Pretzels were super greasy and they gave me a cold queso. Cotton candy, blizzard and grilled cheese unavailable at this time.
Atmosphere: 5
Food: 3
Service: 4
Anthony V
Milkshake was so hard to drink not worth it good thing I don't have collapses lungs trying to drink it
Service: 5
Jared Gillian
The restaurant was an absolute disaster. Trash was scattered across the floor, and the air was filled with the sound of other patrons grumbling about the appalling lack of cleanliness. It was painfully obvious that the staff was completely overwhelmed and not keeping up with the mess, which made the entire dining experience feel uncomfortable and unpleasant. To make matters worse, we had to endure a minimum 20-minute wait for every single order. The combination of the filthy environment and the excruciatingly slow service made for a truly disappointing and frustrating visit. This restaurant failed on multiple levels, and I won't be returning anytime soon.
Atmosphere: 1
Food: 3
Service: 1
Dustin Harry
Probaly the worst Dairy Queen in Ohio!! Depending on which group of people are working will depend on if you get decent or flat out horrible service! * dont be in a rush and come here *
Atmosphere: 2
Food: 5
Service: 1
Johnathon Roach
I ordered a single cheeseburger combo, and someone literally took an old sandwich and reheated it in the microwave... The sandwich is literally crushed...... I just ate my fries and threw the sandwich away because it's un edible. I ordered a small superman blizzard for my son and I received it melted and I had to place it in the freezer when I got home. The lady also forgot my drink as well. I'm tired of paying my hard earned money for awful food. I don't care how long it takes pull me up and I'll wait on my food. I hate wasting my money, because now I have to throw this in the trash.
Suzanne Patel
This location is kinda slow but the food is always fresh and the staff is always friendly they keep the restaurant clean I have no complaints other than the slowness but I guess if u want fresh food it’s worth a little wait time
Atmosphere: 5
Food: 5
Service: 5
Mike Johnson
Let you sit in the drive through for twenty minutes, and then you go in to get your stuff and they act like you didn't buy anything
Phoenicia Pearl
Haven’t been here in years so decided to go first chance I got. Got the new pup cups as well as trying the very much in season Orange dream shake.! 10/10 would recommend trying this on the next hottest day
Atmosphere: 5
Food: 5
Service: 5
Ray Lynch Enterprise LLC
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Brittany Johnson
This location needs to be closed , the staff is all teenagers that are rude , unprofessional they really need to be trained again, or let go, the wait time is very long for no reason at all ,except the staff are goofing off. The food is never hot or fresh. The ice cream was soupy like the machine temperatures aren’t being check daily. The manager was unprofessional and rude and had an attitude when her staff crew didn’t give me my correct order. She was very unapologetic and around 6:30pm they were already closing off the dining area. The restaurant is listed as closing at 9:30 on the website. They don’t know how to properly scan the rewards app either. I won’t be going back to this location for a while, start having district managers do pop up at these locations and do better. Properly train the staff or retrain if needed. It shouldn’t be this many negative reviews for the location.
Hate this location. They are so slow, there was no one else there and they took 10 minutes for ONE chocolate milkshake. Asked for whipped cream in the drive through and the guy overflowed the cup! This is also beyond going slow, it's like they go out of their way to waste customer's time. I've worked in the service industry, I have respect for people who do it, I know customers can be karens but this isn't that. The employees clearly don't respect anyone or the job they are doing.
Atmosphere: 1
Service: 1
Rain Henderson
Never going again. Patiently kept going back for years because it's close to my home, but we're DONE. The service here is slow, and even when they DO talk to you, they're rude because they're mad you made them work. Can't wait to get the same copy/pasted apology from the owner while they continue to do nothing about their horrible staff.
Atmosphere: 1
Food: 4
Service: 1
Ren B.
The last 4 times I have been here haven't been that great. Staff have been rude. Theygvae me someone else's order and it took several minutes just to give it back to them and tell them it wasn't mine (in the drive thru). The line is always moving slow. And today myself and another customer walked out because we were waiting to give them our order (inside) for well over 7 minutes and numerous staff walked by and didn't acknowledge either of us or ask for our order or even say they'll be right with us. Customer service skills and professionlism go a long way and this place just doesn't have it. Won't be going back to this location.
Atmosphere: 1
Food: 5
Service: 1
SUSAN MCCORD
Fries were double fried making them tough and difficult to eat. Just make fresh and stop this nonsense of refrying!!!
Food: 1
Service: 5
Eric Johnson
Polite and fast service. Our food was good and hot. The sundaes were awesome 👌.
Pretzels were super greasy and they gave me a cold queso. Cotton candy, blizzard and grilled cheese unavailable at this time.
Atmosphere: 5
Food: 3
Service: 4
Milkshake was so hard to drink not worth it good thing I don't have collapses lungs trying to drink it
Service: 5
The restaurant was an absolute disaster. Trash was scattered across the floor, and the air was filled with the sound of other patrons grumbling about the appalling lack of cleanliness. It was painfully obvious that the staff was completely overwhelmed and not keeping up with the mess, which made the entire dining experience feel uncomfortable and unpleasant. To make matters worse, we had to endure a minimum 20-minute wait for every single order. The combination of the filthy environment and the excruciatingly slow service made for a truly disappointing and frustrating visit. This restaurant failed on multiple levels, and I won't be returning anytime soon.
Atmosphere: 1
Food: 3
Service: 1
Probaly the worst Dairy Queen in Ohio!! Depending on which group of people are working will depend on if you get decent or flat out horrible service! * dont be in a rush and come here *
Atmosphere: 2
Food: 5
Service: 1
I ordered a single cheeseburger combo, and someone literally took an old sandwich and reheated it in the microwave... The sandwich is literally crushed...... I just ate my fries and threw the sandwich away because it's un edible. I ordered a small superman blizzard for my son and I received it melted and I had to place it in the freezer when I got home. The lady also forgot my drink as well. I'm tired of paying my hard earned money for awful food. I don't care how long it takes pull me up and I'll wait on my food. I hate wasting my money, because now I have to throw this in the trash.
This location is kinda slow but the food is always fresh and the staff is always friendly they keep the restaurant clean I have no complaints other than the slowness but I guess if u want fresh food it’s worth a little wait time
Atmosphere: 5
Food: 5
Service: 5
Let you sit in the drive through for twenty minutes, and then you go in to get your stuff and they act like you didn't buy anything
Haven’t been here in years so decided to go first chance I got. Got the new pup cups as well as trying the very much in season Orange dream shake.! 10/10 would recommend trying this on the next hottest day
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
This location needs to be closed , the staff is all teenagers that are rude , unprofessional they really need to be trained again, or let go, the wait time is very long for no reason at all ,except the staff are goofing off. The food is never hot or fresh. The ice cream was soupy like the machine temperatures aren’t being check daily. The manager was unprofessional and rude and had an attitude when her staff crew didn’t give me my correct order. She was very unapologetic and around 6:30pm they were already closing off the dining area. The restaurant is listed as closing at 9:30 on the website. They don’t know how to properly scan the rewards app either. I won’t be going back to this location for a while, start having district managers do pop up at these locations and do better. Properly train the staff or retrain if needed. It shouldn’t be this many negative reviews for the location.
Restaurantji Recommends
Hate this location. They are so slow, there was no one else there and they took 10 minutes for ONE chocolate milkshake. Asked for whipped cream in the drive through and the guy overflowed the cup! This is also beyond going slow, it's like they go out of their way to waste customer's time. I've worked in the service industry, I have respect for people who do it, I know customers can be karens but this isn't that. The employees clearly don't respect anyone or the job they are doing.
Atmosphere: 1
Service: 1
Never going again. Patiently kept going back for years because it's close to my home, but we're DONE. The service here is slow, and even when they DO talk to you, they're rude because they're mad you made them work. Can't wait to get the same copy/pasted apology from the owner while they continue to do nothing about their horrible staff.
Atmosphere: 1
Food: 4
Service: 1
The last 4 times I have been here haven't been that great. Staff have been rude. Theygvae me someone else's order and it took several minutes just to give it back to them and tell them it wasn't mine (in the drive thru). The line is always moving slow. And today myself and another customer walked out because we were waiting to give them our order (inside) for well over 7 minutes and numerous staff walked by and didn't acknowledge either of us or ask for our order or even say they'll be right with us. Customer service skills and professionlism go a long way and this place just doesn't have it. Won't be going back to this location.
Atmosphere: 1
Food: 5
Service: 1
Fries were double fried making them tough and difficult to eat. Just make fresh and stop this nonsense of refrying!!!
Food: 1
Service: 5
Polite and fast service. Our food was good and hot. The sundaes were awesome 👌.
Atmosphere: 5
Food: 5
Service: 5
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