When I first visited Cuppa Cha, I thought I knew what boba tea was. Turns out, I was wrong. Too many shops around Central Ohio cut corners with powders and shelf-stable shortcuts—but this place is the real deal. Every sip screams authenticity, crafted with care and top-quality ingredients.
Now, I find myself hooked—especially on their roasted oolong milk tea with extra boba. It’s rich, balanced, and unlike anything I’ve had before. Cuppa Cha doesn’t just serve tea; it elevates it.
If you think you’ve tried boba, come here and prepare to be proven wrong—in the best way possible.
Hannah Spangle
Usually love it, but I just got a drink and when I set down the cup the bottom split open and my drink poured all out on the floor, but other than a shoddily made cup the drinks r great
Tuzi Tang
Worst experience! I placed the order through Hungry Panda. It showed the order would be delayed for one hour. I tried to contact the store three times before requesting the refund. They just hang up my phone three times. Then someone contacted me to pick up the order and told me they hang up the phone because I was speaking Chinese. Ridiculous! The first call they started from 你好, and I followed with Chinese. For the last two calls, I used English but they hang up the phone directly.
Gfyi Xhinf
i had Bruce make my teas and he was the sweetest barista :) thank YOU Bruce!!! 🤍🤍
Sarah Lamme
Ordered for pickup, came into the shop after my pickup time and the order hadn’t started even though the store was empty. Wouldn’t be an issue if there wasn’t attitude from the employee.
Yousif Aldhahi
Goated owner, fire boba, and amazing experience. If you want to change your lives for the better, come here every day. 100/10
Tiffany Wu (Columbus)
The workers at this store are so nice. I was there with my daughter and friend and while we were waiting for my friend's drink order, the worker made a drink on the house and gave it to my daughter! Definitely recommend this place as my friend liked her mango sago drink and the free yakult lychee drink my daughter got was also very good
Ronaldo Adam
Got the Cuppa Cha milk tea and it was good! I usually stick with the basics and it didn’t let me down. Would definitely come back!
t h
I don’t like leaving bad reviews, I’ve been a server and know it’s tough out there, but when you order a brown sugar boba and it VERY clearly has no brown sugar and then they double down and insist you’re crazy for not believing them when they say that every single trace of the brown sugar has dissolved in the ~10 min from when the order was placed…
And then to have such horrible attitude and to keep belittling my question, and to top it off, even though I backed off and even told my friends who had just come in that the quality of the boba and tea was good, the employee still proceeded to harass me again as I was leaving and make it seem like I was dumb to think there wasn’t any brown sugar in my clearly brown sugar-less tea (hella white-looking tea and not a single speck of brown sugar syrup in any of the bottom crevices where it would naturally accumulate or on any of the interior lateral surfaces, a telltale sign of their deception).
Truly horrible experience, never going back and telling all of my coworkers and friends to steer clear too. Requested a full refund through the ordering service, would have left zero stars if I could have.
Zane Rash
Very good boba must getttt!!!!! Great customer Service and Very fast and affordable
The workers there are really sweet. However the drinks aren’t the best. My tea tastes like I’m drinking straight syrup
Atmosphere: 5
Food: 3
Service: 5
何欣芮
they canceled my order just because I used discount and lied to me that they closed，but still can order from other apps without discount. Fairly a liar.
Atmosphere: 1
Food: 1
Service: 1
Carson Shepherd
This is some amazing boba.
They give you a particularly cool plastic cup that you could probably keep. The order kiosk lets you make any modification you want, so you can control your sugar levels. It’s honestly the best option after millions of milk tea went downhill.
Boba made and served the way it should be
Atmosphere: 5
Food: 5
Service: 5
Michelle Michael
This was probably the worst tea I’ve had ever—I like boba and get them quite often. Saw the high ratings and decided to try them today. Got my self the brown sugar boba and the mango yokult one for my husband. Requested 70% sweetness and light ice on both of them (our usual orders). Both drinks barely have any flavor and completely watered down—they taste like someone added a drop of syrup into water. The yokult ones usually have a little yogurt element, but this just tastes like terrible mango water. The ladies at the counter seemed nice enough. But the products are so not worth the price (or any price at all!)
Atmosphere: 1
Food: 1
Service: 3
Navapat K
2 days in a row! The tea was very good, but I need to remember to order extra sweet because I don't add the boba and extra ice to make it cold! The brown sugar syrup is soooo goood!
When I first visited Cuppa Cha, I thought I knew what boba tea was. Turns out, I was wrong. Too many shops around Central Ohio cut corners with powders and shelf-stable shortcuts—but this place is the real deal. Every sip screams authenticity, crafted with care and top-quality ingredients.
Now, I find myself hooked—especially on their roasted oolong milk tea with extra boba. It’s rich, balanced, and unlike anything I’ve had before. Cuppa Cha doesn’t just serve tea; it elevates it.
If you think you’ve tried boba, come here and prepare to be proven wrong—in the best way possible.
Usually love it, but I just got a drink and when I set down the cup the bottom split open and my drink poured all out on the floor, but other than a shoddily made cup the drinks r great
Worst experience! I placed the order through Hungry Panda. It showed the order would be delayed for one hour. I tried to contact the store three times before requesting the refund. They just hang up my phone three times. Then someone contacted me to pick up the order and told me they hang up the phone because I was speaking Chinese. Ridiculous! The first call they started from 你好, and I followed with Chinese. For the last two calls, I used English but they hang up the phone directly.
i had Bruce make my teas and he was the sweetest barista :) thank YOU Bruce!!! 🤍🤍
Ordered for pickup, came into the shop after my pickup time and the order hadn’t started even though the store was empty. Wouldn’t be an issue if there wasn’t attitude from the employee.
Goated owner, fire boba, and amazing experience. If you want to change your lives for the better, come here every day. 100/10
The workers at this store are so nice. I was there with my daughter and friend and while we were waiting for my friend's drink order, the worker made a drink on the house and gave it to my daughter! Definitely recommend this place as my friend liked her mango sago drink and the free yakult lychee drink my daughter got was also very good
Got the Cuppa Cha milk tea and it was good! I usually stick with the basics and it didn’t let me down. Would definitely come back!
I don’t like leaving bad reviews, I’ve been a server and know it’s tough out there, but when you order a brown sugar boba and it VERY clearly has no brown sugar and then they double down and insist you’re crazy for not believing them when they say that every single trace of the brown sugar has dissolved in the ~10 min from when the order was placed…
And then to have such horrible attitude and to keep belittling my question, and to top it off, even though I backed off and even told my friends who had just come in that the quality of the boba and tea was good, the employee still proceeded to harass me again as I was leaving and make it seem like I was dumb to think there wasn’t any brown sugar in my clearly brown sugar-less tea (hella white-looking tea and not a single speck of brown sugar syrup in any of the bottom crevices where it would naturally accumulate or on any of the interior lateral surfaces, a telltale sign of their deception).
Truly horrible experience, never going back and telling all of my coworkers and friends to steer clear too. Requested a full refund through the ordering service, would have left zero stars if I could have.
Very good boba must getttt!!!!! Great customer Service and Very fast and affordable
Restaurantji Recommends
The workers there are really sweet. However the drinks aren’t the best. My tea tastes like I’m drinking straight syrup
Atmosphere: 5
Food: 3
Service: 5
they canceled my order just because I used discount and lied to me that they closed，but still can order from other apps without discount. Fairly a liar.
Atmosphere: 1
Food: 1
Service: 1
This is some amazing boba.
They give you a particularly cool plastic cup that you could probably keep. The order kiosk lets you make any modification you want, so you can control your sugar levels. It’s honestly the best option after millions of milk tea went downhill.
Boba made and served the way it should be
Atmosphere: 5
Food: 5
Service: 5
This was probably the worst tea I’ve had ever—I like boba and get them quite often. Saw the high ratings and decided to try them today. Got my self the brown sugar boba and the mango yokult one for my husband. Requested 70% sweetness and light ice on both of them (our usual orders). Both drinks barely have any flavor and completely watered down—they taste like someone added a drop of syrup into water. The yokult ones usually have a little yogurt element, but this just tastes like terrible mango water. The ladies at the counter seemed nice enough. But the products are so not worth the price (or any price at all!)
Atmosphere: 1
Food: 1
Service: 3
2 days in a row!
The tea was very good, but I need to remember to order extra sweet because I don't add the boba and extra ice to make it cold! The brown sugar syrup is soooo goood!
Atmosphere: 5
Food: 4
Service: 5
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