20 minute drive through wait time for one Blizzard. (the line was almost backed up into the road!) Employees were drinking shakes at the window and goofing around. My Blizzard was incorrect, but I didn't want to wait another 20 minutes for a correction.
Food: 2
Service: 1
AnnMarie B. Simon
Who doesn't love a small vanilla in a cup with marshmallow and sprinkles? So good
Atmosphere: 5
Food: 5
Service: 5
Me me optimistic
The worst Dairy Queen ever. I will not be returning. I will drive the extra miles to bethel rd where they get the order right and the food taste better. This particular spot does not look clean, the sprite tastes like toilet water and my chili dogs weren’t made the way I asked despite telling them several times since they kept asking as if they couldn’t hear. Then the girl gave me my drink and the lid was not on so it spilled everywhere. I won’t be spending my hard earned money here ever again. Not to mention the combo at bethel came with ice cream and for some reason at this location it didn’t.
Atmosphere: 1
Food: 1
Service: 1
James Willow
I’ve been coming to the Cordele DQ for a while now, and every visit is such a joy! There’s a tall, delightful young browsking black man who always greets me with the nicest smile and the best personality. He’s always so kind and makes the experience even better. Service like his keeps me coming back again and again—thank you for making DQ feel so welcoming!
Atmosphere: 4
Food: 5
Service: 5
kevin koogler
You need to update your menu with the correct items you’re selling. Your menu as of Saturday 9/27/25 said you offered “new” Recees Carmel Blizzard but you dont! The cashier was rude with her response as was the girl she asked about it. Very disappointed in DQ!
Atmosphere: 1
Food: 4
Service: 1
Cate DeLa Cruz
Nothing about the place was like a Dairy Queen, you cannot dine inside at all, very little sitting outside, mainly drive thru order. The food was okay, the gravy was runny and the service was ok.
Atmosphere: 3
Food: 3
Service: 3
Mike Meeks
Ice cream was yum
Atmosphere: 4
Food: 4
Service: 4
Debbie Loranxo
Very nice employees and icecream. I just moved to Columbus and needed a quick icecream trip. Note: they’re nice to you if you’re nice to them. I see too many customers being rude at this location. Don’t bombard them at the window and be nice!
Atmosphere: 5
Food: 5
Service: 5
Michael os
Employees won’t even acknowledge your existence if you go to the pick up window. They just walk past you and avoid eye contact. I waited for 5 minutes and they didn’t even spare me a glance
Service: 1
Cameron Lawrence
Atrocious customer service. Rude, unhelpful, you name it. Frequently mess up items especially when mobile ordering
This location seriously needs to address the customer service. They made me get out my barefoot 4 year old and stand outside because my mobile order “had to be picked up at the window”.
We’ll be spending our money elsewhere.
Service: 1
Marcus Steward
This used to be a nice late night bite to eat and snack for me, but this last time hasn't been the greatest. I understand it gets busy with many factors involved, but I paid $18 for my food tonight and at first was only given my drink, blizzard, and one chili dog out of the bag. I asked where's the rest of my food, there was some confusion which I can understand and was cool about, but it took a sec to understand what I was talking about since I didn't get a receipt option. I got the rest of my food and got home. I look in the bag, my chili dog is put inside the bag so all the chili falls to one side and it didn't have any cheese on it. My other hot dog which was given to me by itself at first, looked like an afterthought or something someone else didn't want with a couple pieces of shredded cheese, and a bonus random piece of lettuce on top. I'm over the chili dogs at this point, and throw out half my order. I start eating my fries, and when I look at the corner of the fry box, there's random ketchup smeared and I didn't get or use any sauce. I ended up only drinking my soda and eating my half melted blizzard. If it wasn't so late and busy, I would've went back for a refund. Very upsetting experience.
Update: Don't bother complaining. They give you some bot DQ link to contact. Only way to contact is by calling. If they did all this for service, think they care about your upset phone call? Not a good system.
Mylah Morris
Friendly and fast service! Loved the walk up window
Atmosphere: 5
Food: 5
Service: 5
Chandler Haskins
There are better options out there.
Atmosphere: 2
Food: 3
Service: 1
Michael S.
Please, please, please do yourself a favor and go anywhere nearby other than this Dairy Queen.
Recently, this location instituted a new closing time for its walk-up windows of 10 pm. (This policy itself is annoying as this is a walkable neighborhood and you shouldn’t need a car to get a cone.)
Worse yet, on my last visit, as there was still a line of potential customers at the window and it was approaching 10 pm, one female worker slammed both windows closed, mockingly waved goodbye before a male worker covered the window with plywood from the inside.
No announcement, no serving the customers already in line, no customer service whatsoever.
The staff at this location are routinely rude and unpleasant. They have clearly not been trained or trained the minimum. There seems to be little managerial oversight and/or the managers are equally resentful to be there.
If this is a franchise, the owner would do well do get their business in order. I will not return to this DQ and have already shared in my social circles to avoid this location.
20 minute drive through wait time for one Blizzard. (the line was almost backed up into the road!) Employees were drinking shakes at the window and goofing around. My Blizzard was incorrect, but I didn't want to wait another 20 minutes for a correction.
Food: 2
Service: 1
Who doesn't love a small vanilla in a cup with marshmallow and sprinkles? So good
Atmosphere: 5
Food: 5
Service: 5
The worst Dairy Queen ever. I will not be returning. I will drive the extra miles to bethel rd where they get the order right and the food taste better. This particular spot does not look clean, the sprite tastes like toilet water and my chili dogs weren’t made the way I asked despite telling them several times since they kept asking as if they couldn’t hear. Then the girl gave me my drink and the lid was not on so it spilled everywhere. I won’t be spending my hard earned money here ever again. Not to mention the combo at bethel came with ice cream and for some reason at this location it didn’t.
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to the Cordele DQ for a while now, and every visit is such a joy! There’s a tall, delightful young browsking black man who always greets me with the nicest smile and the best personality. He’s always so kind and makes the experience even better. Service like his keeps me coming back again and again—thank you for making DQ feel so welcoming!
Atmosphere: 4
Food: 5
Service: 5
You need to update your menu with the correct items you’re selling. Your menu as of Saturday 9/27/25 said you offered “new” Recees Carmel Blizzard but you dont! The cashier was rude with her response as was the girl she asked about it. Very disappointed in DQ!
Atmosphere: 1
Food: 4
Service: 1
Nothing about the place was like a Dairy Queen, you cannot dine inside at all, very little sitting outside, mainly drive thru order. The food was okay, the gravy was runny and the service was ok.
Atmosphere: 3
Food: 3
Service: 3
Ice cream was yum
Atmosphere: 4
Food: 4
Service: 4
Very nice employees and icecream. I just moved to Columbus and needed a quick icecream trip. Note: they’re nice to you if you’re nice to them. I see too many customers being rude at this location. Don’t bombard them at the window and be nice!
Atmosphere: 5
Food: 5
Service: 5
Employees won’t even acknowledge your existence if you go to the pick up window. They just walk past you and avoid eye contact. I waited for 5 minutes and they didn’t even spare me a glance
Service: 1
Atrocious customer service. Rude, unhelpful, you name it. Frequently mess up items especially when mobile ordering
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This location seriously needs to address the customer service. They made me get out my barefoot 4 year old and stand outside because my mobile order “had to be picked up at the window”.
We’ll be spending our money elsewhere.
Service: 1
This used to be a nice late night bite to eat and snack for me, but this last time hasn't been the greatest. I understand it gets busy with many factors involved, but I paid $18 for my food tonight and at first was only given my drink, blizzard, and one chili dog out of the bag. I asked where's the rest of my food, there was some confusion which I can understand and was cool about, but it took a sec to understand what I was talking about since I didn't get a receipt option. I got the rest of my food and got home. I look in the bag, my chili dog is put inside the bag so all the chili falls to one side and it didn't have any cheese on it. My other hot dog which was given to me by itself at first, looked like an afterthought or something someone else didn't want with a couple pieces of shredded cheese, and a bonus random piece of lettuce on top. I'm over the chili dogs at this point, and throw out half my order. I start eating my fries, and when I look at the corner of the fry box, there's random ketchup smeared and I didn't get or use any sauce. I ended up only drinking my soda and eating my half melted blizzard. If it wasn't so late and busy, I would've went back for a refund. Very upsetting experience.
Update: Don't bother complaining. They give you some bot DQ link to contact. Only way to contact is by calling. If they did all this for service, think they care about your upset phone call? Not a good system.
Friendly and fast service! Loved the walk up window
Atmosphere: 5
Food: 5
Service: 5
There are better options out there.
Atmosphere: 2
Food: 3
Service: 1
Please, please, please do yourself a favor and go anywhere nearby other than this Dairy Queen.
Recently, this location instituted a new closing time for its walk-up windows of 10 pm. (This policy itself is annoying as this is a walkable neighborhood and you shouldn’t need a car to get a cone.)
Worse yet, on my last visit, as there was still a line of potential customers at the window and it was approaching 10 pm, one female worker slammed both windows closed, mockingly waved goodbye before a male worker covered the window with plywood from the inside.
No announcement, no serving the customers already in line, no customer service whatsoever.
The staff at this location are routinely rude and unpleasant. They have clearly not been trained or trained the minimum. There seems to be little managerial oversight and/or the managers are equally resentful to be there.
If this is a franchise, the owner would do well do get their business in order. I will not return to this DQ and have already shared in my social circles to avoid this location.
Most recent visit: 6/21/25
Atmosphere: 1
Food: 3
Service: 1
Loading...