Food is always great. However the wait in the pick-up line is ridiculous. I don't know what they allow customers to do at the window but it should be for pick up only. There is no reason to wait 20 minutes for 3 cars. Give your info, get the food, even if they're placing an order it still makes no sense for the wait. No waiting at the window. Make them park.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Serious Cheese Pizza
Bryttnee Hinojos
Order your food, pay extra for sauce and you don’t even receive them via delivery and give a TIP. If you want ripped off order here :)
Atmosphere: 1
Food: 1
Service: 1
Kimberly Miller
The automatic recording For placing orders is ridiculous. It takes too long to place a order and then she repeats herself. Can we get back people answering the phones and taking orders because the answering machine is not doing it.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Don
JS my opinion
I ordered not knowing it put me at this pick up location instead of my usual (Airpointe). I went to my usual store and found out my order was at Oakland Park. I picked up my food and once I got home. There was slices missing out my box on one of my pizzas. NEVER AGAIN TRIFLING HUNGRY MOFOS 😡🤬
Atmosphere: 3
Food: 3
Service: 3
Mark McConnell
Every day for 3 weeks straight I have ordered 2 side salads and a cup for water for my lunch break. The total each day is $10.79 after tip. Today I went in for the same order and the price was over $13 before tip because the cashier was charging me more than $3 for a fountain drink. I tried to explain that I only wanted a cup for water and she said that was a fountain drink. I told her I was given it each day, and she said “oh, you want a fountain drink for free”. I can’t believe the poor service in this restaurant, and the rudeness that an everyday customer is treated with. I guess the $50+ per week ($200 + per month) is not worth the cup of water.
Food: 5
Service: 1
James Reese
There is no reason the inside is closed and the pick up window takes 30+ minutes just to pick up a small online order. Never again will I be coming back until this is fixed
Atmosphere: 1
Food: 4
Service: 1
Heather marie Carnahan
I normally wouldnt do this but just to make someone aware..I ordered a pizza online at 150 pm and was told to pick it up at 210 pm..ok that should have been my first clue..but I go pick it up the girl at window is super nice have no problems..I get it home and go to eat a piece and the middle of the pizza is RAW..I mean flour raw..look I understand things get missed. but when your telling people their pizza is ready in 15 min and thats including receiving the order online and prepping the food, your obviously not cooking your pizza long enough. That can make people sick guys seriously. that pizza was chewy, and left a flour taste in my mouth because it was so undercooked. This was the second time in the last month and a half that this happened at this location. I will no longer be buying donatos pizza. That was just horrible..this is not meant to be mean, I just need you to be aware that that kind of undercooked food can make someone who is flour sensitive or tummy sensitive sick. Use this as a teachable moment folks, pay attention to what your doing and cook your food all the way through..!! Thank you !!
Atmosphere: 3
Food: 1
Service: 3
Young ABF
Food quality has dipped pizza needs light sauce and well done bake to even be similar to what it used to be and thats if the employees actually catch those special instructions I appreciate everyone who does
Atmosphere: 2
Food: 3
Service: 5
John F Kennedy
Don’t call this place stupid robot can’t even take a order and no one seems to answer there phones anymore and I mean some one real just stupid 🤦♂️
Service: 1
Mz Lizz
Unfortunately, my recent food order was a letdown. The food was cold when I picked it up, and the sub wasn't cooked through. The boneless wings were not only undercooked but also slightly burnt. I'm extremely disappointed in the quality of the food. I hope you'll look into improving your food preparation and temperature control to ensure customers receive hot, properly cooked meals.
Pick up window moves slow at times. Better to go in.
Atmosphere: 3
Food: 4
Service: 3
Duasean Fowler
I order from here every weekend. Everyone is so friendly and proffesional. Very clean resteraumt. And even when I get delivery to my home. The older gentleman is extremely nice and knows me by coming in a lot. You'd think because of the area you would get non satisfactory service. So far from the truth. The entire staff is wonderful
Atmosphere: 5
Food: 5
Service: 5
Justina Harmon
I ordered half and half garlic bread and two subs everything cold but the bread pizza half done subs thrown together and hardly no meat and I don’t see the cheese (big don) wasted my money very disappointed
Food: 1
Service: 4
Tremayne Ellison
The pizza at this location is very very nasty! They always mess up on my order, they need to close this location or find new management, everything about this location SUCK
Food is always great. However the wait in the pick-up line is ridiculous. I don't know what they allow customers to do at the window but it should be for pick up only. There is no reason to wait 20 minutes for 3 cars. Give your info, get the food, even if they're placing an order it still makes no sense for the wait. No waiting at the window. Make them park.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Serious Cheese Pizza
Order your food, pay extra for sauce and you don’t even receive them via delivery and give a TIP. If you want ripped off order here :)
Atmosphere: 1
Food: 1
Service: 1
The automatic recording For placing orders is ridiculous. It takes too long to place a order and then she repeats herself. Can we get back people answering the phones and taking orders because the answering machine is not doing it.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Don
I ordered not knowing it put me at this pick up location instead of my usual (Airpointe). I went to my usual store and found out my order was at Oakland Park. I picked up my food and once I got home. There was slices missing out my box on one of my pizzas. NEVER AGAIN TRIFLING HUNGRY MOFOS 😡🤬
Atmosphere: 3
Food: 3
Service: 3
Every day for 3 weeks straight I have ordered 2 side salads and a cup for water for my lunch break. The total each day is $10.79 after tip. Today I went in for the same order and the price was over $13 before tip because the cashier was charging me more than $3 for a fountain drink. I tried to explain that I only wanted a cup for water and she said that was a fountain drink. I told her I was given it each day, and she said “oh, you want a fountain drink for free”. I can’t believe the poor service in this restaurant, and the rudeness that an everyday customer is treated with. I guess the $50+ per week ($200 + per month) is not worth the cup of water.
Food: 5
Service: 1
There is no reason the inside is closed and the pick up window takes 30+ minutes just to pick up a small online order. Never again will I be coming back until this is fixed
Atmosphere: 1
Food: 4
Service: 1
I normally wouldnt do this but just to make someone aware..I ordered a pizza online at 150 pm and was told to pick it up at 210 pm..ok that should have been my first clue..but I go pick it up the girl at window is super nice have no problems..I get it home and go to eat a piece and the middle of the pizza is RAW..I mean flour raw..look I understand things get missed. but when your telling people their pizza is ready in 15 min and thats including receiving the order online and prepping the food, your obviously not cooking your pizza long enough. That can make people sick guys seriously. that pizza was chewy, and left a flour taste in my mouth because it was so undercooked. This was the second time in the last month and a half that this happened at this location. I will no longer be buying donatos pizza. That was just horrible..this is not meant to be mean, I just need you to be aware that that kind of undercooked food can make someone who is flour sensitive or tummy sensitive sick. Use this as a teachable moment folks, pay attention to what your doing and cook your food all the way through..!!
Thank you !!
Atmosphere: 3
Food: 1
Service: 3
Food quality has dipped pizza needs light sauce and well done bake to even be similar to what it used to be and thats if the employees actually catch those special instructions I appreciate everyone who does
Atmosphere: 2
Food: 3
Service: 5
Don’t call this place stupid robot can’t even take a order and no one seems to answer there phones anymore and I mean some one real just stupid 🤦♂️
Service: 1
Unfortunately, my recent food order was a letdown. The food was cold when I picked it up, and the sub wasn't cooked through. The boneless wings were not only undercooked but also slightly burnt. I'm extremely disappointed in the quality of the food. I hope you'll look into improving your food preparation and temperature control to ensure customers receive hot, properly cooked meals.
Food: 1
Service: 5
Restaurantji Recommends
Pick up window moves slow at times. Better to go in.
Atmosphere: 3
Food: 4
Service: 3
I order from here every weekend. Everyone is so friendly and proffesional. Very clean resteraumt. And even when I get delivery to my home. The older gentleman is extremely nice and knows me by coming in a lot. You'd think because of the area you would get non satisfactory service. So far from the truth. The entire staff is wonderful
Atmosphere: 5
Food: 5
Service: 5
I ordered half and half garlic bread and two subs everything cold but the bread pizza half done subs thrown together and hardly no meat and I don’t see the cheese (big don) wasted my money very disappointed
Food: 1
Service: 4
The pizza at this location is very very nasty! They always mess up on my order, they need to close this location or find new management, everything about this location SUCK
Atmosphere: 1
Food: 1
Service: 1
Pretty fast with the pick up call.
Atmosphere: 4
Food: 4
Service: 4
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