cocoa Butter, Whole Milk Powder, Cocoa Mass, Whey Powder, Lactose, Skimmed Milk Powder,

Zac Collins

Absolutely great as always

Victoria “Vicki” Bondoc

Their ice cream concoctions are amazing!! I love the reese cup one. I think it's called peanut butter cup perfection. It is to die for!!

Chris Worthen

Took my family here and the ice cream was amazing but the service was even better! Made my 4 year old feel like the luckiest kid in the world!!

Amy Ivey

The bathroom looked like it has never been cleaned ever. The sink had a black film on it and the toilet was 1000x worse.floor had tissue and other clutter on it. (Today is a slow Monday bye the way)We will not be back makes me feel like what else is dirty. Keeping a clean bathroom in a restaurant speaks values.

Liberty Schultz

Got the Going Bananas for jello Pudding & no one lays a finger on my butterfinger. They both tasted awful, like old ice cream. The banana one was very fake and artificial tasting, and the other one had stale butterfinger in it. Way overpriced to be this gross. Definitely won’t be coming back.

Shaun Sweitzer

Excellent service!! Excellent tasting product and experience and price !!!! A+++ to this store!!! Very happy !

Atmosphere: 5

Food: 5

Service: 5

Saimeh Mohamad

Bad services, the people who work there are so rude and i hpoe no one buy from them ?

Baraa Anani

The people making the orders were extremely rude to my nieces and gave them the wrong order. When my niece told them she has the wrong flavor they made fun of her for no reason at all!!

Atmosphere: 1

Service: 1

SheIs TheHustle

Estella was horrible. When we walked it, it was two people. Estella and another girl who went to start prepping. Neither spoke as we entered. That was the red flag that should have turned us away. I smile, to Estella who acted as if she didn’t see it. Her response was are you ready in a cold manner. I asked for a moment as we reviewed the menu. The little one placed the order she ignored her, so I spoke up assuming she didn’t hear her. I hate to repeat several times that we wanted a regular waffle cone, even pointed at what we wanted. The only time she smiled is when she was checking out the lady’s boyfriend standing to next when she thought she had his eye. Once he didn’t smile, she looked him over and his girlfriend over. The attitude got worse once she realized I caught it. The girl and her boyfriend walked towards us. Estella must of thought this was her time to try again in the middle of her check-out. They turned to walk back to the other end when the other host started helping them. She smiled again at the man as he turned the other way and she decided to follow. I’m still waiting for my receipt. Once she realized he was completely ignoring her, she decided to ask me if I needed my receipt. I confirmed and said thank you. She still said nothing. I decided this is when I was going to leave my review. Checking out other reviews, I see having horrible customer service is nothing new for this place.

Atmosphere: 1

Food: 3

Service: 1

Slavica Milenkovski

Absolutely delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle, Cold Stone Creamery Creation in Hand

Braden Perkins

Irresistible Treats and Exceptional Service at Cold Stone CreameryMy recent experience at Cold Stone Creamery was absolutely delightful! The ice cream creations were not only delicious but also beautifully crafted right in front of me. The variety of flavors and mix-ins provided endless combinations, ensuring there's something for every palate.What truly stood out was the friendly and attentive staff. They made the ordering process enjoyable and were happy to offer recommendations. The atmosphere was lively, creating a fun and inviting place to indulge in a sweet treat.Whether you're a first-timer or a regular, Cold Stone Creamery is a must-visit for anyone craving a superb ice cream experience. The perfect blend of delectable desserts and excellent customer service makes this place a definite favorite.

Atmosphere: 5

Food: 5

Service: 5

Prince Singh

Ice cream does not taste right at this location, They do not believe in customer service either. Do not recommend this location.

Atmosphere: 1

Food: 1

Service: 1

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