Domino's Pizza

342 E Gay St, Columbus
(614) 384-0330

Recent Reviews

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Robert Boyle

Failed to deliver. Called and was on hold for more than 1 hour. DO NOT USE

PS, they responded to this review WHILE I was still on hold. They asked for contact info, but didn’t include their email.

Service: 1

Tori

Pizza is pizza. It was okay a bit under cooked (pan pizza), our second time visiting this location. A few days ago, we ordered dinner, and the pizza gave us both stomach aches. Maybe it was undercooked. idk. However, it was great customer service, a really fun and busy location.

Atmosphere: 4

Food: 2

Service: 4

Brandon Walmsley

I live how you can pay in cash when your food gets to your door the delivery service + the food was amazing 10/10

Atmosphere: 5

Food: 5

Service: 5

Rebekah Carter

I would leave no stars if possible. I spoke with an employee regarding the mistaken placement of my order. I called the store and was put on hold to try to resolve the issue. Donald then told me how inconvenient it was to fix the order because the pizza was already made. His tone was condescending, and I felt he would do something negative to my order. It is displeasing to be spoken to in that manner, and his behavior should be addressed; it reflects poorly on Domino's.

Atmosphere: 1

Food: 1

Service: 1

Tee Roe

Very bad customer service bad phone experience with lgbtq dude on phone donald I think i ordered pizza with no cheese by accident simple mistake I asked to remake it with cheese he processed to tell me how frustrating it is and how he doesn't want to do that..just remake the pizza ...I've worked in a pizza place befor it's never frustrating it only takes a few minutes to make

Lifejunkie

I ordered online with specific instructions. The delivery driver ignored my request and gave my food to a complete stranger. My food was an hr and a half late and i was already pressed for time to eat. When I called to complain, I decided to let it go, there was nothing that could be done. I'm still irritated though with the carelessness

Service: 1

H. R.

Pizza is always good, fast, and fresh at this location. Staff/delivery drivers are always nice and attentive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni and Mishroom Pizza, Pepperoni Pizza, Stuffed Pepperoni Bread Cheesy and Loaded Tots

Maurice Dues

Was leaving the Columbus art district and my daughter was hurry usually we order out dominos pizza it was our first time inside one in a while.The employees was very pleasant and got our order to us quick

Atmosphere: 4

Food: 4

Service: 4

Jessica Wallace

Terry was very kind and even called like i had asked! when i order moving forward I hope hes my delivery guy! Total win for him!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni and Mishroom Pizza, Stuffed Pepperoni Bread Cheesy and Loaded Tots

Sam F

Pizza missing toppings, cold food, driver forgot to bring soda and dipping cups which cost extra

Atmosphere: 1

Food: 2

Service: 1

Jonathan Burrow

Very best $6 pizza!!!!

Frank Bahr

Bad reviews are probably people that ordered delivery while it was busy. The people that work nights are great, pizza is always as expected, if not better. This is the only dominos location I would order from again

Food: 5

Service: 5

Sean Boley

Twice now they've forgotten to bring part of my order. The first time I waited an hour and a half for the driver to return with it. The second time he never returned at all. And every time I've tried to call the store I've been left on hold forever. So basically they have taken my money and not delivered.

Food: 2

Service: 1

Matt Burks

Ordered a pizza & 16 Honey BBQ wings. Order arrived promptly, driver was friendly. Wings are TINY, honestly some of the smallest wings I've ever seen. Pizza was fine, but requested extra sauce and didn't get it. Overall not a bad experience, about what you expect from a national chain.

Food: 3

Service: 5

Patrick Loves paula

Burned , dried out food is what they just sent us, I’ve called and called got hung up on by William, who told me he was a manager. They’ve issued me points via email, that don’t cover the cost or feed my hungry kids now

Atmosphere: 1

Food: 1

Service: 1

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