Dairy Queen Grill & Chill
2530 Bethel Rd, Columbus
(614) 928-9038
Recent Reviews
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Great place to eat lunch, people who work here are awesome. I love their chili dogs and cheese curds with ranch dressing.
Atmosphere: 5
Food: 5
Service: 5
Made the sundae completely wrong. Last time I went there, all my items were melted when I pulled up to the drive thru. Will not be back.
Food: 1
Well only thing I can say is that they need to work on the restrooms . I know the men's RR needs to be updated. Also if your serving drinks or anything from the counter please wash your hands FIRST! Don't put you hands all over the liid and lip of the cup! ESPECIALLY AFTER YOU USE A CLEANING TOWEL TO WIPE DOWN THE COUNTERS! I see no sanitation stations. Wiping your hands on your clothes doesn't do it.
Atmosphere: 5
Food: 5
Service: 5
Thanks for melted blizzards! No wonder you guys avoid the flip test. Won’t return.
Service: 1
Horrible staff and very rude! My question is, if they don't like their job, why work there... Horrible attitudes!
Atmosphere: 1
Food: 1
Service: 1
Took the Grandkids here yesterday, never disappointed.. Such nice, friendly staff, and food was hot and good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 8 Blizzard Cake
Terrible experience at this Dairy Queen (2530 Bethel Rd, Columbus). A sandwich was made incorrectly, and staff refused to remake or refund it, insisting no mistakes were made. They also took the sandwich from the child and refused to return it. The manager escalated the situation by yelling and then called the police when I raised my voice. A child with us was in tears, afraid she was going to jail. Thankfully, the officer was kind and reassuring, but the emotional impact was real.
To make matters worse, when we tried to fill out the survey on our receipt, it had already been completed—likely by someone at the store. Completely unprofessional from start to finish. Not a place I’d recommend, especially for families.
Atmosphere: 1
Food: 1
Service: 1
Totally did not get my order right and repeated it four times
Atmosphere: 5
Food: 3
Service: 3
Delicious ice cream I came here for the new crunchin' cookie dip and I got it in a parfait. It was delicious! They have really good ice cream here, I just wish they would flip the blizzards when they serve you like some locations do.
Food: 4
Drive thru is quick and accurate. Best hot fudge sundae around !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went there yesterday and had the best experience. Food was fresh, the best hamburgers I’ve had at a Dairy Queen. Blizzards were amazing and the staff is super friendly. You can tell they like their job. It is farther away from our home, but we will drive to this location from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Cheeseburger, Ice Cream Cake
They are under new ownership. We met the new owner and he is super nice! Plus he accepts coupons!!! Food was fresh and store was clean. Definitely will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Go to a different Dairy Queen. This one has the WORST blizzards. It's like they're afraid to use the proper amounts and the ice cream has a weird after taste.
Atmosphere: 2
Food: 1
Service: 2
New staff has improved everything. I avoided this place for months after seeing previous reviews, but when I got lunch there last week everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Rude to customers ordering food thru the drive thru. Would recommend finding another DQ with better people serving the community.
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