My order was a couple of minutes late but no problem. I would recommend.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Big Don Sub
Connor M
SUPPPERR cool when you order a pizza and it’s not cut. I really was really in the mood to a pizza taco. Thanks donatos!
Tony
I ordered a large (EXTRA) Sausage pizza and when I opened it up it looked like there was less sausage than normal, plus the pizza looked and tasted like it had been sitting around too long - the pizza wasn't even warm. I called them back and the younger girl said if I take it back they would make me another one. I had no ride, so I was basically stuck with a cold pizza that definitely wasn't EXTRA Sausage. I should've just stuck with the pizza places that I know and not want something different. I definitely paid the price -$17.85 for a large EXTRA Sausage that was terrible...
Atmosphere: 4
Food: 2
Service: 3
Mac Pearson
The manager Lynn wouldn't give me a full refund or wouldn't just bring me a large pizza when the app messed up and said and it says on my end that I order a large pizza with a large breadstick but she's saying it on her end it does not but then wouldn't get me a refund
Atmosphere: 1
Food: 1
Service: 1
Stacie Proitsis
Recommendation for this location: if the cars food isn’t done, have them pull over and park. It holds up the line!!
Summer Barker
Called for delivery. The AI messed up the order. Spoke to an actual human and she repeated everything back right. Got the order delivered and was missing half the order and the driver didn’t have have $5 for change back. So completely disappointed and dissatisfied with this!
Atmosphere: 1
Food: 1
Service: 1
Karen Schlueb
Delivered 15 minutes late. The pizza looked like they took an old cheese pizza and threw the toppings on it and heated it up. You can tell that none of the toppings were cook with the pizza. I order a mariachi beef pizza all the time so I know what it normally looks like.
Food: 1
Deborah Jones
Today August 26 2024 This place is getting worse! Few months back ordered sub dressing on side. No dressing at all ! Today! Order big don Italian sub dressing on side and it was SOAKED in dressing! Ordered pizza light sauce, I got someone else's pizza! This order was totally messed up from get go. AI took my order, repeated order and it was accurate. So, the employees messed it up! Guess I wont be ordering from them for a LONG while!
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Big Don Sub
Richard Gross
Pizza was great. Pizza took longer than expected.
Leonard
The pizza was hot and fresh the servers were great and I may get a job there thank you very much Donatos you have
They delivered our order and when we told them items are missing the driver says it would take too long to go get your order from the store and come all the way back. The food we paid for to be delivered. He told us to call the store but the store just let's the phone ring until it automatically hangs up so you cant get refund. So if you want to pay for food but not get to eat dinner, then you should order from here. If you like to get to eat the food you pay for, I recommend going elsewhere.
Service: 1
Dalton Gundelfinger
Pizza was hardly cut and slid around during driving and the delivery driver was rude, made a rude comment and had a attitude.
Michael Brandum
The delivery was on time and the driver was my
Food: 5
Service: 5
SnuffPuppet
It's every store at this point. Orders incorrect, long wait times for delivery, rude customer service, drivers asking for tips because they are door dash, and the electronic tip you included went to the store and not to them! So we switched locations AGAIN because.... we're stupid, and keep trying the same crap over and over, trying to get a semblance of the pizza we once loved. And so, we tried the Demorest branch this time.
Ordered a pizza for pickup, because we will NEVER use delivery for Donatos stores ever again. Get the pizzas home and one is missing pepperonis... But the charge for them sure isn't missing from my credit card.
The lady at the call center tried several times to get them to pick up the phone for us. She couldn't. In the end, we hung up with an apology and basically 'welp, you're screwed." Seriously. She told us there was NOTHING AT ALL SHE COULD DO IF THEY REFUSED TO PICK UP THE PHONE!
So this is your game huh? There's no problem if we refuse acknowledge it? The numbers probably come across real good. No complaints in who knows how long, right?
My husband is driving up there now, a SECOND trip. So now, despite not using delivery, we've STILL paid extra to get our pizza home, because we had to double up the gas to get there and back.
We'll likely never order from any of your stores again. Every single order, from every single store has some kind of problem. EVERY. SINGLE. ONE! If you order extra sauce, they will forget to put any sauce on at ALL! If you order
I am so LIVID that I have to come here to google to complain to the WIND because all of you refuse to ANSWER ANYONE!
Atmosphere: 1
Food: 2
Service: 1
Emad “Abu eliyas” Abod
The place is beautiful But some servants are very bad
My order was a couple of minutes late but no problem. I would recommend.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Big Don Sub
SUPPPERR cool when you order a pizza and it’s not cut. I really was really in the mood to a pizza taco. Thanks donatos!
I ordered a large (EXTRA) Sausage pizza and when I opened it up it looked like there was less sausage than normal, plus the pizza looked and tasted like it had been sitting around too long - the pizza wasn't even warm. I called them back and the younger girl said if I take it back they would make me another one. I had no ride, so I was basically stuck with a cold pizza that definitely wasn't EXTRA Sausage. I should've just stuck with the pizza places that I know and not want something different. I definitely paid the price -$17.85 for a large EXTRA Sausage that was terrible...
Atmosphere: 4
Food: 2
Service: 3
The manager Lynn wouldn't give me a full refund or wouldn't just bring me a large pizza when the app messed up and said and it says on my end that I order a large pizza with a large breadstick but she's saying it on her end it does not but then wouldn't get me a refund
Atmosphere: 1
Food: 1
Service: 1
Recommendation for this location: if the cars food isn’t done, have them pull over and park. It holds up the line!!
Called for delivery. The AI messed up the order. Spoke to an actual human and she repeated everything back right. Got the order delivered and was missing half the order and the driver didn’t have have $5 for change back. So completely disappointed and dissatisfied with this!
Atmosphere: 1
Food: 1
Service: 1
Delivered 15 minutes late. The pizza looked like they took an old cheese pizza and threw the toppings on it and heated it up. You can tell that none of the toppings were cook with the pizza. I order a mariachi beef pizza all the time so I know what it normally looks like.
Food: 1
Today August 26 2024
This place is getting worse!
Few months back ordered sub dressing on side. No dressing at all !
Today! Order big don Italian sub dressing on side and it was SOAKED in dressing! Ordered pizza light sauce, I got someone else's pizza! This order was totally messed up from get go. AI took my order, repeated order and it was accurate. So, the employees messed it up!
Guess I wont be ordering from them for a LONG while!
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Big Don Sub
Pizza was great.
Pizza took longer than expected.
The pizza was hot and fresh the servers were great and I may get a job there thank you very much Donatos you have
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Meat and Cheese
Restaurantji Recommends
They delivered our order and when we told them items are missing the driver says it would take too long to go get your order from the store and come all the way back. The food we paid for to be delivered. He told us to call the store but the store just let's the phone ring until it automatically hangs up so you cant get refund. So if you want to pay for food but not get to eat dinner, then you should order from here. If you like to get to eat the food you pay for, I recommend going elsewhere.
Service: 1
Pizza was hardly cut and slid around during driving and the delivery driver was rude, made a rude comment and had a attitude.
The delivery was on time and the driver was my
Food: 5
Service: 5
It's every store at this point. Orders incorrect, long wait times for delivery, rude customer service, drivers asking for tips because they are door dash, and the electronic tip you included went to the store and not to them! So we switched locations AGAIN because.... we're stupid, and keep trying the same crap over and over, trying to get a semblance of the pizza we once loved. And so, we tried the Demorest branch this time.
Ordered a pizza for pickup, because we will NEVER use delivery for Donatos stores ever again. Get the pizzas home and one is missing pepperonis... But the charge for them sure isn't missing from my credit card.
The lady at the call center tried several times to get them to pick up the phone for us. She couldn't. In the end, we hung up with an apology and basically 'welp, you're screwed." Seriously. She told us there was NOTHING AT ALL SHE COULD DO IF THEY REFUSED TO PICK UP THE PHONE!
So this is your game huh? There's no problem if we refuse acknowledge it? The numbers probably come across real good. No complaints in who knows how long, right?
My husband is driving up there now, a SECOND trip. So now, despite not using delivery, we've STILL paid extra to get our pizza home, because we had to double up the gas to get there and back.
We'll likely never order from any of your stores again. Every single order, from every single store has some kind of problem. EVERY. SINGLE. ONE! If you order extra sauce, they will forget to put any sauce on at ALL! If you order
I am so LIVID that I have to come here to google to complain to the WIND because all of you refuse to ANSWER ANYONE!
Atmosphere: 1
Food: 2
Service: 1
The place is beautiful But some servants are very bad
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